• LaLa Mira

LaLa Mira

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Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress, and good quality. LaLa Mira ranks 15th among Dresses sites.

  • Service
    145
  • Value
    146
  • Shipping
    145
  • Returns
    143
  • Quality
    143
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
368
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How would you rate LaLa Mira?
Top Positive Review

“Highly recommended.”

Dominika K.
11/22/18

Thank you so much very pretty. Very well packaged. Fantastic customer service. Lovely dress as shown in picture. Highly recommended. I can't wait to wear the dress for my event! Will be ordering again soon.

Top Critical Review

“Horrible, they delete my honest negative review”

Tamara G.
4/24/19

They do not let negative reviews on their site so I commented in the picture of the dress I ordered on Instagram. They deleted it. They want you to believe they are a great deal. With only positive feedback and "happy" customers. They did not allow for my return even with pictures I sent clearly showing the dress is NOTHING like the picture. Please do not waste your money. I ignored all the bad reviews because they still had over 3 stars which was a huge mistake. My bank is currently disputing the charge as fraud.

Reviews (696)

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Reviews that mention popular keywords

return policy (56) lala mira (49) customer service (147)
Thumbnail of user donnav101
1 review
3 helpful votes
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October 5th, 2019

PLEASE SAVE YOURSELF THE HASSLE! Although their dresses are beautiful, their customer service is awful and they leave no room to correct any issues. I purchased a dress for my daughter for her homecoming.We were ordering a standard size however their site says that their sizes are specific to them and to use their measurement chart to ensure ordering the correct size. Although their measuring chart had us order a size way bigger than we would normally get, we ordered it based upon their recommendations. When it arrived it was twice as big and we had no time to reorder or exchange as her homecoming was that week. I took the picture that day and opened a ticket for a refund or exchange at a later date (their site says it must be done in 7 days of receipt) I followed up 5 times over the course of 10 days, never to of been giving proper status - they asked to resend the pic, asked to open another ticket, then never responded for days to later (after I chatted with an online rep) told me it was over 7days... and finally after I got very upset no one was helping me, was told its my fault for ordering the wrong size and they just did what I asked so they will not return or exchange it! Why not make it right, why not exchange for a correct size - instead they told me to go have it altered. NEVER AGAIN WILL I ORDER FROM HERE AND I ENCOURAGE YOU NOT TO AS WELL.

Thumbnail of user annethf
1 review
0 helpful votes
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May 25th, 2020

Worst place to order from they refuse to give u a refund or an exchange. Plus they Representative is so rude.

Thumbnail of user tatianay7
4 reviews
1 helpful vote
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April 7th, 2019

The dress com Lala mira is so pretty, good quality and fashionable and I loved it.
My Friends and everyone said it looked absolutely gorgeous.

Thumbnail of user orrink9
1 review
0 helpful votes
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May 31st, 2019

This dress was waaaaay better than I expected nice and thick not see thru long but i can wear with heels or flats im 5'3 155 i got a medium and its PERRRRFECTlalamira

Thumbnail of user sandras520
1 review
0 helpful votes
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April 19th, 2019

I was promised it would arrive on time. It did not. After I placed my order, they got my money an then everything changed.

Thumbnail of user dianed204
1 review
3 helpful votes
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September 21st, 2018

They sent the wrong dress, we sent photos showing it was the wrong dress and they won't take it back! DO NOT BUY FROM THEM! It's a SCAM and a rip off! Very disappointed!

Thumbnail of user tonjaf
1 review
2 helpful votes
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February 12th, 2019

Do NOT buy from this company! They do not take any returns! The quality is horrible & their customer service is horrible as well! THE ONLY WAY TO CONTACT THEM IS VIA EMAIL!

Thumbnail of user ofeliaw
1 review
0 helpful votes
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May 26th, 2019

This dress was gorgeous! It was perfect and included cups in the bust which was an added bonus. Lalamira

Thumbnail of user nnajic
2 reviews
0 helpful votes
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February 18th, 2019

I often feel so much alive seeing wedding dresses and I always dream of wearing one, this one really got into me and am so much eager to try mine

Thumbnail of user vanessad72
1 review
0 helpful votes
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September 6th, 2018

My dress is beautiful, the material was really nice and there was 3 layers. Furthermore shipping was very fast.

