LensablReviews 6,060

Sent my frames along with my prescription. Received frames with a prescription that was not mine and was totally useless to me. After some emailing I re-sent my frames along with my prescription. NOTHING. Finally received a pair of loose lenses! No frames. No explanation! This has been going on over a period of two months. To say I am frustrated with this is an understatement

I was impressed with this company. I ordered my lenses online and the process was very simple. I selected the lenses type I wanted and various coatings I was looking for, I printed a shipping label and boxed up my frames. I could keep track of the whole process; where my frames were, when the lenses were ready and when they had shipped.
I have a rare prescription and left a note asking attention to detail on my lenses but when I received my glasses and put them on, I could see! That makes all the difference. They returned the lenses that came on my frames, they gave me a case to store my new glasses in and included a free cleaning spray! It was a very easy experience and I'd definitely recommend if you have a favorite pair of glasses that need an updated prescription, or a set of frames that you know looks good but you want made into sunglasses. This company took good care of my frames and I hope to get the opportunity to use their business in the future!

My glasses were rejected by the Lensabl Quality team numerous times, I finally received them yesterday and they are not right. I contacted someone yesterday and they are planning to rework them. I have numerous other glasses to be receive new lenses, but not until this first pair is perfect Customer service throughout my first Lensabl experience has been exceptional, I'm just in desperate need of this first pair to be usable, I need them terribly.

I ordered new prescription lenses for my existing RayBan Justin frames. I ordered the darkest brown option. I received a extremely light tint in rose color. Lenses light enough they are near clear. Reached out to support, answered questions and sent pictures. No updates, no response. Silence. I have reached out again multiple times and still no response. I paid good money for glasses that I can't use and Lensabl does not seem to want to stand by their service.

I ordered new frames with prescription lenses. I uploaded all necessary photos and a scanned copy of my Rx. That process was pretty painless. If you forget to upload something the site warns you and you just go back in and upload the files. Disappointed that it took so long to get the glasses shipped, but they came 2-day priority mail. When I tried them on I realized my vision hadn't changed - the lenses were not made with my prescription. Waiting to hear back on how to resolve. Unfortunately all correspondence is by email as there is no toll free customer service phone number.

I bought my designer rimless frames on E-bay for around $235.00. I took them to Walmart to have the lenses made. Walmart said they do not make lenses for rimless frames because of the high breaking risk associated with drilling the lenses. I made several other calls with no results. One optical place said it would be arount $500.00 to put the lenses in my new frames. I tried to send the frames back to the seller on E-bay and she refused to take them back but sent me a list of different on-line companies that make lenses for rimless frames. Lensabl was the first on her list so I picked you. I am very satisfied with my lenses and of course the decent price that I was charged. I will certainly reccomend LENSABL to anyone in the future that needs rimless lenses made. Thank you for the beautiful workmanship.

I had ordered a pair of glasses last month and loved them so I wanted a second pair for my cottage. I emailed to see if the order could just be duplicated or would I need to place a new order. I was told that i would need to place a new order and Rhinna sent me the link with all my info from my previous order. I just needed to take a new picture of my prescription and me with the credit card for sizing. Rhinna emaied me to confirm that I was only getting the distance portion because my prescription is for bifocals. (Glasses being purchased are for tv watching in bed after I take out my multi focal contacts). I appreciated the attention to detail. And I received them very quickly!

I was skeptical at 1st and very nervous. After looking in 3 different places for glasses I found none that worked for me. I had an x tra pair of ray bans (rb3183) that were a little scratched up an now I'm glad I saved them bcuz I sent those frames to lensabl and I absolutely love the job they did in making prescription lenses for them... they look natural as if their supposed to be prescription glasses...
Now I'm going to have lensable make me pair of progressive lenses for the other pair of rb3183's that have...
I am not a review type of person but they made my day
Ty so much to the lensabl team. Yous did a fantastic job!