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JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.
This company responds to reviews on average within 4 days
The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
very easy hopefully the basket is as good in person as the picture I really would hate to be disappointed.
final star will be after the delivery of the flower arrangement. I hope it is as special as my daughter!
The coupon code never said that the minimum had to be $50.00 until checkout. I do appreciate the $5.00 off.
Simple and always happy with service. Did have one bad experience with the flowers not being fresh. Hopefully not again.
Easy to use with wonderful items to choose from. I would prefer this to my friends and coworkers. Thank you.
Delivered good quality of flowers in minimum amount of time. Flowers are fresh totally satisfied. You should try this too
Products used:
Flowers
The first 2 orders that I placed with just flowers were easy to do and the arrangements were quite beautiful.
Great as always but would like option to login so you can retrieve past order details so I don't have to retype them
I was told flowers would ship Friday, they didn't try to deliver flowers until Monday@4pm. I confirmed cancellation with justflowers at 3pm Monday.
Jacob S., we are here to help. Can you please provide your seven-digit order number?
I wish I would have seen the reviews before I ever called this place. As another reviewer said, if there was a minus bazillion star, I would have used it. (Sitejabber -
How about it? Maybe giving us more options for really, really terrible companies like this one?) They are nuts. I have been waiting five days for a get well bouquet sent and they have a prerecorded script, telling me they are sorry and it will be delivered another day. I have cancelled the order several times - in email, over the phone, etc. and like other reviews, have been kept on hold waiting for a "manager" to take my cancellation, all the while trying to upsell me again! These people are seriously nuts. I have told them I am never calling them back- sorry about their policy but I am NEVER talking to them again and they have gotten my message loud and clear. They are playing games and maybe trying to float some other part of their business with charges from customers who didn't know their business is a total scam and sham. I don't know but I have NEVER experienced such tactics ever! There website is great, but don't let it lure you in. You will not get your flowers delivered and you will receive multiple phone calls and emails, hoping to break you down and you will let them keep the "credit" on your account for a future order... seriously that is how stupid they are after I have told them what I think of their tactics and they still try to upsell and keep your money. I am contacting Better Business Bureau next, have already reversed charges with my credit card company and they persist! Look out for the biggest waste of time ever. I called a local florist today to order for my sick friend and in three hours, she has gotten the flowers... What a miracle! Buyer beware! And, thank you to Sitejabber for being here so we can share our experiences and help other people make better decisions about a company!
Melinda Ross, we are terribly sorry about the unfortunate circumstances surrounding your order. We are currently working on improving our coverage in the rural area of Lampe, Missouri. Please accept our deepest apologies.
Web site is clear and very easy to follow. Recepients of gifts I have sent have always been thrilled with quality of flowers/plants.
hopefully I only sent one plant. First time I tried, I wasn't sure if it went through. the review page didn't come up.
The last question isn't fair. The shopping experience is great, but I'll have to wait and find out how good the rest of the service and product are!
had difficulty applying the discount code. The excessive shipping and handling costs are annoying
getting worse with all these questions Do not call me unless you have a problem. Do not put me on a list or that will be the end.
iS GOOD, THERE IS PLENTY TO PICK FROM. bUT i WAS LOOKING MORE FOR SPECIAL BASE THE ONES THAT USUALLY HAVE A TOP ATTACHED TO THE ARRANGEMENT LIKE A TEA CUP SOMETHING LIKE THAT.
Overall good. It was somewhat difficult making my selections active. Maybe it was my computer. Not sure. This added time to the order process.
Didn't receive it on time it was 2 days late. Very unacceptable they didn't even contact me I had to reach out to them.
It was easy to use JustFlowers website. I had a wide selection of birthday floral arrangements to decide the one I wanted to purchase.
I have used your service in past years as we live in Australia and our family is in North America. We are always pleased.
Very easy to order. Love this website. It's always been easy to give a beautiful gift with Just Flowers. thanks for making it easy!!
When the code for a $10 off flashes up on the screen, it needs to stay a bit longer. I did not get it written down so missed out on it.
I wish you still held on to our info and we could simply sign in and not have to enter all info every time,
I live in Germany, which makes it difficult to send Flowers in the U.S. This was the easiest it has ever been. Nice selection.
There are several add on fees that should be more clearly displayed. Add them to the cost of the arrangement and only add tax.
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Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
MAYANK R., thank you for the positive feedback. We greatly appreciate your business.