• LaLa Mira

LaLa Mira

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Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress, and good quality. LaLa Mira ranks 15th among Dresses sites.

  • Service
    145
  • Value
    146
  • Shipping
    145
  • Returns
    143
  • Quality
    143
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
368
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How would you rate LaLa Mira?
Top Positive Review

“Highly recommended.”

Dominika K.
11/22/18

Thank you so much very pretty. Very well packaged. Fantastic customer service. Lovely dress as shown in picture. Highly recommended. I can't wait to wear the dress for my event! Will be ordering again soon.

Top Critical Review

“Horrible, they delete my honest negative review”

Tamara G.
4/24/19

They do not let negative reviews on their site so I commented in the picture of the dress I ordered on Instagram. They deleted it. They want you to believe they are a great deal. With only positive feedback and "happy" customers. They did not allow for my return even with pictures I sent clearly showing the dress is NOTHING like the picture. Please do not waste your money. I ignored all the bad reviews because they still had over 3 stars which was a huge mistake. My bank is currently disputing the charge as fraud.

Reviews (696)

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return policy (56) lala mira (49) customer service (147)
Thumbnail of user sumayyan
2 reviews
1 helpful vote
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April 5th, 2019

Not so good... packagoing was ok, product is not so liked. Overall is just ok... this is just my experience for first time shopping on lalamira

Thumbnail of user jackg193
1 review
0 helpful votes
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April 18th, 2019

Was terrified about end product as I read a few negative reviews online. The dress arrived quickly. It is beautiful. Slightly big but it will cost just a few dollars to take the waist in. My daughter will be attending prom in this dress. She loves it. Thank you. It's gorgeous

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Thumbnail of user yeseniah4
1 review
1 helpful vote
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February 26th, 2019

Absolutely gorgeous! I will definitely buy from this website again. Very very beautiful wedding dress as my dream. Reasonable price. Fit very well. Nice material. Comfortable. 100% recommended. If you order you will not be disappointed!

Thumbnail of user holisticg
1 review
0 helpful votes
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April 20th, 2019

This dress was AWESOME! I have worn it three times and gotten rave compliments each time! It not only fits perfectly, but it also complements my figure quite well! This is saying something, too and it looks amazing on me!

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Thumbnail of user mistyb62
1 review
0 helpful votes
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April 12th, 2019

My daughter absolutely loved this dress. It was for a photo shoot on the streets of Atlanta. We picked cotton candy pink. I did have to get the waist taken in but that was minor. I would make sure to measure your child's waist to be sure before order. Recommend this dress I think its beautiful.

Thumbnail of user jorger92
1 review
0 helpful votes
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May 8th, 2019

Very good quality dress and came in about 2 weeks. Looked just like it did in the photo! However I didn't realise it had a train... so am sending it back. Would be so much better if they had more photos of it.

Thumbnail of user leonorak2
1 review
0 helpful votes
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June 16th, 2019

What can I say... this dress is stunning! I felt amazing in it and comfortable (which is pretty important on your wedding day) I ordered a set size and had it altered by my local dress maker which cost me a little extra but hey you can't complain with the price of this gorgeous dress.

Thumbnail of user wandawb
1 review
0 helpful votes
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March 26th, 2019

Absolutely satisfied with this website. This is my third order with custom sizing and each dress has fit perfectly. The color is true to material selection. True hand beading and full of them. Gorgeous! And i stated time frame needed and each time, it was met. Delivered on time! A customer for life. Thank you!

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Thumbnail of user kaleighv
1 review
0 helpful votes
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December 4th, 2023

I recently ordered a birthday party dress for my daughter from lalamira, and must say, thoroughly impressed! The quality of the dress was exceptional, with meticulous attention to detail. The size guide was spot on, making online shopping a breeze. My daughter looked absolutely stunning in it and was over the moon. The customer service team was also incredibly helpful, addressing my queries promptly. Delivery was quicker than expected, which was a pleasant surprise. Highly recommend lalamira for their beautiful dresses and excellent service!

Products used:
Beautiful dress

Thumbnail of user casimirj
1 review
0 helpful votes
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May 9th, 2019

This dress came to me quickly! It is an absolutely beautiful gown with great beadwork on the waistband. Customer service with this seller is AMAZING! I will definitely be using them again in the future. I highly recommend this gown to anyone and have received so many compliments.

Thumbnail of user amberp88
1 review
0 helpful votes
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April 22nd, 2019

I ordered this dress for my daughter for prom. We are very nervous about placing an order for a formal dress online, however it was absolutely stunning when it came in. She loved the dress and we would definitely order from y'all again. Shipping and handling was also fast and got here quickly. Thank you for making my daughter's prom amazing.

Thumbnail of user jedu
1 review
0 helpful votes
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June 3rd, 2019

Was a little worried about ordering online. Turn out to be even more beautiful in person. It was comfortable, allowed me to dance all night long, and photographed AMAZINGLY! Everyone loved her dress! I would highly recommend! Lalamira

Thumbnail of user hellenc5
1 review
0 helpful votes
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May 23rd, 2019

Thanks to the whole team! Very nice dress! Delighted with my purchase, the fabric is silky, the finish neat. Just a little flat on delivery where we can not track his package, the dress arrived a day late, I had it in less than 3 weeks.
Once again thank you, since in store I needed 4 months!

