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Lensabl has a rating of 4.0 stars from 5,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Ive ordered several lens replacements through Leasabl and they are always just right. Totally recommend.
Best lens replacement anywhere. Ive used Leasabl many times and I am always happy with the results.
Because I wouldn't go anywhere else for lens replacement.
It was ok. It took longer then it projected to take and my prescription appears to be wrong on my classes because i have trouble seeing with then on
they responded quickly and accurately
I like there sunglasses
Hi, Jeffrey!
Thank you for sharing your feedback. We apologize for the delay in delivery and any prescription issues you encountered. Our team is here to assist with any concerns you may have regarding your prescription. Please don't hesitate to reach out, and we'll do our best to ensure you get the right solution. Your satisfaction is important to us, and we appreciate your business.
I'm very disappointed with these lens. The right eye is good, but the left is no way close. What happen?
The customer service people were on top of my requests and questions. The glasses were exactly what I asked for.
My glasses are perfect. The Raybans needed new and darker lenses although I loved the frames. Lensabl made them perfect.
I needed to remake an expired prescription that I was more comfortable with and am so grateful to Lensabl :)
I haven't received my glasses yet. The tracker says they were delivered into my mailbox and they are not there.
Great experience from beginning to end. As soon as I find a coupon, I will be sending them another pair!
I was extremely satisfied with every step of the process except that the lenses have a distracting amount of glare.
Excellent current prescription lens replacement, in older frames. Good quality lens fit and workmanship on 20 year old frames. A+
I sent in a pair of my mother's glasses with my prescription. They came out beautifully! I was very happy!
My experience with this company was amazing minus I didn't get back the case that I mailed the glasses in.
One lens in the glasses came back opaque. For the price, it's not worth the hassle of it being wrong.
Get the prescription to company through the website was difficult. But once I chatted with rep everything was smooth sailing!
Lensabl did a great job replacing lenses in a pair of my glasses. The job was quick and cost effective.
I can't believe I was able to get my bose frames with lenses so easily! The whole transaction was seamless.
I sent out my glasses, and within a week they were returned and the prescription quality and lenses are superb!
Good service. The lease tinting is a little lighter than I imagined, but that wasn't Lensabl's fault. Overall, it was a good experience.
Although you command a high price, the work you do is excellent. I will probably order from you again. If it happens, it will be my third purchase.
Whole process was smooth. I had lenses put into my frame. They paid for me to send the frames. I was informed of each step in the process.
I had a wonderful experience. The service was quick and the products had quality. I'll definitely use lensabl again.
Great reviews.
Hi, Daniel!
We're thrilled to hear that you had a wonderful experience with Lensabl and that you found our service to be quick and of high quality. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to serving you again in the future. If you ever have any questions or need assistance, don't hesitate to reach out. Thank you for choosing Lensabl!
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Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Hi, Steve!
Thank you for sharing your positive experience with Lensabl! I'm glad to hear that you've consistently had excellent service and that the lens replacements have been just right for you. Your recommendation is appreciated.
If there's anything specific you appreciate about their service or if you have any suggestions for improvement, feel free to share. Lensabl values customer feedback, and it helps them continue to provide quality service.
Thank you for choosing Lensabl! If you ever have any questions or need assistance in the future, don't hesitate to reach out. Your satisfaction is important, and they look forward to serving you again.