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LawnMowingOnline has a rating of 3.6 stars from 358 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnMowingOnline most frequently mention next day, great job, and several times. LawnMowingOnline ranks 2nd among Lawn Care sites.
LawnMowingOnline is easy to use and is great for people like me who don't need a long-term contract. We typically take care of our yard ourselves, but for times when we're busy, or on vacation, this is perfect. I highly recommend.
Tried using this site. Job remained pending for 48 hours... Once we tried to cancel they would only refund a "portion" of our money. Impossible to reach the company. They don't respond to emails. There's no phone number. Complete rip off... Use someone local and do your own research. Don't use these bogus websites.
LawnMowingOnline is easy to use and is great for people like me who don't need a long-term contract. We typically take care of our yard ourselves, but for times when we're busy, or on vacation, this is perfect. I highly recommend.
It's a great concept, and it works! We have a fairly large size lawn and traditional contractors would easily charge twice as much (all for the wrong reasons... travel time, gas, peak period etc). Free market efficiencies at their best.
I'm a lady that's still learning about home improvement and repairs, so figured I'd hire an expert instead of figuring it out on my own. Used Lawn Mowing Online service, found a contractor and everything went as advertised. Would use again!
I placed an order and today I came home from work and magically my yard had been mowed! They did a fantastic job too!
I think those leaving bad reviews here are simply expecting too much for their money. Keep it simple, don't be afraid to tip online and PROFIT!
Tried using this site. Job remained pending for 48 hours... Once we tried to cancel they would only refund a "portion" of our money. Impossible to reach the company. They don't respond to emails. There's no phone number. Complete rip off... Use someone local and do your own research. Don't use these bogus websites.
Great experience! Very easy to book, excellent price point, and high quality service. The contractor that came out did a wonderful job. Super thorough. Our yard looks great. I tipped $10, but he deserved more! Will definitely use again and will recommend to friends.
Have used Lawn mowing on line consistently over the past two summers as my husband and I have unpredictable work schedules and need to make sure this regular chore gets done. Service is always fast and reliable.
Great site, I've always been very happy with the service I received. I used them all last summer and plan to do so again this year. I like the flexibility of scheduling; my grass might need cutting but if I don't have the funds right now, I can put it off till I do. I hope they stay in business a long time!
Amazing company, super affordable and professional. There's nothing better than being able to sit back and relax, and still have a perfect lawn at the end of the day. I highly recommend their services to everyone, they are worth every penny.
Very impressive! The guy who mowed our lawn did a better job than any other service we've paid for, and you can't beat $19. The best part was how quickly the contractor came. We booked the night before, and our yard was done by the next afternoon. I don't think we'll find a better value elsewhere, so we're definitely going to use this service again.
We needed our lawn taken care of because we were having a party that weekend and I got the best deal there was around! After ordering from LawnMowingOnline a worker actually showed up on our scheduled time, he was very respectful and he did such a great job that I had to personally tip him for a being so hardworking. I definitely would be using them again!
Impeccable service! I would definitely advocate this company to friends and family. They were professional, agile, and thorough. I was able to have someone out the day after booking an appointment. I'd give them 10 stars, if it was allowed!
I’ve used this service a few times now, and it’s just really a convenient and easy way to have a simple job done. The online ordering, low price, and constant updates on my service are great. The contractors are always very professional, and perhaps the best part is that they don’t require a contract or minimum amount of visits. I highly recommend them.
This was a wonderful and convenient service! The site calculated my lot size by entering my address- yay, no math!
Contractor came the next day and took before and after pictures that were available to me online when he was finished. Since pictures are taken, I feel confident that if I ever have an issue with a contractor it can be reviewed and resolved. So far, no issues!
I loved this site/service and will use again.
Did an awful job... uneven, mess everywhere, no blowing at all. Didn't do anything I specified in their check boxes (I paid an extra $15 with tip for extras). I guess you get what you paid for. A $19 cut looks like someone just ran over the yard in about 10 minutes.
Three negative reviews within 1 week, all new reviewers. Fake review
The contractor came and mowed my lawn, taming the jungle and discovering a couple of hidden surprises I was unaware of. All I can say is thank you so much. The yard looked great and I was able to remove the obstacles.
I love being able to call when I need the yard mowed instead of having someone show up every week or two despite drought conditions. Though so far this year it hasn't stopped raining enough to have the yard mowed regularly. Feast or famine as the saying goes. Which brings me to the fact that no mowing is done if it has rained recently. Brilliant! Why? Because last year someone from a weekly service rutted my yard by mowing right after a heavy rain. Common sense is so appreciated.
I can't believe I didn't know about this service before. I booked my lawn mowing service and didn't have to worry about a thing. I was out doing errands, and when I got home, he had already been there and left. We will definitely be using them again. You can't beat the price - even neighborhood kids want more than they charge!
