JustFlowers

I ordered $80.70 flowers to be delivered for my sister's 30th Birthday yesterday 1/15. I waited all day for her to thank me. I finally called JustFlowers.com at 5:30pm, was on hold for 15 minutes for them to tell me that they were planning to call me and let me know that the flowers weren't able to be delivered until the next day. I asked to speak to a manager and she put me on hold for ten more minutes to tell me that the managers are busy and would call me back ASAP. I waited a half hour and called back. The lady that answered told me that all the manager's went home for the night and that someone would get back to me the next day. I was so upset! I did get a call today. They said all they could do was deliver it today with an apology letter and refund me $15.00. I said forget it, I already had to apologize to my sister and ruin the surprise. I just demanded that they refund me the money. I will never use this company again! They completely ruined my present to my sister on her 30th Birthday and put me through hell just trying to get answers and speak to a manager. Worst experience ever and now I have to send her a gift card that won't arrive for a week after her Birthday!

Great selection, quick and easy. Haven't received flowers yet so I cant comment on that part of the service yet.

So many selections to choose from, it can be overwhelming, but I always find something appropriate for what I need.

Fast service with many options. Concerned about additional items added to the order not showing on the final bill...maybe later???

I've placed many, many orders with Just Flowers. I haven't been disappointed yet. Please continue to do what you're doing.

Ordering was easier than I expected. Hope I did everything right. Beautiful arrangement for my daughter's birthday. Pricing appeared appropriate.

Too expensive extra for handling shipping 13$ excessive. You advertise discounts etc once on site nada. No ad emails etc!

Last Minute shopping with a large variety of flowers to choose from. I'm very happy with my selection.
Thank you

Easy to use website. I have ordered from your company in the past and have never been disappointed. Happy holidays!

quick and easy just the way I like it. But I was disappointed that flowering plants were not readily available!

Website is very intuitive and easy to follow; your frequent email messages are welcome; not too intrusive and just fine

It was very simple to order. There were no exorbitant fees for service. That is why I would order again.

Always a positive experience. Thanks for coupon code.
I sent these flowers to someone else. I heard they were nice.

I love this Company and their website. Easy to navigate online and the follow up customer service is always excellent.

Feb 14th, last minute flower purchase. Found justflowers.com offering GUARANTEED delivery on the 14th, Valentine's Day. Paid them over $100, flowers got there on the 15th. The site, and the email receipt, specifically state that "Shipped Products Delivered on a Specific Day: FLOWERDELIVERY.COM guarantees that your gift will arrive by the delivery date. Occasionally the item arrives through the carriers early, and we are not responsible for orders delivered early. "

Email conversations have led to them insisting I call and speak to them, which is ridiculous, there is nothing we can accomplish over the phone that can't be accomplished via email. They are simply dragging their feet and don't want to put into writing their refusal to honor their guarantee.

This business got my custom because of their guarantee, which was fraudulent. They had no intention of living up to it, and have shown no interest in making good on it after they failed to live up to it. They fail at living up to their promise, then they fail at their customer service response. I will NEVER deal with these con-artists again, and would recommend against anyone else doing so. Making false promises to get people to buy your product/service is FRAUD.

These were sent as a Thanksgiving greeting to relatives.. They were very pleased with the quality, freshness, and great colors!

I've shopped from this site before. My sister was the last recipient and she was very pleased with her flowers.

I've used your services for over 20 years. You have amazing customer service, and the flowers have always been beautiful.

Thank you for having live chat available. Jean was able to quickly answer my questions to proceed with check out!

very straight forward ordering! I've used this company many times and the flowers are always lovely and delivered on time.

I am a regular customer and disappointed that despite the extra money spent on the express delivery it rarely happens

It's been a good experience. It would be nice if there were more than 240 characters to type a message

easy site, pretty pictures, just add more options for under 30.00 Not every occasion calls for expensive flowers or plants

Easy and responsive screen interface. Definitely improved the shopping experience. Now I hope your delivery service will match this experience.