• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Leslie V.
1 review
0 helpful votes
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May 13th, 2018
Verified purchase

Always good, would not use any other as we are always happy with service and goods. Have used your service from UK many, many times.

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Jean C.
1 review
0 helpful votes
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September 25th, 2019
Verified purchase

On your web page you say certain discounts are available today. Not so! By the time you place your order the cost is very high

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Etti L.
1 review
0 helpful votes
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August 21st, 2020
Verified purchase

I was entitled to write 240 letters in my birthday card and was asked to erase even on a fewer amount of letters. Very disappointing

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Sue C.
2 reviews
0 helpful votes
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September 12th, 2019
Verified purchase

This is an excellent Website. Only concern is that there is no place for special instructions; I would have asked for very light, bright colors.

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Brinda W.
1 review
0 helpful votes
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November 26th, 2018
Verified purchase

I placed my first order a month ago and the roses were really, really beautiful. Everyone that saw them commended on how beautiful they were

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Beth V.
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

quick and easy...now we'll see if the flowers get delivered in a timely fashion to a rural part of Montana, and are a nice bouquet!

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Patrick R.
1 review
0 helpful votes
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September 9th, 2018
Verified purchase

Quick and easy to do! Maybe make a choice of delivery to be home? My sister does not reside in a Residential Home. Thank you

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Joseph F.
3 reviews
0 helpful votes
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April 12th, 2018
Verified purchase

I had paid for delivery before 1 pm and they were delivered after that time and the flowers sat out in the heat and wilted.

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Karuna L.
1 review
0 helpful votes
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March 5th, 2019
Verified purchase

The additional delivery cost of USD 15/- should have been mentioned upfront.

Also there doesn't seem to be any way to record the delivery time.

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Laura G.
1 review
0 helpful votes
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March 4th, 2019
Verified purchase

Great I hope arrangement is as pretty as the picture can you text me a picture when it's completed my phone number is *******909

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Bernard M.
1 review
0 helpful votes
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April 26th, 2018
Verified purchase

I didn't like the way your express rate was added on the price of the flowers before I could make up my mind about it. I took it off for that reason.

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PAT C.
1 review
0 helpful votes
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June 18th, 2019
Verified purchase

SUCH A SPECIAL WOMAN EDITH CHAPPELL AND HER WHOLE FAMILY IS AT HER RESIDENCE. THAT'S WHY WE WANT A PLANT AT THE HOME SO HER DAUGHTER ARLENE CAN PLANT IT OUTSIDE LATER.

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Ruth C.
1 review
0 helpful votes
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October 8th, 2018
Verified purchase

wOULD LIKE TO GET BACK TO MY REF NUMBER BEFORE I AM ASKED SURVEY QUESTIONS. I WOULD LIKE TO HAVE CHECKED THE DELIVERY ADDRESS BUT THAT INFO DID NOT COME UP FOR ME TO CHECK

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Gwendolyn B.
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

Great choices and easy to find what I wanted. Hope they are as beautiful in person as in the picture.

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Cindie M.
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

I ordered flowers to be delivered to my parents on Easter. As of this morning they have not been delivered.

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anonymous B.
2 reviews
0 helpful votes
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April 10th, 2020
Verified purchase

You could modernize the site just a bit. Make it look a little prettier. Other than that it was lovely.

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Carol H.
1 review
0 helpful votes
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January 24th, 2019
Verified purchase

I have been ordering from just flowers for years and have always been satisfied with their work. Love this site.

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Mary P.
1 review
0 helpful votes
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March 14th, 2020
Verified purchase

This is the second time I've ordered from this site. So far, I've been very happy. I will order again.

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Greg B.
1 review
0 helpful votes
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January 13th, 2019
Verified purchase

I was pleased with the ease of ordering your product. I will comment further upon assurance of delivery on time.

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anonymous K.
1 review
0 helpful votes
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February 7th, 2020
Verified purchase

Lots of choices, makes it easy to send flowers and know it will be delivered correctly and on time.

thanks

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David A.
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

As always, your website is very easy to navigate and the immediate help that is available is a great option

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Noga A.
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

Site is not that intuitive and old looking, fonts changing all over the site, though cost and photos are good

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Barb M.
3 reviews
0 helpful votes
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November 22nd, 2019
Verified purchase

I was unhappy that the flowers were not delivered on the day requested and then was asked for more money.

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Andrea A.
1 review
0 helpful votes
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September 24th, 2019
Verified purchase

Ordering was easy... I am looking forward to hearing how the final experience goes with the person receiving the flowers.

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Ann Z.
1 review
0 helpful votes
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August 30th, 2020
Verified purchase

The first 2 orders that I placed with just flowers were easy to do and the arrangements were quite beautiful.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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