• LaLa Mira

LaLa Mira

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Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress, and good quality. LaLa Mira ranks 15th among Dresses sites.

  • Service
    145
  • Value
    146
  • Shipping
    145
  • Returns
    143
  • Quality
    143
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
368
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How would you rate LaLa Mira?
Top Positive Review

“Highly recommended.”

Dominika K.
11/22/18

Thank you so much very pretty. Very well packaged. Fantastic customer service. Lovely dress as shown in picture. Highly recommended. I can't wait to wear the dress for my event! Will be ordering again soon.

Top Critical Review

“Horrible, they delete my honest negative review”

Tamara G.
4/24/19

They do not let negative reviews on their site so I commented in the picture of the dress I ordered on Instagram. They deleted it. They want you to believe they are a great deal. With only positive feedback and "happy" customers. They did not allow for my return even with pictures I sent clearly showing the dress is NOTHING like the picture. Please do not waste your money. I ignored all the bad reviews because they still had over 3 stars which was a huge mistake. My bank is currently disputing the charge as fraud.

Reviews (696)

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Reviews that mention popular keywords

return policy (56) lala mira (49) customer service (147)
Thumbnail of user genevievef6
1 review
1 helpful vote
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August 3rd, 2018

I never received my dress and they wont return my emails.
No refund for me, I lost 400$.
DO NOT BUY FROM THEM

Thumbnail of user lesliem210
1 review
0 helpful votes
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April 20th, 2019

Customer service is HORRIBLE. The dress was horrible and they kept my money. And said it was "COMMON SENSE THE DRESS WOULD BE DIFFERENT "

Thumbnail of user divyanshs1
1 review
0 helpful votes
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February 11th, 2019

Nice ilove that please guys use this i am veru hapoy to use tjhis i love this please you also download ok

Thumbnail of user terric376
1 review
0 helpful votes
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November 8th, 2021

I ordered a custom dress and when I tried it on, it would not zip. I would not recommend this site.

Tip for consumers:
I wish I had read the reviews before ordering from this site. An expensive lesson learned.

Products used:
None. The “custom” dress did not fit.

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Value
Shipping
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Quality
Thumbnail of user patriciap298
1 review
6 helpful votes
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July 8th, 2018

If i could give LALAMIRA a NEGATIVE MARK I would! They are deceitful & their product was not as defined. I ordered a dress for my daughter, and the thread & hand work was as if someome with no tailoring experience had done it. The moment I received the dress I sent proof by photos and requested a refund. Customer service was extremely rude & disrespectful via email & refused to assist me in any way. The sewn thread patterns were showing everywhere, and the hand sewn work for the lace on the front of her dress was half ways completed. There were clearly unfinished hand cuts that could be seen on the lace, as well as hanging thread & buttons on the back of the dress. It was unfit to be worn. Customer service said that I caused the damage and it was my fault & they informed me to find my own tailor to fix the dress. I was persistent with emailing them since that was the only way of communication, and I requested to speak with a manager & supervisor multiple times, but they refused to assist me. They finally offered me 20% back for my original order that was well over $120 (lets remember that wouldn't cover me finding a tailor to fix her dress). They then decided to offer me 35% off if I ordered a new dress because I refused to accept the 20% refund. It's crazy that they even told me to orded a new one with a discount knowing that the first dress was HORRIBLE! After well over a months time of communication, and atleast 30 emails back and forth, I found a whole lot of negative reviews about LALAMIRA, and 1 mentioned contacting my bank used to pay for the item. So I decided to follow suit, and my bank was able to resolve the issue. I should've done a review check before I ordered the dress, but thankfully it worked out!

Thumbnail of user caseym91
1 review
1 helpful vote
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October 15th, 2019

If I could give 0 stars to this company I would. LISTEN TO ALL THE POOR REVIEWS.

- Poor quality dresses
- Poor customer service
- Poor company

Thumbnail of user francoisep4
1 review
1 helpful vote
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June 18th, 2020

He comprado un vestido que ha, tardado en llegar casi 3 meses. Nos ha cogido la situación actual que ha podido producir parte del retraso pero no tanto. Después de pagar más de 20 euros de portes y al preguntarles por mi paquete me dicen que pregunte yo al transportista. Surrealista.
Cuando llega el vestido no tiene nada que ver con el comprado. Las fotos son tomadas de tal manera que el vestido o la, prenda luzca pero al llegar no tiene nada que ver.
El vestido me ha costado más de 100 euros y me dicen que no aceptan devoluciones. Que lo lleve a una costurera y que ella le dé forma.
No os fiéis de esta página. Un fraude en todos los sentidos.

Thumbnail of user mehmetp5
1 review
0 helpful votes
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May 2nd, 2019

Bu elbiseyi içeri girdiğinde kesinlikle çok sevdim! Tıpkı resimdeki gibi görünüyordu ve bana mükemmel uyuyor! Bu web sitesinde bir şey sipariş ederken kesinlikle özel boyutlandırma kullanmanızı öneririm as everything will fit better.

Thumbnail of user magdac1
Magda C.
1 review
0 helpful votes
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April 17th, 2019

Dostarczane w odpowiednim czasie, świetnie zapakowane , rozmiarowo trochę mniejsze. Nie mam do czego oprócz rozmiaru się doczepic. Nie wiem co więcej napisać bez sensu że musi być 100 słów.

Thumbnail of user ferryf4
1 review
0 helpful votes
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April 30th, 2019

Terbukti sangat bagus bisnis Lala mira,, dan sya slalu akan mengajak rekan lain ntuk bisnis disini,, dan nantinya dengan semakin membaik akan lebih banyak yg bisnis disini

Thumbnail of user zeynelb
1 review
0 helpful votes
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May 2nd, 2019

Bence çok iyi. Gördüğüm en iyi hizmet. Bu şekilde başarılarının devamını diliyorum. Gerçekten mükemmel. Bu kadar iyisini şimdiye kadar görmedim. Umarım bu şekilde devam eder.

Thumbnail of user soniav31
1 review
1 helpful vote
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February 19th, 2019

Site super bien pour y trouver des fringues sympa a la mode. Je le recommande vivement pour celles qui veulent se faire plaisir

Thumbnail of user anzasg
1 review
0 helpful votes
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May 8th, 2019

Terus berjuang dan raihlah mumpimu, jangan pernah menyerah, tetap semangat san slalu optimis, insya allah tidak akan mengecewakan hasil

Thumbnail of user frankling16
6 reviews
6 helpful votes
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March 21st, 2019

El catálogo que tienen es muy amplio y tienen una gran variedad de productos son excelentes al tratar a las personas muy amables y muy responsables

Thumbnail of user qristineh
2 reviews
0 helpful votes
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May 6th, 2019

Меня очень понравилась этот магазин. Очень красивое платья есть. продукты очень стилные. рекомендую всем.

Thumbnail of user gorg1
1 review
0 helpful votes
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May 2nd, 2019

Тербукти багус биснес ди лала мира, ия банди пилихан ин менарик, ся менгесйоркан пада ракан ракан, унтук ке лала мира

Thumbnail of user rekshay
1 review
0 helpful votes
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April 1st, 2019

Классный интернет магазин, хороший выбор товаров, доступные цены. Мне очень нравится ваш ассортимент

Service
Value
Shipping
Returns
Quality

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vanessa s.

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