Lensabl

These glasses are exactly how I wanted them, there the right tint and work very well during the day and night. I will Definitely get glasses from here again.

The replacement went great, and sending my glasses in was easy, but I should be able to pay with my FSA card. The reimbursement from my insurance was awful.

Very happy and pleased with my glasses. The process was so easy and my glasses were returned much quicker than anticipated. Will definitely plan to recommend to other people!

The lenses took a lot longer than expected. The tracker estimated 6 days, it took two weeks to deliver. It seems they sat in a warehouse for over a week.

I tried calling and was told all operators were busy. When I texted I received no response

I used Lensabl to replace the scratched lenses in my favorite pair of sunglasses. I am Asian with a very flat nose bridge, so finding a plastic pair of sunglasses with no nosepiece is very difficult. Most sunglasses come with an adjustable nosepiece that gets caught in my hair or are very heavy. I found sunglasses that fit well, were lightweight, and never slid down my nose after multi-hour bike rides in the middle of summer. But then I dropped the glasses on a hike and scratched the lenses. I repurchased the same model but the design had changed. LensCrafters quoted me $270 to replace the lenses. After spending months looking for a suitable replacement pair of sunglasses or a reasonable lens replacement quote, I decided to try Lensable. I'm so pleased with these lenses. My favorite pair of sunglasses look great and are still lightweight. I was very concerned with the weight because after a few hours sunglasses can get heavy and irritate my nose and slide down (especially if I'm outside and sweating!). These replacement lenses haven't changed the weight of my sunglasses. I'm so happy to have my sunglasses back, and I didn't even have to go to a store.

They also return my old scratched lenses too. Shipping was very quick too.

I bought new sunglasses and had prescription lenses put in. The experience was great. The communication was outstanding and I'm very happy with my glasses!

I can't express how excited and pleased with Lensabl I am, the update on progress, shipping and customer service absolutely delighted and would highly recommend.

The Lensabl site is easy to navigate and select customization options however the fulfillment is SLOW. On both recent orders it took several weeks to receive my glasses.

It has been over two months since I ordered lenses for a frame I love. I am in the process to secure a refund from this company.

Long story, It took a while for the shipment box to come but no big deal, I wasn't in a hurry. I sent my frame in. After I shipped off my frame, I heard nothing from Lensabl for weeks. In October, they contacted me about they broke my frame trying to install the lenses. They requested that I sent them the link for them to re-purchase the frame so they can replace my frame and complete the order. Okay, these things happen, just unlucky I guess. So I sent them the link to buy my replacement frame.

After this I heard nothing from them. I contacted them two weeks later trying to find out what was happening. They told me they are still waiting for the frame.

Another two weeks went by, still heard nothing. I wrote them again, this time they told me somehow the order of my frame was lost. This whole saga has been a complete joke. I paid them for the lenses in Sept. Not only have not not gotten my new lenses, my frame has been broken and not replaced. I am now struggling to get a refund!

Communication has been horrendous with company. Apart from the one time they emailed me about having broken my frame, I had to email them to get any sort of update. It often takes them days to reply to a email. All the while I have already paid them over 100 dollars upfront for the lenses.

I still don't know if I will get a refund. It has been two days since I emailed them asking for a refund. Heard nothing back yet.

Do not buy from this company, Money taken for months, no frame, no lenses.

There was no communication regarding status of my order, only when I reached out personally and even then it took a few days. I essentially felt like I spent nearly $100 just to have glasses I'll never be able to wear, when I thought I could get use out of my mother's old glasses. I feel as though the prescription is off because when I look through them, the vision seems really unbalanced and gave me headaches each time I tried to use them, even during computer use. When I received them, one part of the lens frame felt really fragile, and when I tried adjusting the bands for a better ear fit, one of the lenses popped right out and the frame broke. So. Now I really can't use them. I feel that if I came to them with my issues, they wouldn't be solved with out a fee or in a timely matter or with any communication, so I essentially lost out on $100 on what was a hopeful whim and trust in a company. I do not even know if my review will be seen or will probably just be discarded. So, use this service with discretion.

