LaLa Mira

Dress was better than expected for the price. Tailored fit was perfect. Delivery was timely. Not sure why this site gets poor reviews unless people have unrealistic ideas for what you can purchase at this price point. I thought quality was excellent for under $200.00! Very happy with my dress and excited to find something so beautiful at this price. Can't see paying hundreds or thousands of dollars for something I will wear only a few hours of my life.

They do not let negative reviews on their site so I commented in the picture of the dress I ordered on Instagram. They deleted it. They want you to believe they are a great deal. With only positive feedback and "happy" customers. They did not allow for my return even with pictures I sent clearly showing the dress is NOTHING like the picture. Please do not waste your money. I ignored all the bad reviews because they still had over 3 stars which was a huge mistake. My bank is currently disputing the charge as fraud.

This dress was absolutely beautiful, I was worried about it getting delivering on time before my prom, but it worked out great! The dress fit to the sizing chart very well. I decided I wanted more volume so I added a hoop skirt but it has tool built in if you don't want the volume I did. 10/10 recommended, I got a lot of complements and I will most likely be ordering from here again. I would order your dress with plenty of time before hand so that there is not a lot of pressure with shipping.

The dress I bought was not at all close to what was pictured. The quality is terrible. And this was their response when I asked for a refund:
"Hi

There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take the responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return is really not possible.

Thank you for your understanding and time."

Their refund policy is very clear, if returned in proper condition you can get a refund. Terrible business practice, absolutely horrible customer service. Will never buy from them again & contacting Better Business Bureau now.

The pads that hold your boobs really show through the material around it so I took them out, it was very simple to do. As for the size of the dress I could tell that either it runs big or I did not measure right LOL. Anyways the dress has little plastic reflective pieces around it, not sequins. The picture is an overall great representation of what the dress actually looks like in real life.

I should of used the custom fitting but I used a standard size will have to be altered but not your fault. Dress is absolutely gorgeous! Can wait to see it once the alterations have been cut moneyed! Your an A++++++++ Company! Will definitely do business again! Thank you so much!

Please be aware ladies! This company uses photos of other designers & place them on their website. The product that you receive will be a completely different dress. I ordered an Ivory dress that had nude sheer sides. The dress i received was white as snow with no nude sheer siding

This dress is absolute stunning, elegant and sexy at the same time. It gave a bold statement. The quality is amazing, needs to be tailored a bit, other than that I really recommend. Everyone loved it.

I ordered a beautiful lace gown, with scalloped trim. What I received looked at best like a cheap lace Halloween costume. The lace trim is raw and frayed. The bodice is nude, and the bra padding they put in is bright white, giving the appearance of 2 giant white triangles on my chest. Nothing like the actual dress I ordered. I immediately emailed them, And over the past week have had no response from them. I have now called, and emailed 5 separate times. Don't waste your time or money buying from these scam artists!

Upon receipt of a wedding dress I ordered from this website in an undamaged package the dress had damage to it. The silk had a large run in the back near the train, the strap was frayed not to mention that much of the lace was not even attached to the dress. Upon requesting a refund label I was told to use common sense that when you ordered online the product would be different than the photo displayed. After much back-and-forth regarding a low quality product the pictures below are email screenshots of my correspondence with this company. BEWARE

I never buy from an unknown, preferring to stick to major retailers but had such a terrible time finding a dress I like and they had one that was beautiful and I felt would flatter my shape. The dress arrived and it is a cheap knock-off. Not only is the fabric not what I expected, but the quality and detail were substandard. I reached out within hours to start a return only to get a message "We have checked for you and we did the right dress in your order. We inspect the dress carefully before shipped out. When you are shopping online, it is common sense that the dress will definitely has some difference as the picture shows". Thus far they are refusing to process a return even though a return policy, which I followed, is stated on their website.

Lala mira seemed to be a place i would like considering the instagram tagged photos looking promising but in reality i ordered a dress and it came and felt like a costume. The service was also really disrespectful and they didn't offer any refund so……

Do not buy from here! My dress had lace coming off after trying it on. The quality looks cheap and nothing like the photo. When I requested to return due to a defective dress (within the 7 day return policy) customer service informed me that the dress is correct and they cannot provide me with a refund. It was a waste of money! DO NOT BUY!

