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KmartReviews 517

3.0

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Kmart Reviews Summary

Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

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Ireland
8 reviews
0 helpful votes
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They need to revamp
September 23, 2016

The clothes they carry are outdated and they never have enough employees to help you. I rather not shop ther any more.

Date of experience: September 23, 2016
Utah
9 reviews
8 helpful votes
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GLAD THEY CLOSED DOWN
September 16, 2016

I THINK SEARS SHOULD HAVE OPENED THE STORES AND ONLY SOLD SEARS ITEMS BEING THEY BOUGHT THEM OUT. NEVER ANY ONE IN THE STORE.

Date of experience: September 16, 2016
Australia
3 reviews
30 helpful votes
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Great shopping experience!
September 15, 2016

Reasonably priced products in all areas of the store. Good if your on a budget. I've found the quality of the items purchased good too. A wonderful shopping experience!

Date of experience: September 14, 2016
New Jersey
3 reviews
10 helpful votes
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Poor product Heaven!
September 13, 2016

Short on money and need something quick that won't last? Then shop there.

Date of experience: September 13, 2016
Arizona
3 reviews
6 helpful votes
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Shop online
September 13, 2016

Muy Bueno comprar en kmart ellos si agradesen muy buen servicio tiene por eso es que voy a seguir comprando en kmart me encanta

Date of experience: September 13, 2016
Wisconsin
6 reviews
16 helpful votes
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I used to get some awesome deals at Kmart, but since moving to WI their store closed shortly after and I never made it there. That left me to shop online. I have never had so many problems ordering anything online! I finally got so fed up that I unsubscribed from all mailings. Seems most items weren't available unless it was to pick up in store, which is getting pretty hard to do since most of their stores are closing! I had issues with them billing me shipping charges on each item, not each order! I can't count the number of times I had to call customer service. Sometimes they helped, sometimes not. Plus you really have to pay attention because some items are Kmart, some Sears. It's just a shame because I did like their products and they did have some awesome deals. It just wasn't worth the frustration anymore. I can see why so many stores are closing. Hate to see a store like Sears go under after being around like forever, and Kmart was a store I worked at back in the 70's! Guess all good things must come to an end.

Date of experience: September 6, 2016
Tennessee
9 reviews
0 helpful votes
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Just Okay.
September 1, 2016

Their prices are higher than Walmart but most of the products aren't much better. They do have slightly nicer clothing but it's not a cheep as I would expect from that type of store. Target is better for that. The electronics and cheaper than their competitors but they are also lower end electronics, even in the major brand names. Basically, if your in a pinch and they are the closest store they are okay, otherwise Walmart or Target are better.

Date of experience: August 31, 2016
Pennsylvania
6 reviews
1 helpful vote
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It's hard to find someone to help in any department. They must have really cut back on employees.

Date of experience: August 30, 2016
Florida
11 reviews
1 helpful vote
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I understand people with minimum wage jobs need to shop at these places, but even WalMart is better. Sears and KMart; who came up with that brilliant idea of a merger?

Date of experience: August 30, 2016
Oregon
19 reviews
25 helpful votes
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WHEN YOU GO INTO ONE OF THEIR STORES, YOU FEEL LONELY, AS YOUR THE ONLY ONE IN THERE. THEIR SELECTION AND QUALITY HAS GONE DOWNHILL AS WELL. GOODBY K MART., SORRY TO SEE YOU GO.

Date of experience: August 29, 2016
Washington
6 reviews
17 helpful votes
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Stinks
August 29, 2016

Tried to buy a belt no one else has there inventory say 3 on hand another store says 5 on hand, i traveled far to both of these stores to find they both have 0 on hand i dont know who runs loss prevention but now i see why this company fails soo dearly. Plus kmart.com says they have it but yet cannot produce nor send the right belt. Kmart sucks!

Date of experience: August 29, 2016
California
5 reviews
2 helpful votes
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Layaway anyone?
August 28, 2016

I love shopping on Kmart.com because you can do layaway online and once its paid they ship it to you! I love it!

Date of experience: August 27, 2016
Kenya
43 reviews
1 helpful vote
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KMart got good discounts on laptops. No complaints from me

Date of experience: August 26, 2016
Arizona
21 reviews
18 helpful votes
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Kmart.com is simple to use. I wish they had lower prices, but that is just the way it pretty much has been and I don't mind.

Date of experience: August 18, 2016
Connecticut
25 reviews
37 helpful votes
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Kmart is very much like Walmart: unattractive, not particularly clean, and staffed by people who are just trying to get by, making execrable wages in thankless jobs. Sad.

Date of experience: August 18, 2016
Texas
5 reviews
7 helpful votes
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Lost in the shuffle
August 20, 2016

In the days of Walmart and Target Kmart seems to be lost in the shuffle. They were one of the first and still a go-to for me! Keep it up!

Date of experience: August 18, 2016
Colorado
12 reviews
8 helpful votes
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I'm not sure the Sear's merger is beneficial to either. These old stand-bys are no longer on my route

Date of experience: August 15, 2016
Canada
17 reviews
11 helpful votes
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I liked going to Kmart before it left Canada and Target moved in to replace it but ended up leaving about 2 years later. I do go to Kmart whenever I go over to the US but I find it has more than it did previously at the Canadian locations and that seems to hold true for most stores that are based in the US and Canada.
I like the store, the people and some of the quality products it has whenever they go on sale so its an average store worth going to.

Date of experience: August 8, 2016
Tennessee
7 reviews
10 helpful votes
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O. K. That's All
August 8, 2016

When I compare one cruiseship to another, I saw Carnevail is like K Mart; Royal Caribbean, Holland American and Norwegian are like Macy's and Crystal is like Nordstrom.

That should give you a picture.

Date of experience: August 8, 2016
Arizona
2 reviews
0 helpful votes
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Always on time
January 18, 2021

I received my orders on time or even before the deadline. They never delayed any of my order until now. Keep it up.

Date of experience: August 4, 2016