I am very disappointed in the lack of attention given in creating my recent lenses. I have used lensabl several times in the past few years so I was completely thrown off when I received 2 completely different colored lenses in my frames. They claim to send the frames through several quality inspections which is clearly impossible. I reached out and was sent a label to return my frames so they could fix it. 3 weeks later, I receive my frames and AGAIN they sent me 2 different colored lenses. I ordered my prescription with blue light blocking lenses. Somehow, after going through their "many quality inspections" my frames came with one blue light blocking lens and one brown colored lens, TWICE! And it gets worse, the second time they sent me 2 different colored lenses, the right lens didn't even have my prescription. Lensabl clearly cannot deliver or even fix their mistakes and their no refund policy means I have waisted 5 weeks of my time and $120. The pic in the car is the first set of lenses and the pic with the curtain is the second set of lenses.

I was actually quite excited to be able to use your company as I have lost my vision benefits now that I am retired. In order to save costs, I have been reusing my frames so your company was a great solution. However, somehow I was charged $255 for an order that I did not put in and or complete as I was waiting to get the proper measurements to be able to mail my frames out. I put several inquiries into your company and never got any courtesy calls back. I was forced to put a fraudulent charge through with my credit card company. Eventually, the money was refunded, but not because of your company being forthcoming. Additionally, I did end up ordering a pair of lenses from you and I really can't see well out of them, but given my past experience, I'm hesitant to move forward with your company in hopes that you would make the right changes to my lenses as I cannot see well out of them at all. I've had my doctor check the lens and the refraction, and they seem to be accurate, but for some reason, I can't see out of them well, maybe it's the material that I chose for the lenses I don't know. But I am now back to my optician who has gotten me two pairs of lenses in my other older frames, and they seem to be working fine. So all in all, I am not pleased with this company, and I probably will not refer you to my ophthalmologist as they were hoping that they could send you some business.
Jan

I'm a third time customer and I am just so satisfied with them every time. They do a great job in such a timely manner and their prices are just unbeatable. I love my new glasses so much!

I'm in love with my glasses. It took a while to complete my order due to me not having the correct Rx but I have now received my glasses and I love them. I'm very happy. Thank you.

The process was so easy and I love that you can see what stage your order is in. I was surprised with how fast the shipping was and that it came with glass cleaner! Nice touch. Highly recommend

Very simple process, sent my glasses in, they matched the lens color, and made my prescription all at a fair and reasonable price. Very simple, great service

Ordered distance-vision lenses and I so happy with this order. First time buying lenses through internet, and every thing is good quality and perfectly fit for me. I will definitely order again.

Everything was easy to understand when placing my order. I was kept informed of the progress that was made along the way. My glasses arrived quickly and I'm impressed with the quality!

I was somewhat apprehensive in ordering my replacement lenses on line, but I am so pleased with the new lenses. I wear progressive lenses and they are perfect! Thank you so much!

I recently sent LensAbl 8 pairs of glasses that needed two different types of prescription lenses (distance for me and progressives for my spouse). Some of the frames were new and some of them were older. I accidentally ordered an extra set online but couldn't change the order, so I contacted LensAbl via email and someone got back to me right away and corrected the order once they got the frames. They also contacted me about a pair of frames that needed new nose pads, and they were able to replace those for me without any issues. I received all 8 pairs of the glasses about a month from the time I ordered them. I didn't expect them so soon because of the holiday, and because delivery services were busy, many of them allocated for delivery of vaccines. But they arrived in great time, and every single pair turned out perfect. I started using LensAbl because their prices and products are so great compared to regular optometrist shops. For everything I purchased and had done, I saved about three thousand dollars, so LensAbl is Awesome!

It took longer than I expected to receive glasses and when I did, I can't see as well as I did before. Not sure if reading prescription is off or progressive placement.

So happy I found this website! My ophthalmologist office were charging so much more to change my lenses, and I was able to do it here with a more affordable price! And love the packaging!

They switched out the lenses and the prescription is great but when I got the glasses back they'd been stretched apart and so they didn't fit my head and face right like they had before.