LaLa Mira

Quality of dresses was very poor. We tried initiating a return after 14 days and were denied. Terrible company, terrible product. Save yourself a few dollars and avoid this company. I recommend BHLDN as a better option for high quality items and great customer service.

If being accused of tearing a dress I was hoping to wear at my wedding wasn't already bad enough, after going back and forth with their "customer service" they offered 10% refund! How is this company still in business?! I was completely appalled by their treatment towards the customer. So disgusting!

I received the wrong flower girl dress in the wrong color, late. I'm definitely in a bind now. I spent 97.68 on the dress and now an additional 37 dollars in alterations as it was more than 8 inches too long. Definitely expected moderate quality as well for a 100 dollar flower girl dress. Superbly disappointed.

If you do not like the dress, doesn't look good on you etc, don't think for a second they will let you return it! What a joke. They argued that they sent the right size so basically SOL. They do not take returns so you better be ready to waste your money with these scam artists!

Could not be happier that this dress for my sister almost perfectly right from the package. We knew we would need to have some alterations, but very few are needed. Lalamira kept me informed of the process the whole way through. Dress even arrived earlier than expected. If the need ever arrivistes, I would definitely order from here again. She is just beaming in this dress. Can't wait to see it on her Big day!

Just sending in my review from my experience. The dress was absolutely perfect on my end. Last minute changed from custom-tailoring to a regular US SIZE4. The dress came perfectly on time 2 days before the event. Which I knew was gonna happen. Thank you so much for making me have the spotlight for the day!

Perfect dress for my 4 year old! It's beautiful and she loves it! We used it as a flower girl dress in our wedding. The only thing was the top was a little big but the length was perfect. I just had a seamstress take in the sides and as she gets bigger if she wants to wear it she still can.

This company has crappy customer service and a horrible (non-existent) return policy. Buyer beware! If you do not know exactly how this dress will fit prior to your purchase, DO NOT BUY IT! They will not take a return and basically say that any problem with the dress is solely your fault! I truly wish we had read these reviews before purchasing because many people have commented on same. When a company gets more 1 star reviews than any other something is wrong! I am reporting them to the BBB.

The dress I received was not even close to the same dress pictured and the quality was terrible. I tried to return the dress and was told that it is common sense when ordering online that the product will be different. There is no contact information at all to call or return the items to an address so you have to message them only through their website. I finally had to file a dispute with my credit card and they are handling it now. DO NOT waste your time or money with this site.

This dress made my prom the best! It's definitely true to color and size. I have no complaints at all. I received it in a timely manner. I originally order the wrong color the customer service was amazing in fixing this problem. Thanks for making my prom the best!

They will not return dresses! I ordered a dress and had express shipping and still took over 2 weeks to come in. I went off the size chart they supply online and the dress doesn't match the size specified online! Please be aware as they told me to find somewhere to alter the dress. The dress is all lace on top you can't alter that and make it look good. They are no help and do not help with customer service. Terrible. And material was cheaply made and terrible product. PLEASE DO NOT ORDER FROM HERE. It looks good on the model but it's a scam!

Do not waste your time and money on this Company. This company is a sham and rip off! Shoddy workmanship. No customer service at all. I wish I had checked this company out before I purchased one of their dresses. Please be warned and stay away. I am doing you a service so you can avoid the stress.

The sizing was true to size. As long as you follow the measuring instructions the dress will fit perfectly. If you don't want the dress to touch the floor submit exact measurements. If there are only a couple I aches extra a petticoat will help lift the dress some. The dress was three inches longer than my daughter's measurements but the petticoat purchased here helped. By the way she was stunning and receive many compliments!

We could not be happier! Love the color and fit. The material is smooth and not clingy. This company was very easy to work with and the dress fit like a glove! Thank you for the excellent customer service!

Soooo doggy! I'd give them a zero if I could! First of all, the tracking number did not work on their own site, I sent them several emails to get help but they couldn't bother, they only told me that it had arrived, and when I asked what courier they used, they never told me... my dress never arrived and I'm getting a refund via PayPal - bottom line, don't buy from them :(

I ordered this dress for my prom because I could not find a dress with quite enough sparkle to it anywhere else. I was not expecting to completely fall in love with it and was actually a bit nervous about ordering online. Bet this dress is extremely comfortable and STUNNING, the beading is done so well and the color was exactly how I wanted. The seller was very helpful with shipping, with expedited shipping it came within 3-4 weeks. Sizing is true to chart, beading will blow everyone away.

I would not recommend this site. I was on the hunt for a flower girls dress, measured my daughter and matched with what the description stated for sizing. It was too big. We were out of town on a funeral for my father-in-law and did not receive and try it on until we got back. I was 2 days over their 7-day return policy, and they would not accept the return. Even though we were out of town during that 7-day window to return they would not accept the reason for being out of town for a family funeral. Every time I tried to reason with them as to why I could not possibly ask for a return due to being out of town they would simply state we have to stay within our policy and to try and sell it on my own.

No matter how bad the dress is or how poorly it fits, they refuse to accept any returns.

I asked them specifically what their criteria are for if a dress qualifies for return and they told me outright that it was an "arbitrary decision" made by the customer service representatives. Meaning that no matter how bad the dress is, they can choose not to accept a return (this is exactly what is happening to me).

Do not shop from here - they are horrible and fraudulent.

I ordered a flower girl dress and this is the worst excuse for the dress I thought I was ordering from picture. Terrible material and is so cheap they should be ashamed! Won't let me return bc that is not an acceptable reason. Ridiculous

If I could give this company 0 stars I would. For starters, if you're debating purchasing anything from this website, DON'T! THEY. ARE. A. SCAM. They will send you a deceiving dress, completely different from the image, different material, style, and everything. Then they promise a 7-day refund if you're unsatisfied, however, once you email them they will respond saying "there's no possible way to issue a refund, and if you're unsatisfied with the dress just give it to a friend or resell it. This is absurd and a joke of a company. Never have I ever witnessed such appalling customer service, they are a FRAUD. So, just gave your money and pay a little more to get something authentic

I ordered a dress for my niece that did not fit per their sizing chatt. Their explanation is that they use extra fabric so you can tailor. I had experienced tragedy in my family and addressed my emotions and dealing with their lack of support to simply return the dress. They were insensitive and told me to "... find someone to give it to". You have been warned. Don't make the same mistake. This is the worst site and customer service.

The pictures on their websites show beutiful dresses but when you receive orders the dresses dont match description at all, poor quality stitches, laces and most frustrating that you can not reach them post sales! I ordered 5 dresses and now All unwearable. I attached a picture showing how to make split in front of dresses! Waste of money

Absolutely LOVE this dress. Couldn't have asked for it to look more like the picture. I did custom sizing and it fits PERFECTLY. No alterations are necessary! Great communication and very fast shipping. Very pleased overall with the dress and customer service.