LeafFilter Gutter Protection

Starts from day one when the salesperson tells you how great they are and promises everything then you have an installer that cancels every appointment and you lose work wages with late night calls cancelling at last minute. Managers do nothing as well just try rescheduling to another day they don't come. Job# ANA*******

Hired leaf filter for gutter covers. Horrible job. They did NOT do 1 thing they said they'd do. Violently jammed cover under overhanging shingle and bent shingle over 90 degrees causing damage. Shingles covered 2 1/4 inches of cover, blocking half the gutter. Customer service rep comes out and says they need to cut shingles back. Something the salesman stressed they would never do. He walked of the job with no viable solution. Filed complaint with MN Attorney Generals office which leaf filter totally disregarded. Filed complaint with BBB. Will see if it gets a response. Next is a law suit.

Buyer beware! They will happily sell you their expensive leaf filtration system. They will tell you how fantastic it works. They will tell you it has a great warranty. The big kick in your pants comes when their "great product " FAILS to work and develops a significant problem. They will charge YOU a $95 service fee or trip charge to come repair their failed product. Even after they left us waiting ALL DAY for their repair tech who never showed, they still wouldn't waive the trip charge for their rescheduled repair. I'm feeling very frustrated over all this. Do yourself a favor and find a reputable company that stands behind their work. Looking forward to seeing them at one of our local fall festivals. Might just pack a cooler and sit in a folding chair warning potential customers about their terrible service.

As a former Windsor office leaf filter installer I can tell you that the salesman will include a larger footage estimate by 20 to 30 feet often (salesman leif ingalls), the installers do not clean the gutters well, do not seal the gutters well, do not clear the down spouts ever & will damage your roof by their inexperienced walking on the shingles hot also tearing your roof up with the filters. If you had to have a service call for your faulty installation you will get a technician named eddy who doesn't know how to use half of the tools that he has got. This product is expensive and you'll get this service 9/10 times for around $7000 dollars. Its a poor office where not a single person there knows how to work with gutters & gutters are as simple as it gets.

Just over 12 months ago I had the leaf filter gutter guards installed on the front and rear porches of my home as pine needles blowing off trees and onto roof would constant plug the gutters. Ads on TV and displays caught my attention, especially the TV ads "Never climb a ladder again". Leaf filter guards were installed. Yesterday the first heavy rain of the year washed pine needles onto the leaf filter covers, where they are stuck and the water ran over the needles and off the front of the gutters. The service department of Leaf Filter doesn't have to be as charming as sales. They know they have you screwed and can't do a thing about it. Told me they would come out, but if it would be a $95 charge because they only guarantee that stuff won't clog the inside of the gutters. Wait a minute; the ads and sales people conveniently leave this statement out, so technically they can get away with it. Don't be fooled by their sales pitch like I was, Spread the word what a scam they really are.

This company is a joke. They arrived to put gutters on I was inside thought they knew what they were doing. Go out they are putting white gutters on. Totally wrong color. I live in a H0A development do you see any white gutters? Contacted them they did come back with the color I ordered. So now I have no gutter covers on a whole section in the front of house. Noticed it when the gutter was over flowing and we looked and pine needles all in it. They are saying they can do nothing. Asked for a bill I signed but so far after 6 calls none has been presented. Looking closer one of the gutters has a slit on the end. This company is a joke. See you in small claims court since I found my paper that says filters on the gutters.

The leaf filter's quality of product explains why warranty is worthless. I've had my filters for 8 months before hail damaged them. They sent service rep and was told warranty doesn't cover and wants to charge me the entire price I purchased them for 8 months ago plus additional $700 to replace! This company has the worst customer service for a subpar product. Warranty is worthless. And I can't get a superior like the owner of company to talk to me. Local Mgr says he's the authority and can't help me. Says pay the price or don't get them replaced. So I'm stuck with some filters that lasted 8 mos! $4800 down the drain!

I made the mistake of giving my cell number to the representative at the state fair and they haven't stopped calling and texting since. They will not take no for an answer. Very pushy! I was thinking about this company at some point but I guarantee I won't now

I like the product and they boast about there install how clean and efficient it will be. Well reality is that the install was a slob and everything in the gutter was tossed all over the ground, old metal bracket tossed all over the place and screws left behind on the ground. Not to mention the stuff out of the gutter he threw onto my windows. Now i have to spend my time cleaning up there mess. Called customer service and left a message and what a shocker, no return call. I will definitely not recommend them to any of my neighbors or friends. Its a shame when even customer service leaves a bad taste along with the installers.

They are prone to clogging with leaf and shingle grit debris. Then when clogged the rain water runs over. We explained it to LeafFilter and they sent someone out to check. Cleaned off the debris. $95. After we had them installed less than two years ago. The shingle grit was part of what was clogging and forcing the rain water to pour over. That would not have been an issue with regular rain gutters. The overflow ended up in our basement. Lots of water pouring over the gutter.

The "sell" and installation might be an enjoyable, but Leaf filter has put the burden on me for any issue moving forward. Not only have they limited their responses, but they have duplicated "automated" emails to me within the same correspondence. Basically told me I'm SOL and buy a roof brush, hop on a ladder (for a 2 story house), or pay a service charge for them to come clean out their product. I would not recommend this product/customer service for the pretty penny we paid. It's unfortunate as I think the product has yet to prove it's worth. Water is overflowing on a portion of my gutter on two separate occasions, same spot, but 6 months apart. Leaf Filter's response was the burden is on me to clean it out. So clean out a patented product that's not doing what it was designed to do? It's clogged and not even brining the gutter's functions into play. By the way, I've only had this for maybe 1 year.