My bridesmaids ordered their dresses for Lala Mira and many of them arrived with zippers that would zip up and sizes not in-line with how they were advertised. When contacted, their customer service basically said "too bad, it's your problem, sell the dress if you don't like it". With all the options out there, I implore you to not waste your time or money on this company! Their products are sub-par and their people are indifferent. They literally could not care any less about their customers.

They charge me $140 for piece of $#*!! I don't know who made this dress, looks like 5 years girl! Totally different from web site. When I tried to return it, they told me it is not possible. Fraud company! Horrible customer service!

If I could rate this less than 1 star I would. The image shown is not what you receive. Don't waste your money. Just to save anyone else time looking for flower girl dresses... the Ivory isn't Ivory. In fact it is bright white. Not only was the color incorrect the beading is flawed and customer service isn't willing to make it right regardless of the product being less than par in quality anyways. Don't pay for expedited shipping if you're from the states. In fact... please spend your hard working money somewhere else. Jillian Wang was the customer service representative who was literally no help. Thank you Jillian for refusing to make it right in any form. False advertisement, bad customer service and waste of time. I would recommend etsy... dollcake vintage... heck the freaking dollar store over this company. Shame on you.

I ordered a dress, the dress I received it's nothing compared to what the pic they advertised with. Cheap quality and material. They basically sent me trash. I order a size based n their size chart, the dress came looking so huge that I will spend so much extra money altering it. I sent a request to them and they rudely tell me

"There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return is really not possible.

Your understanding will be appreciated."

They are SCAMMERS, disrespectful and disgusting. Don't waste your time and money. I'm so pissed right now.

This company is NOT out of California, these are awful, cheap, poorly made dresses from China. I was leery and, thank goodness, ordered a back-up dress from a reputable store but I'm still out $150+ and I know they won't accept a return. Please trust your gut on this one... these dresses in the photos are NOT what you will receive. I should have trusted mine and saved my money. What I thought I was getting and what I actually received is such a joke that we laugh about it now. It was really, really BAD. It's cheap, smells of dead fish, and they didn't even come close to producing a dress like what they're advertising. Please save your money and get your dress from a real store with quality formal dresses. This is just awful.

Never purchase from these people. We waited and waited for my daughter's prom dress. There is no method to contact these people other than an email, and we always received the same response, "we custom make our dresses and you dress requires extra details and you will receive it in two weeks". This went on and on until one day prior to my daughter's event. When she finally received it, (it was sent to the wrong address and I had to intervene), the dress was so big and I'll fitting, in addition to my daughter "looking like a Disney character", there was no way she could wear it. After several attempts to contact LALAMIRA, (again, you cannot call them), they offered me 10 percent off my next purchase! Are you kidding me?

Let me start by saying I never write reviews but this company is so bad I have to

RUN!
I would give them no stars if I could! Horrible dishonest company! Dresses don't fit to measurement. They were all big. They swore they would get there on time for my event. They arrived 2 days after. They promised delivery on a day DHL doesn't even deliver! They won't take them back. Go to TBdress or Eric dress. Same dresses same prices! TBdress actually delivered dress a lot earlier they said and fit perfectly!

Although the dresses on the LaLa Mira website show beautifully, the actual quality of the dresses don't measure up to the price you pay. I received the dress with the hem wire exposed. I contacted LaLa Mira right away and was told to send photos. I sent a photo and was told that LaLa Mira inspects merchandise before shipping and the this was caused by me. As a consumer, I am furious and feel that I have been taken advantage of and robbed for over $130. When a vendor doesn't accept returns on their defective merchandise, it shows poor customer service and no accountability. They advised me to take it to a tailor and have it fixed with me incurring the cost. Order from this vendor at your own risk!

3/23/19
I ordered a bridesmaids dress from here and it was terribly cheap quality and had a really poor fit. Their "customer service" is a complete joke. They told me I should "just keep the dress or you can send it to your friends or resell it locally."

I ordered one dress from this company and it was nice quality and arrived on time. However, the problems began when I tried to place another order and the website said it would arrive in time for my parent's 40th wedding anniversary. I asked for a refund and the company refund. They said it was "custom made" which it was not and they could not refund my money. When I tried to follow up the customer service was deceptive and said that they had stated it would take 40 days to arrive. Now, I am out $70 with no dress and my daughter had to wear another one for the party.