LensablReviews 6,025

I used lensabl to get Rx lenses put in my Stoggles safety glasses. It took several weeks to get my glasses back. I wish I had gotten a notification when my frames were received by lensabl so at least I would've known they made it there safely. When I finally got them back, the lenses each had a small circular mark/engraving on them in the corner. Weird. It doesn't affect my vision so won't return, especially since I don't want to wait another month to get them back again.

I've ordered several lens replacements with tinting from Lensabl (new lenses for same frames), and each time has been both good and bad. When I order grey-tint lenses, they arrive exactly as specified. When I order G15 lenses, though, they are *never* right the first time. It happened last year, and it has happened again. While Lensabl did agree to remake the lenses last year, shipping the glasses back and awaiting the correction means another ~2 weeks or do without my glasses. (I'm still waiting to see if they'll agree to redo this year's error.)

As you can see in the photos, G15 level 1 tint (as shown on Lensabl's website) is really just a hint of color. But my glasses (as shown) are nearly a level 3.

Compare that to the grey level 1; what's shown on the site is exactly what received.

I would hope that they would be upfront in admitting that they have quality-control issues with (at least) this particular tint type, but so far customers must simply wait and hope for the best.

I should add that these were both ordered at the same time and shipped together—but evidently no one ever looked at them side by side.

So, as to the ratings, service could definitely be better. Quality, value, shipping all depend on whether they get it right. And what seems clear is they can get it right—half my order was perfect—but it's very inconsistent.

I would say that I am am very satisfied with the results of the sunglasses I ordered.
Although, I had to wait a month for them to get here, which to me was ridiculous for timing!
I will say, that my lenses in the Rayban frames I sent them, could not accommodate the prescription,
So maybe that contributed to the production hold-up. Just be aware, if you need them ASAP, be sure to check with Lensabl about the availability of lenses they have on hand!

I had two pairs of lenses put in two different frames, and they work great.
Takes time for shipping there and back,
But saved a lot of money.

I sent my frames almost 2 months ago. They keep telling me 2-3 days. Then suddenly my lens "failed inspection" and the wait time grew to 5 days. I have been told since May 10th it will be 2-3 days but they still have done nothing. They have no phone number listed on their site so only one person Jayme will respond by email usually 48 -72 hours later. I have canceled my order 10 times but they will not send me my frames back or refund my money. I believe they broke my frames and are just hoping the can stall me long enough to make me give up. I'm not giving up. They are telling me the can't refund my money but they aren't sending me my lenses are my frames that I sent by overnight mail.
SAVE YOUR MONEY AND SANITY AND DO NOT USE THIS COMPANY! SCAMMERS!