• LeatherUp

LeatherUp

Write a Review

Overview

LeatherUp has a rating of 3.4 stars from 29,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherUp most frequently mention great price, good quality, and customer service. LeatherUp ranks 1st among Leather sites.

  • Service
    167
  • Value
    286
  • Shipping
    284
  • Quality
    946
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4

Instant Feedback

35,864 reviews

27
See all photos
How would you rate LeatherUp?
Top Positive Review

“New to me”

Annette T.
1/10/21

Excellent. Customer service was so very helpful. Forgot to add in code for discount and they took care of it immediately. Can't say how much that means in this day and age when customer's needs seem to be looked over. Will definitely buy from then again.

Top Critical Review

“Double charged”

Donnie S.
3/12/24

We were double charged for a vest return. Mark from customer service, who also handled the return, refused to assist other than to say it wasn't their fault. Mark refused to provide any contact info for his supervisor & even answered our complaint email we sent over the whole transaction. We've been customers of leatherup for years & have never been treated this poorly. We will NEVER order from them again!

Reviews (29,920)

Rating

Timeframe

Other

Reviews that mention popular keywords

leather jacket (747) customer service (1162) quality leather (514) size chart (842) return label (50)
Thumbnail of user donnies98
Nebraska
2 reviews
0 helpful votes
  • Send Message
March 12th, 2024

We were double charged for a vest return. Mark from customer service, who also handled the return, refused to assist other than to say it wasn't their fault. Mark refused to provide any contact info for his supervisor & even answered our complaint email we sent over the whole transaction. We've been customers of leatherup for years & have never been treated this poorly. We will NEVER order from them again!

Thumbnail of user kimberlyb2865
California
1 review
0 helpful votes
  • Send Message
February 19th, 2024

After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...

Tip for consumers:
Horrible company and products

Products used:
"Leather" wallet, made of cheap synthetic materials

Service
Returns
Quality
Thumbnail of user toddg569
New Hampshire
1 review
0 helpful votes
  • Send Message
December 19th, 2023

Bought boots for wife and I. My wife's boots were too tight. Tried to send them back for a refund but no one will answer the phone, email, tic tok, facebook or instagram.

Update, they finally got back to me and I returned the boots and they gave me a full refund. Looks like customer service is just slow to respond.

Tip for consumers:
Customer service could be more attentive to customers.

Products used:
boots

Thumbnail of user sherriw103
Illinois
2 reviews
0 helpful votes
  • Send Message
January 27th, 2022
Verified purchase
• Updated review

Love my new jacket. Always have had good experiences with this company. Have not had to contact customer service for anything but that's because they are on top of things. Highly recommend, have ordered several items over the past few years.

Reason I chose this business:

Have shopped here before

Quality
Great, quick delivery
December 8th, 2020
Verified site experience
• Previous review

Great, quick delivery. Very happy with quality items I have ordered in the past and will continue to shop here.

Reason I chose this business:

My husband and I have ordered from you in the past

Thumbnail of user debram1098
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
November 8th, 2021
Verified purchase

Excellent. Everything I've bought so far has been timely, in good condition. Returns, if needed, are quick and easy. I can't comment on the quality of this product for it is a Christmas present for my husband.

Reason I chose this product:

Christmas present for my husband. Will I be able to return if at Christmas wrong size or doesn't like?

Quality
Thumbnail of user johna1557
Deborah K.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Not impressed with graphics. Part of black stripe rubbed off on first storage in saddlebags. Doesn't appear to be any coating over graphics. AF crest on back is unrecognizable. Serviceable half-helmet, but expected better even at the price.

Thumbnail of user michaelh1540
Sarah U.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Made this purchase for my 13 y/o. She absolutely loves it and the drop down visor is a plus!!! Now she wants to go out riding all the time, thanks. LOL. But seriously, you guys and gals at Leather Up are great. Package came in quick. Thanks

Mike H. from Dale City, Va

Thumbnail of user tammiem38
Steve F.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

A great helmet... Perfect fit for female. Thought the rough windy ride was from not putting windshield on my 2009 Harley Sportster 883 but this helmet sits low enough that even highway driving was comfortable and didn't kill my neck. Love it!

Thumbnail of user rayw146
Joseph O.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Wow! I had read the reviews but, Wow! The set is BIG! Love it! Great Quality & Value! Can't wait for warmer weather so can use on road trips. Already making plans. Will have plenty of room for cargo with these puppies! Thanks!

Thumbnail of user rogerp147
Scott W.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Jacket is great!! Some thought leather was too light and zipper was too small, but I found neither to be the case. Will order again from LeatherUp. Reviews are right though about ordering size larger.

