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JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.
This company responds to reviews on average within 4 days
The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
I ordered flowers for my mother's birthday. I received a call from the company around 1pm on the day they were supposed to be delivered telling me that they can't deliver them and that they would be happy to write an apology note or call her to apologize. NO WAY AM I GIVING THEM MY MOMS PHONE NUMBER! They discounted me $5 for my trouble and told me they would deliver the next day. The next day they called me in the afternoon and told me that they once again couldn't deliver the flowers and they would be happy to call her or write her a note and offered me a $10 discount. I asked them if they could guarantee that the flowers would be delivered the next day and I received a resounding "no". REALLY? So if I order flowers I can maybe expect them or not? I told her to cancel my order and I will call someone else. That's when I started receiving phone calls from "managers" regarding the cancellation of my order. When I tried to call back the customer service agent couldn't connect me to a manager so they would have to call me back (I have now spent collectively over a half hour on hold with this company listening to the same song). That's when I told him to place a "do not call" on my account, which he said he couldn't do that I would have to speak to a manager in order to cancel this order. This is NOT a flower delivery company - their "customer service" is overseas - this is a SCAM. I wish I had googled them before placing my order with them!
This was quick and easy- Thanks. It was delivered on time and was a better bouquet of flowers than expected.
very deceiving hard to decide. If I wanted specifics I could not find it this feedback it not user friendly
The handling and service fees are high - and normally the delivery person gets another tip when delivered to the recipient.
Don't add the "assistance" message during the order. It's a distraction while
I'm trying to get information for the order.
Beautiful arrangements and very easy to order. Made it easy for me to send something wonderful to my loved ones.
Lot's of fees that seem to be redundant. Information has to be typed in multiple times instead of carrying over.
I wanted to pay to add Carnations to the bouquet. You should allow people to add one or two items if possible. You only offer roses.
Just hope what arrives is as perfect as the picture! Those I have received from Just FLowers have been lovely!!!!
The product was perfect and arrived on a timely basis. Was not happy paying US funds for a Canadian product.
I wish the price was the price, its a bit frustrating when you have extra shipping, and extra costs :)
SO far so good. I hope the bouquet is as beautiful as the pic and customer experience in your reviews.
Ordering flowers for my wife for her Birthday was a breeze. Your web site was a pleasure to navigate. Thanks.
Would have like more characters for the note I had to cut so much the note didn't even end with the same message I started with
Friends always love the flowers. and I live the ease of service and the chat to straighten out my orders.
Have used Just Flowers for years and am very happy with the beautiful flowers and quick and easy ordering process.
I ordered flowers for mother's day. They never showed up. Do not buy flowers from this site.
I would not recommend this site to no one!
SamuelandYesenia H, we are here to help. Can you please provide your seven-digit order number?
I've order from you before. The process is quick and easy, and you have a beautiful selection to choose from.
Haven't followed up on whether the floral arrangement was as pictured,& delivered as stated, but the order process was fine.
I have little to say. I bought the flowers for a relative in another state and never saw the flowers.
The entire process of booking was fine and the surprise was in the final costs. It is advisable to know them in advance. Very very expensive!
Avivva Aouate, our prices are clearly displayed after the recipient's location is determined and our prices are considered to be very competitive. We are so sorry that your experience with us was any less than excellent.
I needed to order flowers for delivery today and I was pleased you were able to accomplish this for us.
The white and red roses were of the very best quality and she was delighted at the presentation, thank you!!
I have bought from you the past and been very satisfied. You even built the perfect fruit basket for me in the past.
I have only one issue last year I ordered flowers and they ran out and then emailed me, I wished they would have called or text me thanks
Gain trust and grow your business with customer reviews.
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Cathy L., we are here to help. Would you be able to provide your seven-digit order number?