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Laser CoReviews 727

4.6

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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good price. Laser Co ranks 11th among Electronics sites.

service
62
value
5
quality
15
This company responds to reviews on average within 9 days

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841 reviews

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Australia
1 review
0 helpful votes
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Only just ordered but so far the process was easy, Item received in good time.

Date of experience: December 6, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the 5-star review! We're pleased to hear that you found the ordering process easy and straightforward. We appreciate your decision to choose us for matching an item you already have. Looking forward to fulfilling your expectations!

Australia
1 review
0 helpful votes
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Easy to order and delivery was very quick. I am very happy with service

Date of experience: December 6, 2023
Punit K. — Laser Co Rep
over a year old

Thank you, Jen, for the 5-star review! We're delighted to have met your expectations with our quick delivery and product availability. Your satisfaction is our top priority, and we look forward to serving you again!

Australia
1 review
0 helpful votes
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I was good and came in a reasonable time frame.good service.

Date of experience: December 4, 2023
Punit K. — Laser Co Rep
over a year old

Thank you for your review, Deborah. We're glad to hear that our service met your expectations, and that the delivery was timely. We're curious about how we could elevate your experience to a 5-star one. Your feedback is important to us!

Australia
1 review
0 helpful votes
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I purchased Laser DVD-HDO12 from Harvey Norman about two weeks ago. The remote would not work. I cleaned the lens and replaced the batteries to no avail. I then purchased a replacement remote from you however it would not operate the player. The player works ok manually so obviously the player is faulty. I would be grateful if you could replace the obviously faulty player.

Date of experience: December 3, 2023
Punit K. — Laser Co Rep
over a year old

Hi Norman, we're really sorry to hear about your experience with the Laser DVD-HDO12. We understand how frustrating it can be when a product doesn't work as expected, especially when you've tried troubleshooting it yourself. We take your feedback seriously and would like to investigate this further to find a solution. Please be assured, we're committed to providing quality products and service. Your satisfaction is important to us, and we're eager to make this right for you.

Australia
1 review
0 helpful votes
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Ordered last Friday and received on Thursday. Very happy with the service! Will be testing out the product once charged.

Date of experience: December 1, 2023
Punit K. — Laser Co Rep
over a year old

Michelle, thanks a ton for the fantastic review and the five stars!

Australia
1 review
0 helpful votes
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Excellent and speedy delivery could not ask for more

Date of experience: November 30, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear about the speedy delivery, William! We're always aiming for that fifth star – any tips on how we could make your next experience even better?

Australia
1 review
0 helpful votes
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Excellent service quick delivery and exactly what I ordered I had no problems dealing with lazer

Date of experience: November 29, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear your experience was top-notch, Kim! Ensuring quick delivery and spot-on orders is our jam. Thanks for choosing us for your grandsons' Christmas gifts!

Australia
1 review
0 helpful votes
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Very easy to navigate around site order arrived safely and company checked that I received it great customer service

Date of experience: November 26, 2023
Punit K. — Laser Co Rep
over a year old

Thanks, Alison, for the 5-star review! We're glad our site was easy to navigate and that we fit your budget. Looking forward to serving you again!

Australia
1 review
0 helpful votes
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Lovely!
November 26, 2023

Lovely! Thankyou Although I didn't think the Ninja Turtle USB cable was top quality. It didn;t fit my items snuggly like other quality usb cables I own.

Date of experience: November 26, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the 'lovely' 5-star review, Paul! We're thrilled you're happy with your purchases. Looking forward to your next visit!

Australia
1 review
0 helpful votes
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Highly satisfied
November 23, 2023

Highly satisfied. Good view so far. No issues used three times.

Date of experience: November 23, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the high praise, Deepak! We're delighted to hear about your satisfaction and smooth experience.

Australia
1 review
0 helpful votes
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Very fast delivery & up to date with communication & extremely happy with the overall proficiency of the company.

Date of experience: November 19, 2023
Punit K. — Laser Co Rep
over a year old

Big thanks, Jay! Your feedback lights up our day! We're super happy to know our speedy delivery and communication hit the mark. Here's to more awesome experiences with you!

Australia
1 review
0 helpful votes
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Delivered on time and was provided with continuous...
December 13, 2023
Updated review

Delivered on time and was provided with continuous updates.

Date of experience: November 17, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the positive vibes, Achilles! We're glad you appreciated our timely delivery and updates. Curious to know, what could we do to make your experience a solid 5-star one next time? Your feedback is our stepping stone to excellence!


Easy to scroll through
November 10, 2023
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Date of experience: November 10, 2023
Australia
1 review
0 helpful votes
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It was very easy and a Great product
November 16, 2023

It was very easy and a Great product - the kids loved them!

Date of experience: November 16, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to hear that the ordering process was a breeze and that the kids are loving the product, Clare! Your satisfaction is our top priority. Thanks for choosing us for your needs!

Australia
1 review
0 helpful votes
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Helpful, fixed my address after a mistake I made. Quick delivery.

Date of experience: November 16, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled we could help sort out the address hiccup and get your order to you swiftly! Thanks for choosing us directly.

Australia
1 review
0 helpful votes
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Easy to use, quick delivery, good communication, all round great service

Date of experience: November 15, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to hear our user-friendly website and awesome discounts hit the mark for you! Thanks for shopping with us.

Australia
1 review
0 helpful votes
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Online order site quiet easy to navigate, system kept me informed about tracking and delivery

Date of experience: November 10, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to know you found our site user-friendly, Peter! Enjoy the savings.

Australia
1 review
0 helpful votes
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Prompt delivery great service good and correct product

Date of experience: November 7, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear your experience was spot-on, Joy! Thanks for choosing us and for the stellar review!

Australia
1 review
0 helpful votes
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Item not received, bull$#*! delivery notice. I live in Perth Western Australia. Items bought on 27/10/23

Out for delivery
06 Sep 10:32

Order Number
#*******890

Store
Royal Gala Apple Orchard

Your parcel is being delivered by

New Zealand Post
Shipped date
06 Sep 10:32

Tracking number
*******

Service
Overnight
Signature required

Date of experience: November 5, 2023
Punit K. — Laser Co Rep
over a year old

Hi Ian, we're really sorry to hear about the confusion with your delivery. We understand how frustrating delays can be, especially when you're expecting something important. We're on it and are working to resolve this as quickly as possible. Please rest assured that we are here to ensure you receive your order. For further assistance, feel free to reach out to our support team.

Australia
1 review
0 helpful votes
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Arrived in good time, satisfied and will buy from Laser again.

Date of experience: November 3, 2023
Punit K. — Laser Co Rep
over a year old

Great to know you're satisfied and considering us for your future purchases. Thanks for the positive review!

Australia
1 review
0 helpful votes
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Easy and efficient to place and receive order. Full featured.

Date of experience: November 2, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the 4 stars, Gary! We're thrilled to be just one star shy of your personal 'hall of fame'. Drop us a hint – what's our quest for that elusive 5th star? A secret handshake? A decoder ring? Let us know and we'll gear up for the challenge!