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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 745 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 11th among Electronics sites.
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Some difficulty in get the require information in the right place.
Thank you, Keith, for your 4-star review and for choosing us for your remote purchase. We apologize for any difficulty you experienced in getting the required information. We're continuously working to improve our customer experience and appreciate your feedback. Please feel free to reach out to us for any further assistance or information you might need.
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Thanks for the 5-star review, Na! We apologize for any confusion with the tracking numbers but are glad we could get it sorted out for you. Your feedback on our service is greatly appreciated. We're here for any further assistance you might need!
Only just ordered but so far the process was easy, Item received in good time.
Thanks for the 5-star review! We're pleased to hear that you found the ordering process easy and straightforward. We appreciate your decision to choose us for matching an item you already have. Looking forward to fulfilling your expectations!
Easy to order and delivery was very quick. I am very happy with service
Thank you, Jen, for the 5-star review! We're delighted to have met your expectations with our quick delivery and product availability. Your satisfaction is our top priority, and we look forward to serving you again!
I was good and came in a reasonable time frame.good service.
Thank you for your review, Deborah. We're glad to hear that our service met your expectations, and that the delivery was timely. We're curious about how we could elevate your experience to a 5-star one. Your feedback is important to us!
I purchased Laser DVD-HDO12 from Harvey Norman about two weeks ago. The remote would not work. I cleaned the lens and replaced the batteries to no avail. I then purchased a replacement remote from you however it would not operate the player. The player works ok manually so obviously the player is faulty. I would be grateful if you could replace the obviously faulty player.
Hi Norman, we're really sorry to hear about your experience with the Laser DVD-HDO12. We understand how frustrating it can be when a product doesn't work as expected, especially when you've tried troubleshooting it yourself. We take your feedback seriously and would like to investigate this further to find a solution. Please be assured, we're committed to providing quality products and service. Your satisfaction is important to us, and we're eager to make this right for you.
Ordered last Friday and received on Thursday. Very happy with the service! Will be testing out the product once charged.
Michelle, thanks a ton for the fantastic review and the five stars!
Excellent and speedy delivery could not ask for more
Thrilled to hear about the speedy delivery, William! We're always aiming for that fifth star – any tips on how we could make your next experience even better?
Excellent service quick delivery and exactly what I ordered I had no problems dealing with lazer
Thrilled to hear your experience was top-notch, Kim! Ensuring quick delivery and spot-on orders is our jam. Thanks for choosing us for your grandsons' Christmas gifts!
Very easy to navigate around site order arrived safely and company checked that I received it great customer service
Thanks, Alison, for the 5-star review! We're glad our site was easy to navigate and that we fit your budget. Looking forward to serving you again!
Lovely! Thankyou Although I didn't think the Ninja Turtle USB cable was top quality. It didn;t fit my items snuggly like other quality usb cables I own.
Thanks for the 'lovely' 5-star review, Paul! We're thrilled you're happy with your purchases. Looking forward to your next visit!
Highly satisfied. Good view so far. No issues used three times.
Thanks for the high praise, Deepak! We're delighted to hear about your satisfaction and smooth experience.
Very fast delivery & up to date with communication & extremely happy with the overall proficiency of the company.
Big thanks, Jay! Your feedback lights up our day! We're super happy to know our speedy delivery and communication hit the mark. Here's to more awesome experiences with you!
Delivered on time and was provided with continuous updates.
Thanks for the positive vibes, Achilles! We're glad you appreciated our timely delivery and updates. Curious to know, what could we do to make your experience a solid 5-star one next time? Your feedback is our stepping stone to excellence!
It was very easy and a Great product - the kids loved them!
Delighted to hear that the ordering process was a breeze and that the kids are loving the product, Clare! Your satisfaction is our top priority. Thanks for choosing us for your needs!
Helpful, fixed my address after a mistake I made. Quick delivery.
Thrilled we could help sort out the address hiccup and get your order to you swiftly! Thanks for choosing us directly.
Easy to use, quick delivery, good communication, all round great service
Delighted to hear our user-friendly website and awesome discounts hit the mark for you! Thanks for shopping with us.
Online order site quiet easy to navigate, system kept me informed about tracking and delivery
Delighted to know you found our site user-friendly, Peter! Enjoy the savings.
Prompt delivery great service good and correct product
Thrilled to hear your experience was spot-on, Joy! Thanks for choosing us and for the stellar review!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Donna, for your 5-star review! We're thrilled to hear about your positive experience with our website and the smooth process. Proud to be an Australian company offering the products you need. We appreciate your feedback and look forward to serving you again!