• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
Thumbnail of user sherrys294
Sherry S.
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

I have ordered before and was always pleased with the service and flower. I will order again. Thank you

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Donna M.
3 reviews
0 helpful votes
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November 25th, 2019
Verified purchase

Whether or not I recommend you or buy from you again will depend upon the quality of flowers delivered.

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cynthia m.
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

So far the ordering was easy so will wait to see how the actual flower arrangement has been received

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Richard G.
1 review
0 helpful votes
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December 17th, 2018
Verified purchase

Shopping experience was good. I used a special offer code but did not receive a discount. Not sure why.

Thumbnail of user teresas84
4 reviews
2 helpful votes
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May 17th, 2017

PLEASE! DO NOT ORDER FLOWERS FROM THIS COMPANY, THEY ARE A TOTAL SCAM! MY SON SENT ME FLOWERS FOR MOTHER'S DAY AND THIS IS 4 DAYS LATER STILL HVE NOT RECEIVED THEM! SO PLEASE DO NOT WASTE YOUR MONEY!

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Teresa, we are here to help. Can you please kindly provide your seven digit order number.

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Ethlyn J.
1 review
0 helpful votes
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August 12th, 2019
Verified purchase

I order from you annually thanks to the great service I experienced and expect including product and timely delivery.

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Carol C.
1 review
0 helpful votes
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July 15th, 2019
Verified purchase

I will be keen to hear from the recipient when she receives your flowers and, if all is well, I will be pleased to make use of your service again.

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James V.
1 review
0 helpful votes
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June 19th, 2019
Verified purchase

Everything was fine except for the handling, and then handling and delivery charges not being shown until final checkout.

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

James V., we are here to help. Can you please provide your seven-digit order number?

Thumbnail of user christinek139
Christine K.
1 review
0 helpful votes
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April 19th, 2019
Verified purchase

I like that I can see what the arrangement will look like. This is a special gift please deliver before 5 pm as this is being delivered to a business

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Melinda S.
1 review
0 helpful votes
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May 5th, 2020
Verified purchase

Good, did an upgrade on the style I selected. Would have liked to see what the upgrade would look like, but that's OK.

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Ty J.
2 reviews
0 helpful votes
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April 26th, 2018
Verified purchase

I was offered a code for receiving alerts, and I accepted. But I didn't see the code at check out. So sad... :(

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joyce J.
1 review
0 helpful votes
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January 30th, 2019
Verified purchase

I love the variety of arrangements you offer
I will let you know how it goes after my sister receives her flowers...Thank you

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Vickie X.
2 reviews
0 helpful votes
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April 8th, 2020
Verified purchase

In this time of isolation for us all, I am happy to be able to deliver a quality "gift" to someone I love....

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Judy H.
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

Always easy and when I get sent a pic of the flowers delivered they always look just like they do in the website.

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James M.
1 review
0 helpful votes
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December 24th, 2019
Verified purchase

All good. The proof of the pudding will be that the flowers are fresh, arrive in a timely fashion, with a beautiful arrangement.

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Dan D.
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

I have used you before(should probably set up an account)and I enjoyed the experience and the recipient of the flowers were impressed. Thanks!!

Thumbnail of user elizabethm301
Elizabeth M.
1 review
0 helpful votes
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November 9th, 2019
Verified purchase

very easy to navigate the flowers were sent to an out of town relative, the photos upon receipt showed a very nice arrangement.

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gary d.
1 review
0 helpful votes
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October 13th, 2019
Verified purchase

wondered about the $ 20 dollar discount in your ad if this applies to this order ,and the size of the arrangement ordered

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K G.
1 review
0 helpful votes
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August 25th, 2019
Verified purchase

So far so good. Pretty sneaky about the $10 off tho.

Good thing I've ordered through you before and recipients like the flowers.

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Julia G.
1 review
0 helpful votes
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July 16th, 2019
Verified purchase

Great experience so far! The order hasn't been delivered yet so I'll reserve full judgement until the recipient has the gift in hand...

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Mike W.
1 review
0 helpful votes
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June 10th, 2019
Verified purchase

a sorting option on your website would be nice.
The flowers arrived looking like a first grader arranged them. Nothing like the picture.

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Bob N.
4 reviews
0 helpful votes
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June 1st, 2019
Verified purchase

It would have been 5 stars but since you didn't have the actual flower arrangement, the survey selection was modified to 3 stars.

Thumbnail of user debbiem203
Debbie M.
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

I have used JustFlowers several times in the past and always find the website user friendly. I have never experienced any delivery problems.

Thumbnail of user ruthannl3
RuthAnn L.
1 review
0 helpful votes
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April 30th, 2019
Verified purchase

I have ordered from you several times - the arrangements have been beautiful, delivered on time and much appreciated by the recipients. Thank you!

Thumbnail of user sheliah2
1 review
2 helpful votes
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February 15th, 2017

After not delivering my flowers, no one will return my calls or emails. I am trying to get a refund, but no one will at Just Flowers will assist.

DO NOT ORDER FROM THIS SITE.

Thumbnail of user danielk21
CustomerService -. – JustFlowers Rep

Sheila, we are here to help. Can you please provide your seven digit order number.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

Thumbnail of user danielk21
CustomerService -.
Typically responds within 4 days

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