LegalShield

I cannot say enough good things about legal shield and my representative Martha Everett. I have used this for everything from landlord issues, car accident, putting together an LLC to even writing our will! The service is exceptional and it is amazing to have so much legal advice within one phone call! I even have the credit protection service too! Invaluable! I would highly recommend this service!

I have called my lawfirm many times over the last 14 years. I'm so grateful that they sent a lawyer to court for me in another state when I was frivolously sued. It didn't cost me a cent.

I also got my Will prepared several times over the years at no cost other than my membership. I have saved on average $1500 per year by having LegalShield. It feels good to have a place to call whenever I have questions or issues. I love knowing my children also have 24/7 protection in emergencies.

Feldman Kramer & Monaco, Legal Shield law firn provider in New York, could not write a simple demand letter to obtain my mother's medical records. They wasted 3 weeks of my time before referring me to an elder care lawyer that does estate planning for a fee. You would have thought that I requested a constitutional amendment. The process was completely riduculous. On a separate matter, I needed a Civil Court attorney. Feldman referred me to an attorney that handles traffic tickets! I was so angry. The attorney's website says traffic tickets all over so there was no excuse for Feldman to make this referral. Legal Shield offers NO advocacy service. They will leave you hanging with your legal issues. Complaints to Legal Shield fall on deaf ears so do not waste your time. It is a shame that they are not monitored by any legal standard. I guess I should just take my complaint to the Bar Association. Perhaps, an ethics committee would help them understand their obligations.

The service that the law firm provides has been consistently outstanding! I have utilized the service for over 15 years. They are knowledgeable, professional and kind. They have saved me a ton of money. They get results! They have earned my membership for a lifetime. I highly recommend it!

I was really in need of assistance. I submitted 2 claims, one of which I was told, sorry, we can't help, and the other went on for months, it was a lot of back and forth. When contact was finally made to the defendant and they wanted to set up an appointment to have their lawyer meet with me and the Lawyer from Legal Sheild, it was directed from Legal Sheild to have them contact me directly to work it out...Huhh!? The reason I needed help was due to lack of participation and now it fell back on me and the defendant went ghost right after that, now I was back at square one, currently in a small claims battle - Very Disappointed, membership ended.

Legal Shield is a good concept for those needing ongoing or specific legal counseling as needed. However, the issue as of lately is the mediocre service quality of the attorneys currently staffed. I currently have legal shield and post covid, it seems as of the quality of attorneys working for the Durham, North Carolina office (Merritt Webb) are less than desirable. The attorneys are rude, condescending and rough around the edges. I would go as far to say they are this way due to their lack of competency.

Once I can find a better option, I will be canceling my membership

Do not pay them a dime. Literally connects you with what has to be the worse attorneys in California. Would a quality attorney really be partnered with legal shield. I paid for a membership to get help on a specific situation and going on 2 weeks I haven't got the help and customer service makes you file a complaint only to have the attorney reach out and give you the same answer. The attorney that was assigned to me sent me documents for the wrong county and then told me to cross it out and fill in the correct county and couldn't assure me that the court would accept it, then stated that if they didn't accept I would have to type the document out myself…so what did I pay for a membership to speak with an attorney for?! You're better off handling the matter on your own, well at least in my case

Legalshield is a untrusted company who will tell you they have all the right resources to help you through your current situations. Unfortunatley it's untrue. They will say anything for you to sign up and then once your committed, they can't help you with your situation. I can successfully say that I have had multiple people tell me the same issues.

They spend more time trying to appear legitimate than they do actually provide a real and useful service. They've been totally useless with every person I know who has used them. The attorney who got after review of a contract told us, "We'd probably be ok"...and then when we questioned them further they admitted they had NEVER READ THE LEGAL DOCUMENT. After 2 weeks they got back to us with the exact opposite answer they had given the first time. They gave legal advice on a contract without reading it. And I promise you they will spend more effort to quash any negative review than they will to fix that horrifying behavior. They BBB rating is a joke and a carefully maintained lie.

Don't sign up with these clowns.
Terrible service and even worse referrals to incompetent law firms.

The lawyer treat you like your bothering them and they really don't put a good effort on helping you. They also don't call you back when they schedule too.

This business is trash. I've had more then one horrible experience, which span over 20 yrs. I will never return again. I had two serious issues and I had to hire an outside attorney to repair the issue. Legal Shield did nothing. I called the emergency line multiple times and was promised a call back, which never happened. Everything that was promised in an email wasn't completed or even attempted. They do not listen to you. They ignore your cries for help, I mean literally ignore you. After a month of headaches, the associate pretended like they were upset and would promise to repair it. So I trusted them, but nothing was done. I spent hours and weeks, three to be exact, on the phone, sending emails,etc,. But nothing was resolved. It was like a circle of continuous drama. Call this person, fax this, email that, oh they can't help you. Okay, do it again. It was crazy. What made matters worse was that I began to notice that the associate wasn't for me, but was just dragging me along. I felt used. They just care about the monthly residuals. I'm sure when I'm done, I'll get that lame apology. I've heard tons of apologies, but nothing ever changes. So save it. And I'm disappointed.