Thumbnail of user oswaldok
1 review
0 helpful votes
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May 21st, 2019

I never expected that this dress would be so high quality and beautiful, but it's just gorgeous! The color is perfect, the cut exactly like in the given picture and it is true to size. From now on I will only order at lalamira, I am incredibly satisfied! PS: Has been there within the specified delivery time!

Thumbnail of user kittyw7
1 review
0 helpful votes
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May 7th, 2019

OMG! Words can't explain how much I love this dress! I got a lot of compliments and I was looking better than the bride if I might say so. The shipping process was easy and they did such a great job on my dress. I will definitely be ordering here from now on

Thumbnail of user calih1
1 review
0 helpful votes
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April 3rd, 2019

I ordered this as a last minute, inexpensive dress for an unexpected formal event. It arrived sooner than estimated and I was immediately surprised at the good quality of both the fabric and craftsmanship. I am thick in the arms, shoulders, & chest and found that it fit well without being too tight or bunching. I will order this brand again.

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Thumbnail of user kyliem31
3 reviews
26 helpful votes
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September 18th, 2018

I ordered this ballgown in black to wear for an elegant night on a cruise with my kids and WOW did it impress!
The dress fit absolutely perfect upon arrival and I got so many wonderful compliments on it, even 9 from staff who told me it was the most beautiful dress of the cruise! The picture doesn't even reflect how pretty it was in person! The petticoat made the skirt so full and massive! I truly felt like a combination of Scarlett O'Hara and Cinderella for a night! And thank you La La Mira for making sure it arrived ASAP... it was delivered the day before we left and again, it fit perfectly! Love this dress and getting ready to order 2 more different ballgowns for our Augusr and September cruises... being the belle of the ball is wonderful!"

Thumbnail of user kerrieanner
1 review
1 helpful vote
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February 4th, 2019

Terrible site which just takes photos from reputable sellers and attempts to make a really bad looking, cheap replica with bad material. Ordered two flower girl dresses at £150 which they say I can't return and have to sell locally. Awful company. Awful customer service

Thumbnail of user alexanderc121
1 review
2 helpful votes
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April 24th, 2019

The dress itself is quite stunning. I received many compliments on the color and style of the dress. It contours the body well and really highlights your curves without being too tight or revealing. I was worried that it wouldn't work out because it came just a few days before my prom date, but it turned out just amazing! Will definitely wear to another formal event down the road.

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Thumbnail of user jessicar1427
1 review
4 helpful votes
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April 14th, 2021

This site is full of it. I told them the reason why I needed to return my dress they didn't care. Plus the dress look different from the picture. I agree with everyone else review. Seems to me nobody is not able to get their money back.

Thumbnail of user cristinam257
1 review
0 helpful votes
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November 19th, 2022

I purchased a flower girl dress from this company. I measured my daughter and chose the dress it suggested. When we received the dress it was way too big. They claim they add an inch all over so you can then PAY someone else to alter it. I'm their website they claim they will return within 10 days. However, they don't not do returns. Now I'm stuck with this dress that we cannot use. $125 down the drain.

Tip for consumers:
Don’t buy from this company!! They don’t take returns!

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Thumbnail of user vanessas158
vanessa s. – LaLa Mira Rep

Update:

Dear Cristina,

If you would like to provide us your order number, we can look more into your order to see if we can further assist you. But we can't assist you further without any order details.

Looking forward to your reply.
-----------------------------------------------------------------------------------------------------------------
Replied on Nov 30th:

Dear Cristina,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.

Thank you for your cooperation in advance. Hope to hear from you soon.

Thumbnail of user isabellah25
1 review
3 helpful votes
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March 4th, 2020

I have been waiting for my "beautiful" prom dress for more than a month and it finally arrived today. This was supposed to be for my first ever prom, but it's going to be more like my first public embarrassment. The fabric is nothing like described on the website, the gems on the back are cheap and seem as though they may fall off if I lean against them, and the seams are coming off in the slit and around the bodice while the shoulders go about 3 inches above where my own shoulders are(and I payed for custom) Please do not buy from here, you will regret it.

Thumbnail of user mireilleb4
1 review
0 helpful votes
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May 19th, 2019

Bought this dress here because i was tired of cheap chinese knock offs. This dress did not disappoint! Photos added... i was exactly like the image. Photos posted. This dress is stunning and LALAMIRA will now be my go to place for dresses. Once i do a fashion shoot I'll post those images as well

Thumbnail of user amanickb
1 review
1 helpful vote
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April 13th, 2021
Verified purchase

If I could give negative stars, I would... absolutely horrible.
After several emails back and forth, I was advised, "There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take the responsibility. Just keep the dress or you can send it to your friends or resell it locally."Please DO NOT ORDER FROM THIS COMPANY. They are thieves and to top it all off, the dress they advertise vs the dress they is complete joke but we won't touch on that area. Lastly, there is no customer service nor is there a return policy. The only thing they do is email you every couple of days letting you know they will not accept a return. I feel like I was extorted.

Tip for consumers:
Save your money.DO NOT ORDER FROM THEM.

Products used:
Clothing- put in the garbage

Thumbnail of user kirstink1
1 review
0 helpful votes
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May 22nd, 2019

This dress is extremely comfortable! It fit like a glove and was perfect for me! It was stretchy and the quality seemed really great as well, the hooks on the top felt a little cheaply but other than that it was a great dress. Keep in mind, it did take over a month and a half to arrive so make sure you order early!

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Thumbnail of user vanessas158
vanessa s.

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