I have successfully used this service and would consider it again. However, I am dubious of all these reviews because they use the same language "contractor" which says to me that they are trying very hard to be sure that we know that this company is in the scheduling business and that they are not responsible for the quality or results. Secondly, they keep mentioning a tip in a specific dollar amount. Hardly subtle.
You said you have successfully used this service and would consider it again, so why do you think positive reviews are "dubious"? The positive reviews are all real, but some of the negative reviews are fake, left by contractors that were removed for taking orders but not finishing them.
My yard looks like it was done professionally. He took his time to ensure a job well done and was rewarded with an additional tip online after completing the work. I love that I order pick the date and can do it all online and pay through Paypal will definitely use this company again.
Okay so, a friend of mine recommended this service and I was ecstatic. I placed my order this Wednesday for the following day (yesterday) and the job was accepted. Well yesterday came and went with no lawn mowed or response from the contractor. I messaged them again this afternoon and was told he will be there within the hour (around 4pm). He showed up at 6:30 and when he disappeared I looked out to see he missed several areas that still needed weed eating, the grass was left uneven in areas & there is still grass all over my sidewalk and porch! I also sent a message to support this morning letting them know the situation. I just received a message from them saying "work it out with the contractor, looks like they have been sending you messages today". I don't know about you, but I found this to be callous and felt like they don't want to be bothered. What type of business does this?
Work it out with the contractor. That means exactly what it says. If you bothered to wait a few minutes before running all over the internet complaining you would have seen the contractor already replied: I'm sorry for that when he gets in I'll. Make sure he's back there in the morning to correct the problem. Don't worry we'll fix it.
Posted By: sherry [2015-09-18 08:43:38]
I was really disappointed in this service as the HOME PAGE indicates next day service. I needed to have my lawn mowed the next day as this house was for sale and there were several showing scheduled at the last minute. I never received an acceptance of my order so my lawn was not mowed. I cancelled the order and was still charged $15.
It doesn't make sense that you can claim to mow "next day" but then penalize me for cancelling within 48 hours because no one accepted the job when I needed the yard mowed the next day.
I was extremely disappointed and would not use (nor recommend) this service.
24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for?
A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel.
To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.
The premise of this site is really good. Perhaps my area doesn't have enough contractors but my job was never picked up by a contractor. The most frustrating part is that they deduct the payment when you place the job and it takes "5-7" days to get a refund.
I like the idea of lawnmowingonline, but 20$ for a teeny tiny lawn seems kinda much. Or at least it should be absolutely perfect, but it ain't all the time. But it is very convenient when I'm feeling extra lazy
If I could give them a zero I would. These guys ban you from their site if you have a complaint about their contractors. They will even keep your money if a contractor refuses service. They arrive with tape a measure and look for strands of grass longer then 3 inches so they can demand more money for the job. They believe the customer is always wrong and if our service sucks deal with it shut up and take it or F-off is their modo.
Can't wait for the day to see their website is off because they have lost all their customers.
Stay away from these guys far far away. The complaints say it all and any positive feedback is obviously fake.
Customer's right, we don't tolerate customers that abuse the contractors. If you have grass over 24 inches and lie to the contractors and tell them it's 3 inches of grass then don't order from LawnMowingOnline because we don't want you as a customer. Just like we need honest contractors we also need honest customers that won't abuse our service. Every review on here is 100% real just like the thousands of reviews on our website, we don't need to make up fake reviews when we're mowing thousands of lawns a week.
This company started off great for me. Low price and good job but over time it got worse. They started showing up really late or not at all. The last time I paid for them to come out the contractor didn't even cut all the grass and when I notified them of the issue I got no help whatsoever. So as long as the contractor does a good job and comes out when he's supposed to otherwise you basically are screwed out of the money you paid. I will be filing a complaint for such lousy service and will not be using them again!
Sorry the contractor did not arrive in time. He says he was 4 minutes away when this negative review was posted and he has contacted you personally to try and work out a solution. Order has been cancelled and refunded. As for previous problems there was no message to support. If there is a problem with a order first contact the contractor and if they refuse to fix the problem or do not respond then contact support so the order can be reposted and the original contractor is permanently removed from the website.
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Order $19 Lawn Mowing Services Online in Atlanta, Austin, Baltimore, Birmingham, Charlotte, Cincinnati, Cleveland, Columbia SC, Chicago, Columbus, Dallas, Denver, Houston, Los Angeles, Louisville, Memphis, Miami, Nashville, New York, Oklahoma City, Phi...
Customer charged early cancellation fee. Fee is in 3 locations: TOS that all customers must agree to before ordering, the FAQs, and on the cancellation page
http://www.lawnmowingonline.com/faqs.php#Q44
24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for?
A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel.
To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.