Salesman named Justin strong armed my wife with pushy sales tactics. When my wife told him she'd have to talk with me he had her sign paperwork as he told her it was he did an estimate and provided a quote. I got home and read the paperwork and found out it was an actual contract for installation of $3500. I had my wife called Justin immediately and cancel which he said fine. The very next day while we were at work Justin had the installers come to our home. They left an incredible mess with metal pieces all over our yards available for our dogs to get at. I called with a less than nice message informing him to come remove the crap off our house because we weren't paying for anything under such shady sales tactics. I received a certified letter from a Trina Williams stating since we didn't cancel the order we'd have to pay $3500. I informed this woman we did cancel with the salesman and not only did he say fine. He still sent the installers out the very next day. This is the absolute worst company I've ever dealt with. I've even called their 800 number three times and after speaking with three different people saying it would be dealt with, we're still getting harassed by this company!

Their tag line says never clean gutters again! Correct, but after a year, you pay for the service, not included in their overpriced system after a year!
BUYER BEWARE! Deceptive advertising and high pressure sales, pay someone to do it and be far ahead!

Extremely unhappy. One year in and one popped off. Called for service and made an appointment. A guy showed up two days early when no one was home and said everything was fine. I called and told them it was not fine and that I wanted to keep the same appointment. Sat here all day and no one showed up. Customer service personnel argued with me on the phone. For what the product costs the customer service should be much better.

I spent over $5,000 installing leaf filter on my house and garage. They continue to clog, not the gutter, but the leaf filter itself fills with pine needles and of course they do not work.
I have called and they came out to clean them once, now they say I have to pay for the service. I have asked for a refund since the way it was sold to me was I would never have a clog again, and never have to clean them again, which is not true.

We want 6 inch gutters handle a large roof on our main house and our separate garage company was quick and efficient and the quality of the product is fantastic

We are happy with this product BUT the loan was given to Wells Fargo Bank, N. A. and it has been a nightmare ever since. WFBank has horrible CS representatives! They have called and tormented my 91 year old mother about being late on a payment. She was placed into a Nursing Home and we lost the payment sheet. She was called on a Sunday morning and ridiculed about the late payment and has been charged $83 more dollars. This company, Wells Fargo Bank, N. A. is a loan (shark) company that cares for nobody and real-life situations. Please be sure your loan will not be given to this loan company... BEWARE!

As we actually never had them installed, the sales person - Paul Shaw - and the customer service management is one of the worst I have ever experienced. Mr Shaw sold me 87 yr dad a $13,000 gutter system and when I called to cancel the contract one hour after my dad signed and asked for his deposit back, I got the run around for almost a month. Mr Shaw is rude and dishonest and management wouldn't even give the courtesy to return a call when I was clearly told a call would be returned in 24 hours. 10 days after my 1st call, we finally received our check. We had a company go to my dad to inspect his gutters and they just needed a cleaning - not replacement. When this was told to Mr Shaw he told me he told my dad that and my dad insisted on a $13,000 gutter system. I can not vouch for the quality of their product but I would be very careful with this company

I had them install the gutters on my house and carport and on my carport it don't seem like it's installed right how was I post to know 2 years later I see it's over flowing and they want a 95 dollar payment to come out and fix it when it's prolly been like that the whole time the front and end is full of water and the middle is over flowing Update now they are saying they want me to call like I haven't already duh...I'm not paying for u to come out to fix a problem u created the gutters are not clogged and have screws missing at the ends not the middle we the dame thing is sagging wow good job hassle me sum more thanks...

They advertise themselves as gutter CLEANERS. When you call them to schedule a cleaning, they switch their pitch to try to sell you their inferior overpriced product. They don't stop calling. You cannot block their calls because they use a different number each time they call! Terrible Company.

We got this on our home and after less than a year the mesh they install came out in a window storm, they came a fixed it once and then when it happened a second time they refused to unless we paid over $100 in a service charge! After getting the service charge knocked down to $50+ the tech came out and told us we could have fixed it ourselves!

I will never recommend this product to ANYONE and regret our purchase in the first place as it cost us over $2,500 - For it to fall apart on multiple occasions - In less then 2 years!

They come out to give an estimate. High estimate over 11,000. When I asked about promotional email discount he ignored me. After the 3rd time he asked to see the email. Quote went to 8000.00 Quote good only until he left. The guy WOULD NOT LEAVE he then called his boss to bully us. UNBELIEVABLE! It took another 20 mins. To get rid of him. I had to start carrying his stuff out. His boss on the phone was extremely unprofessional. In the driveway the quote went to 5000.00 after bullying my husband and myself Do not have them in your house unless you are 100% sure you are buying THAT day. The longer they stay the lower the quote but after talking to Scott and hearing HIS BOSS I would never give them a penny!

The company doesn't back what the website says the gutters will and will not do. The company service sucks too. They are suppose to fix the gutters for life if there is problems and so far they have come out several times to fix the same problem because they can't get it right. In the meantime the fatia is being destroyed by water damage. The employees make commitments and never follow through as well.