• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Maciej M.
1 review
0 helpful votes
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August 28th, 2019
Verified purchase

Everything is great like usual, but I had a problem with payment via PayPal. There disappeared an option for PayPal payment. I liked it.

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anonymous O.
3 reviews
0 helpful votes
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September 2nd, 2020
Verified purchase

I've ordered multiple times and they always forget the balloon! Just make sure the balloon gets added; they have a habit of forgetting it!

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Michael M.
1 review
0 helpful votes
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October 29th, 2018
Verified purchase

I've had some major problems with Just Flowers before but I tried them again and had the flowers delivered correctly. I'm trying it again.

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eileen k.
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I had an overall good experience this time. Last time I had too many pop ups and lost my information so didn't finalize order.

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Bridgette S.
1 review
0 helpful votes
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April 27th, 2019
Verified purchase

it was very difficult to find the cart, you have it hidden at the bottom which is why I only gave you 4 stars

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Arlean L.
2 reviews
0 helpful votes
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April 26th, 2019
Verified purchase

This site was difficult to navigate since I am ordering out of the country. I am concerned about timely delivery and quality of product.

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Pedro d.
1 review
0 helpful votes
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March 8th, 2019
Verified purchase

Most of the items are not available and on your site does not show shipping and handling details until you place the order. SUCKS.

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Tracy H.
1 review
0 helpful votes
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March 2nd, 2019
Verified purchase

The website is very user friendly. I live on the other side of the U.S. and am not able to critique the actual flowers.

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Rita H.
1 review
0 helpful votes
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April 10th, 2020
Verified purchase

Your site said no shipping and then you preceded to charge us both a handling and shipping fee equal to almost half the cost of the item.

Thumbnail of user mariam101
1 review
2 helpful votes
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September 14th, 2014

They are just the middle man they are not a florist. They find florist and only give them the minimum money. They keep the rest. CALL YOUR LOCAL FLORIST!

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anonymous Z.
2 reviews
0 helpful votes
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December 7th, 2019
Verified purchase

It was easy to shop on your site. I would like to have a filter of price low to high. But other than that, it was good.

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Kenny G.
1 review
0 helpful votes
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May 7th, 2018
Verified purchase

Great selection and site easy to use. Delivery was on time, and had great prices to. I know where to go for all
my flower needs. Thanks

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anonymous H.
2 reviews
0 helpful votes
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October 11th, 2019
Verified purchase

Whenever I need to order flowers, I always use Just Flowers. Just wish you had a way to create an account so my info could be saved.

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Rebecca A.
7 reviews
0 helpful votes
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October 17th, 2018
Verified purchase

It was easy and I was pleased to receive discount codes. My only complaint were the added fees such as handling fee and the large delivery fee.

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Jorge B.
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

I have to wait on the delivery to complete my experience with your company. So far the website easy to use and quick! i really like that!

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Maria C.
1 review
0 helpful votes
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March 14th, 2019
Verified purchase

Ordered before by phone but first time online and so far happy with it. Hopefully it will work out as it has in the past by phone.

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Virginia M.
1 review
0 helpful votes
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May 5th, 2020
Verified purchase

Cheaper than Teleflora. I am glad I was able to find a local florist to support during this pandemic.

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Gail R.
1 review
0 helpful votes
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May 2nd, 2020
Verified purchase

With the extra fees, it makes the flowers so expensive. I appreciate all the cost being disclosed up front.

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Debbie C.
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

The ease of placing the order was awesome. I especially like the reasonable delivery fee for next day service.

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Dona F.
1 review
0 helpful votes
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February 19th, 2019
Verified purchase

Very User friendly.
I have always had wonderful responses to gifts I have sent through Just Flowers. Great Quality!

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Kathy H.
1 review
0 helpful votes
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April 24th, 2018
Verified purchase

Easy electronic ordering. I am hoping the flowers are as wonderful and fresh as I want them to be.

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cynthia m.
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

So far the ordering was easy so will wait to see how the actual flower arrangement has been received

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Charlotte P.
1 review
0 helpful votes
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April 16th, 2020
Verified purchase

I have ordered before and you came through with wonderful service. I am expecting the same with this order.

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Linda H.
1 review
1 helpful vote
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December 2nd, 2018
Verified purchase

The flower arrangement was very nice, but completely different than what I ordered. Looked nothing like arrangement I selected.

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Ramona R.
1 review
0 helpful votes
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May 2nd, 2018
Verified purchase

I never had a issue with ordering flowers and will always recommend Just Flowers to friend and family. Thanks

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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