Thumbnail of user edwardg182
Charles T.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

You will get a beautiful helmet, that fit's perfect, looks great!. As presented in every way. I have only worn it out once so far due to weather, but received several positive comments about it. Two different guys pulled up beside me at traffic lights and asked me where I bought it. Home run on this one Leatherup!!

Thumbnail of user joem899
Jay K.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Excellent buy. Perfect fit and looks awesome. First time customer but not last. I will buy from this company again. Delivery was great. I thank all employees involved in my order. Merry Christmas ,or which ever holiday you celebrate, and a Happy New Year.

Thumbnail of user sebastians67
George J.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Can not beat the price!! These goggle will easily go for $39 in your local bike shop. They fit great and let in just enough air to prevent fogging if you have them secured correctly, which takes a little adjusting.

Thumbnail of user johnp1839
Stephen L.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

These shoes re very comfortable to wear and walk in. There is an unusual lacing system that makes tightening the laces labor intensive. Once you have them tied, they are comfortable. For riding be aware the toe is soft, thereby making toe shifting uncomfortable on a motorcycle. If you have a heel shifter, this problem goes away. They're okay, but not my first choice.

Thumbnail of user jamesb2022
Linda J.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

This pant bungee is well built and works perfectly. The clamps are strong. I really like its looks. Leatherup sent

order within about 3 days...I ordered on a Friday over Labor Day(on a Monday) and received them on Tuesday--

Awesome. Thanks.

Thumbnail of user careys36
William Z.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Product was totally "perfect" ! Fit very well and installed in less than 45 minutes.

Service and delivery were super-could not ask for better.

Will purchase from Leather Up as often as I can.

Carey D. - West Bend WI

Thumbnail of user raym239
Christine N.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Well made, stitching all looks good, zipper works without jamming (like you often find on cheap stuff) and it fits just fine. Removable collar is a nice touch. Looks good too. Frankly, I expected less. I would recommend this to friends.

Thumbnail of user stephens589
Nancy Z.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Nice jacket. Well worth the cost. I've purchased several to have my company logo put on it. My employees think they are great. Thanks for your quick service and quality products.

Doug S.

Conway Springs, KS

Thumbnail of user jamess2081
Dan F.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Helmet arrived today (on a Saturday, no less)... great helmet even though it does give a bit of that dreaded mushroom look, but with DOT requirements being what they are, this is as good as it gets. Great fit, excellent price... beats the other helmet I had "hands down".

Thanks, Leatherup. I'll be making further purchases soon. Every purchase I've made has been an excellent value and I have recommended your site HIGHLY to my friends and family.

Thumbnail of user davidc2061
Deborah C.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

I must say the hamlet looks amazing and is very

Comfortable. The parcel arrived really quick!

I'm sure to get a lot of heads turning!!

You should purchase one as well!!

Great Job Leatherup:)

Easy Riding!!!

Thumbnail of user kevinb826
Susan H.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Bought this for my Honda Shadow Aero 750 w/windshield. saddle bags, padded back rest, luggage rack and engine guard w/highway pegs. Got the XL and it fits great. Very water replant. As all things that I have purchased from LeatherUp, great stuff.

Thumbnail of user brads353
Paul S.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Like most other reviews I have to say this bag is much larger than it looks. Wow, what a value. It has plenty of storage space, love the side and front pockets and really looks good on the bike too, matches our bags and seat perfectly. Thank you Leatherup for another quality product.

Thumbnail of user jayw185
Paul A.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Great bags. Pretty easy to mount, once you get them sized. Very big. Between the 2 bags, I could fit a case of beer- in bottles- and still have room. Don't drink and drive, kids. That was just an example..

Thumbnail of user jays521
Betty I.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Like all 'waterproof' gear, there are limits. These high-quality gloves kept my digits dry for over 2 hours in an absolute downpour. Unfortunately, having already been subjected to so much rain, they were nearly saturated, so by the time I had to head home (7 hours later), they failed to keep me dry. After drying out for 2 days, they're back to normal.

Despite not helping on my return trip, these are still the best rain proof gloves I've ever tried. I'm planning on treating them with Nikwax this weekend to see if they might hold the H2O at bay a little longer next time.

Thumbnail of user kevinh603
James Q.
Argentina
1 review
0 helpful votes
  • Send Message
October 10th, 2019
Verified purchase

Excellent boot!!!! Fits perfectly right out of the box, with no break in time to feel comfortable. Description is spot on. Can't really say enough about this boot. Only site where I purchase my boots from, and size is always perfect for me.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

Company Representative

Thumbnail of user tims157
Tim S.

How do I know I can trust these reviews about LeatherUp?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LeatherUp?