• JustFlowers

JustFlowers

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Overview

JustFlowers has a rating of 4.2 stars from 125,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention shopping experience, zip code, and beautiful arrangements. JustFlowers ranks 3rd among Flower Delivery sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 57.5%
Positive
115
Neutral
21
Negative
64
205
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How would you rate JustFlowers?
Top Positive Review

“Beautiful”

Susan T.
8/12/24

The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted. Beautiful job and thank you so very much!

Top Critical Review

“Frustrated customer”

Wendy J.
9/16/24

I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!

Reviews (125,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (340) mothers day (119) day delivery (98) order number (52) credit card (76) shopping experience (30) coupon code (19)
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Rebecca D.
1 review
0 helpful votes
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December 24th, 2018
Verified purchase

Canadian address should also show province abbreviations.
Good and easy to fill out order. Nice choice of flowers.

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Audrey J.
1 review
0 helpful votes
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December 24th, 2018
Verified purchase

Fast and easy, nice website. So far everything is great! If delivery goes as well, you have a brand new customer for life!

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anonymous Z.
3 reviews
0 helpful votes
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December 24th, 2019
Verified purchase

No one else could deliver tomorrow. Hospice has been called in for my sister-in-law and I wanted her to have something that might be special.

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George L.
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

Ordering is easy. Complete the delivery by some time on Christmas Eve and I will be a very happy customer!

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Annie L.
1 review
0 helpful votes
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December 23rd, 2019
Verified purchase

That was easy. Please make the arrangement special. My moms turns 93 in January. She loves pretty things. Thank you.

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Janice C.
1 review
0 helpful votes
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December 21st, 2019
Verified purchase

A little disappointed by all the extra fees. You're already charging $15 for delivery so why is there an additional "handling" fee?

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Kathleen R.
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

Thank you .... This is so easy and wonderful selection. Have used before with a very positive experience.

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John H.
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

My experience with flower deliveries has been miss-delivered arrangements or products delivered on the wrong day.

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Douglas C.
1 review
0 helpful votes
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May 3rd, 2018
Verified purchase

First time using this site, I've been disappointed by others. You should combine handling and shipping fees.

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Ester B.
1 review
0 helpful votes
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December 17th, 2019
Verified purchase

Always have a beautiful variety of flowers. Prices are good as well. Simple and easy website to use. I LOVE IT!

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anonymous X.
3 reviews
0 helpful votes
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December 19th, 2018
Verified purchase

The experience can be described as easy and efficient....just what I needed at this hectic time of year.

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Regina D.
1 review
0 helpful votes
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December 19th, 2018
Verified purchase

All associated costs should be displayed before credit card detail is provided. On line chat did not provide the requested information.

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b m.
1 review
0 helpful votes
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December 18th, 2018
Verified purchase

The array of arrangements was tremendous.....will definitely recommend this site to my family & friends.

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M K.
5 reviews
0 helpful votes
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November 22nd, 2019
Verified purchase

your chat window kept coming up and then after the initial question, no one would respond. found that extremely annoying

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John M.
1 review
0 helpful votes
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November 18th, 2019
Verified purchase

Your presence on Facebook is out-of-date. You may want to look into that. It's a selling tool, after all.

Best wishes from repeat customer.

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Robert O.
1 review
0 helpful votes
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December 15th, 2018
Verified purchase

Too many extra fees attached to order. I have sent flowers for a few years now but this is the last time.

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Myra T.
1 review
0 helpful votes
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May 7th, 2018
Verified purchase

I have ordered from you in the past with good results.I am hoping for a colored vase, they look much prettier.

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Linda A.
18 reviews
0 helpful votes
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October 26th, 2019
Verified purchase

Outstanding selection of flowers, fresh blooms better than picture shown. Recipient was extremely impressed.

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Lani K.
1 review
0 helpful votes
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October 23rd, 2019
Verified purchase

Pending the actual delivery--so far ordering is easy, prices reasonable, and especially when I am hoping to cheer my friend up spiritually!

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Mary W.
1 review
0 helpful votes
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May 13th, 2018
Verified purchase

unclear from picture if mylar balloons were included. It looked like a mix, but I added one at the end, just to be sure in case all others are latex.

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Patricia J.
6 reviews
1 helpful vote
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October 11th, 2019
Verified purchase

Hello, JustFlowers my shopping experience was pleasant. Thank you for making the process practical and comprehensive.

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claudine f.
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Flowers were delivered perfectly to my daughter birthday. Ordered from Miami. She said all was perfect.

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Roxanne O.
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

overall, pretty user friendly- now let's see how the arrangement looks before making any more decisions!

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Deborah G.
1 review
0 helpful votes
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December 4th, 2018
Verified purchase

Thus far I have not been disappointed. Thank you for your professionalism and the florists that are chosen.

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Billy W.
1 review
0 helpful votes
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September 24th, 2019
Verified purchase

I have been very satisfied with ease of the ordering however will need to see if delivery is as stated. Also how flowers look upon arrival.

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From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.

Company Representative

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CustomerService -.
Typically responds within 4 days

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