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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 91.4%
Positive
362
Neutral
11
Negative
23
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Legal Templates is like having a lawyer in your pocket”

Linda Y.
10/23/24

Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!

Date of experience: 10/23/24
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Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
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Reviews (2,521)

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customer service (189) trial period (25)
Thumbnail of user nigelr75
Connecticut
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

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Date of experience: October 22, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nigel! Your positive feedback is much appreciated.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 5 days

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