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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 9th among Electronics sites.
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Delivered on time and was provided with continuous updates.
It was very easy and a Great product - the kids loved them!
Delighted to hear that the ordering process was a breeze and that the kids are loving the product, Clare! Your satisfaction is our top priority. Thanks for choosing us for your needs!
Helpful, fixed my address after a mistake I made. Quick delivery.
Thrilled we could help sort out the address hiccup and get your order to you swiftly! Thanks for choosing us directly.
Easy to use, quick delivery, good communication, all round great service
Delighted to hear our user-friendly website and awesome discounts hit the mark for you! Thanks for shopping with us.
Online order site quiet easy to navigate, system kept me informed about tracking and delivery
Delighted to know you found our site user-friendly, Peter! Enjoy the savings.
Prompt delivery great service good and correct product
Thrilled to hear your experience was spot-on, Joy! Thanks for choosing us and for the stellar review!
Item not received, bull$#*! delivery notice. I live in Perth Western Australia. Items bought on 27/10/23
Out for delivery
06 Sep 10:32
Order Number
#*******890
Store
Royal Gala Apple Orchard
Your parcel is being delivered by
New Zealand Post
Shipped date
06 Sep 10:32
Tracking number
*******
Service
Overnight
Signature required
Hi Ian, we're really sorry to hear about the confusion with your delivery. We understand how frustrating delays can be, especially when you're expecting something important. We're on it and are working to resolve this as quickly as possible. Please rest assured that we are here to ensure you receive your order. For further assistance, feel free to reach out to our support team.
Arrived in good time, satisfied and will buy from Laser again.
Great to know you're satisfied and considering us for your future purchases. Thanks for the positive review!
Easy and efficient to place and receive order. Full featured.
Thanks for the 4 stars, Gary! We're thrilled to be just one star shy of your personal 'hall of fame'. Drop us a hint – what's our quest for that elusive 5th star? A secret handshake? A decoder ring? Let us know and we'll gear up for the challenge!
Easy to use and order. Fast response and timely delivery
Thrilled to hear that our service was a family affair, Christine! Thanks for the 5 stars and for joining the Laser family. Happy to have delivered to your expectations!
As expected - item, transport, ordering. Nothing outstanding
We appreciate the 3 stars, Graeme! If there's anything we can do to make your next experience a 5-star one, let us know. Your expectations are our blueprint for improvement!
Really quick delivery & great product! Very satisfied.
Thrilled to hear our speed and quality hit the mark for you, Cathy! Your satisfaction is our top priority. Thanks for trusting the rave reviews—you're now one of them!
Easy to use website, good experience through the buying process, Great Price, Fast Postage! Thank You
Thank you for the glowing review, Cole! We're thrilled to hear that you had a smooth buying experience and enjoyed our competitive prices. We aim to keep delivering this level of service for all your future needs. Thanks for choosing us!
There was a lot of messing around to place the order.
Thank you for taking the time to share your experience, Keith. We apologize for any inconvenience you faced while placing your order. We're always looking for ways to improve, and your feedback is valuable to us.
Everything worked out fine. The courier service you use were very good with notification and asking where to put the goods if nobody available. One minor comment... it would have been nice to get a message from your company about the expected delivery time once the order was placed. The way it happened was that I was notified once the goods were sent, so there were a few days when I did not know when the delivery would happen. It is NOT a major issue.
We're thrilled to hear your experience was smooth! We appreciate your understanding about the mouse size, and we're working to restock as quickly as possible. Thank you for choosing us for your needs!
Received a watch band that was a different colour to what I ordered, when I emailed them they said that colour is no longer in stock! Awaiting a refund - you can't just send out any colour expecting the customer to be ok with it!
We sincerely apologize for the mix-up with your watch band order, Diane. It's our policy to deliver exactly what our customers order, and we regret that we fell short in this instance. We understand your frustration and are working to ensure your refund is processed promptly. Your feedback is crucial in helping us improve our service. Thank you for bringing this to our attention.
Quick and easy online purchase. Free shipping. Reputable company.
We're thrilled to hear you had a smooth experience with us, Peter! It's great to know that our reputation and pricing met your expectations. Thanks for choosing us, and we look forward to serving you again!
Price of item very competitive,hope for a quick delivery.
Thank you for your 4-star review, Martin! We're thrilled to hear that you found our pricing competitive and the product you were looking for. We're always looking to improve. Do you have any suggestions on what we could do to earn that fifth star from you? Your feedback is invaluable to us.
Time will tell, but delivered to WA in good time and works on first test.
We're glad to hear your first test went well and that the delivery was speedy, especially to WA! Thanks for choosing us for your replacement remote. We aim to be your go-to for all such needs.
We're thrilled to hear you're happy with our service and delivery speed! Thanks for the 5-star review. Your satisfaction is our top priority!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the positive vibes, Achilles! We're glad you appreciated our timely delivery and updates. Curious to know, what could we do to make your experience a solid 5-star one next time? Your feedback is our stepping stone to excellence!