Thumbnail of user yingy1
1 review
1 helpful vote
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July 5th, 2019

Please save your money! Its nothing like the picture! They will tell you they cant return it cause they got your order right!

Thumbnail of user jayj213
1 review
0 helpful votes
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April 26th, 2019

I purchased a dress for my daughter from this LaLaMira website. The description of the dress specified a beading detail for the bodice and satin skirt for the bottom. When I received the dress, it was cheap "sequins" at the bodice top and a cheap polyester skirt bottom. I contacted the company to initiate a return because I was not satisfied with the dress. The dress cost me $144 and looked more like $20. They had the audacity to tell me they cannot return the dress and maybe I can sell it to someone or give it to a friend! I was furious! I explained to them the description on their website was not what I received. They had the nerve to email and say "it is common sense that the dress will not be exactly as the picture"! What kind of customer service is that? I WILL NEVER BUY FROM THIS COMPANY AGAIN AND NEITHER SHOULD ANYONE ELSE! I should of known dealing with China. However, their website illustrates a UK address. Also, false information! Beware, do not waste your time and hard earned money and give it to these hypocrites!

Thumbnail of user brigitteh9
1 review
0 helpful votes
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May 25th, 2019

My Dress was perfect! It came in custom made perfectly and it was absolutely Gorgeous. Thank you for making my day a day to remember. Lalamira

Thumbnail of user edenv3
1 review
0 helpful votes
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May 16th, 2019

My dress is simply BEAUTIFUL! I will choose LaLa Mira for my needs for Special Occasions. And Thank You for making my upcoming wedding the most special of all.

Thumbnail of user geovanye
1 review
0 helpful votes
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June 2nd, 2019

Dress was stunning and so beautiful. This dress was for a wedding and I got lots of compliments. Thank you Lm! Lalamira

Thumbnail of user shyanneg1
1 review
0 helpful votes
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May 19th, 2019

I loved my dress! It arrived on time and I received notifications every step of the way! My dress looked exactly as pictured and the fit was perfect!

Thumbnail of user fotac
2 reviews
0 helpful votes
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March 17th, 2019

Very comfortable shopping with a wide selection of branded products and models that are classy, easy transactions and affordable prices, very gooood

Thumbnail of user damarisk
1 review
0 helpful votes
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April 29th, 2019

Thick heavy dresses are well fitting for slim ladies however they are the most suitable for weddings.

Thumbnail of user latak
1 review
0 helpful votes
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April 30th, 2019

I like it and I always follow Lala Mira. Lala Mira is great person too. LalaMira dressed so famous and I want try to use dress.

Thumbnail of user jahiduli6
1 review
1 helpful vote
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February 15th, 2019

All prom dress design quality is really great. Smooth dress, dresses color nice and attractive. I like this prom dress.

Thumbnail of user michellem885
1 review
2 helpful votes
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October 10th, 2019

My daughter did not like the dress she ordered. The company would not allow the return. Terrible customer service too.

Thumbnail of user udays4
1 review
0 helpful votes
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February 10th, 2019

I am very happy when i know about this Prom Dresses.Its very great full and helpful for us. Thanks Lala Mira for this great work.

Thumbnail of user nurulr1
2 reviews
0 helpful votes
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May 7th, 2019

Good and nice website to visit. Many contents are useful to view. Easy and fast to use. Its also nice to look. I like this website fully.

Thumbnail of user felj1
1 review
1 helpful vote
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March 17th, 2019

Good quality products of clothing my friends refer me here,,, and my friends was happy to recommend here

Thumbnail of user henzk
1 review
0 helpful votes
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April 28th, 2019

Yes, that is a good solution to just bring the dress to the tailor for fixing as you've loved the dress a lot.

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vanessa s.

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