The trailer park is being shut down and we're being evicted even though we own our home. We called LegalShield and signed up thinking they would answer some of our questions about eviction and time and where to go from here we waited 3 days before someone got back to us they just referred us to somebody else who told us to submit documents and when we submitted documents it was another week after that before we had to reach out to the attorney and ask when they were going to call us about our case. They finally called later that day and gave us no information that the internet couldn't already give us and then I got this email..."As discussed, our firm's hourly rates range from $225/hr to $281.25/hr, which are our regular rates of $300/hr to $375/hr reduced by 25%. If you would like us to review the documents that you have provided to us and provide you an opinion, we would request a $843.75 retainer to bill against. If you would like us to be on retainer to provide you advice as you navigate your issue, we would request a $2,500 retainer to bill against. If you would like to retain us to file a lawsuit, we would request a $5,000 retainer to bill against."
We already have to buy land to move our modular double wide home out to. We don't have that kind of money to be paying for a lawyer who's not really even trying in the first place he wanted money up front before he would even look at our paperwork that we've already sent. They are a scam service who was praying on the poor and scared who don't know where else to turn to. I don't know who's more of a scam LegalShield or the attorney themselves

They do take the time to review all information in a case. I was told my attorney Aron Mefford that my legal shield subscription fee didn't cover him actually having to review the details of my case.

I was driving out-of-state and drove in front of a high school the moment school got out. At that moment, the speed limit changed and a cop was sitting there, waiting to catch someone. The officer ticketed me on the spot. I took a picture of the ticket and sent it to the LegalShield firm. I was in shock when a fantastic attorney showed up to appear for me in traffic court. I walked out without any points on my record, and everyone was staring at me (assuming I was very wealthy) because I had an attorney, in a 3-piece suit, appearing for me over a measly ticket.

Second time, I was driving on an unfamiliar highway when the speed limit changed three times within a matter of blocks. I was ticketed. Same scenario: I snapped a picture of the ticket and sent it to the law firm. They had an attorney appear for me the day of traffic court and the judge dismissed the ticket, without any points on my record.

I know enough about insurance to realize the thousands of dollars I saved without two tickets on my record. I didn't pay one extra dollar for these services, above my monthly membership fee. Very satisfied and relieved to have this service; I won't have to worry about insurance premiums when my son starts driving because kids are covered on the plan. One less (Huge) stress in life.

I had a court date so I signed up for Legalshield. I was unable to use the service because the event happened before I signed up. They referred me to another attorney who went to court and got my driving record cleared up. I was a happy customer and was glad I had signed up.
Now I am having a tenant/landlord problem. They have sided with the landlord and have given me no legal advice. This landlord has threatened me and their advice is to be a sitting duck and wait to see what she does next. I'm locked in for a year but after that I will have to think long and hard before I continue to pay for bad advise.

Update 6/9/22
This is even worse than I first reported. As you can see they have responded saying that they don't want me to go through a legal situation alone. Well, that is exactly what they have left me to do. I received no legal advice from Valerie Dance. The only thing she told me is to wait and see what my landlord does next. Really! They also say that I can call Legal Sheild Member Services to speak to someone. Well, I just called and got no one to answer the phone. All I got was a recording telling me to use the app. Do not waste your money on these SCAMMERS.

These jokers were terrible to work with.
They referred a lawyer that scammed us and stole our money.
They didn't get our money back or help us get our money back.
TOTAL WASTE OF MONEY! AVOID THEM LIKE THE PLAGUE!

This has to be the worst company I've ever worked with. They literally ruined my case and about got me charged with contempt of court because they failed to provide what they said they would provide.

Not customer oriented, absolutely unprofessional writing (lack of written persuasive communication skills and creativity), lack of interpersonal skills.

I have Legal-shield for over a decade and although I had some issues with them in the past, overall, I was happy with their service. I had spoken with great lawyers in the past and I appreciate their service and dedication. I always recommended legal-shield to others; however, I need to put a stop on this. I hardly write a review, however, I feel the need to do so now because my recent contact with legal-shield assigned law firm was a big disappointment. For the sake of legal-shield and its customers, I should write this review. All I wanted was to ask a simple question regarding a hospital overcharging bill. The case was assigned to an attorney to call me. This attorney was playing a game of phone tag for three days and I simply could not reach her because she was not available. The attorney was leaving me a voice mail without first calling my phone and this is totally unacceptable. After three days, I called the customer service and the manager in customer service. The customer service/manager could not understand or did not want to understand the explanation of not reaching the attorney and did not want to believe what has happened. The best they could do was to give me one month of subscription. The time that I had spent to go through all of this nonsense had cost me more than dollar value.
The case has been deescalated for someone from HQ to call me and answer my concerns regarding my case. At this time, I have lost all my faith and confidence with legal-shield.

Waste time and money and do not recommend. Attorneys after 2 months when talking oppose party support the other party. Zero star for these attorneys

I requested my subscription canceled. They shut off my account benefits but continue to take my money. Not sure this is legal

Name - Venkatesh Kaliappan
I have used Legalshield many different issues and they solved all my problems. I am extremely satisfied with their service. I saved several thousand dollars in one attorney letter. Also they recommand attorneys and they are always available to resolve my issue. I have so much peach of mind with this company. I love Legalshield. They recommend below attorney and they always response to my case inquires ontime. The below attorney resolved several of my cases.

MATTLEMAN, WEINROTH & MILLER
*******241 NEW JERSEY
*******338 DELAWARE
*******@mwm-law.com
*******@mwm-law.com

On the other hand I had employer sponsored ARAG legal service and their services are the worst. I paid several months monthly membership fees and all of them waste. This company is cheating and will go bankrupt. I called for help to resolve my employment issues which they said they don't offer employment related legal matter. Other instance I called for issues I was facing in setting up brokerage account which they said they can't handle or resolve any of the brokerage account matter. I called for my son license suspension matter and they opened the case and recommended attorneys. None of the attorneys were returned my calls. This company must be banned from doing the business.