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Lensabl has a rating of 4.0 stars from 5,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
It was nice experience to start my order but the only downside was the time but other than that, I am happy with my sunglasses! Thank you!
They were nice & answered my questions, the only issue I had was that it took a few days to get a response.
When my Oakley Sun glasses came back they were stretched too wide and slid off my golf hat. I sent them back and now they are fixed.
I sent in a frame that I loved but needed a new prescription. Lensabl did a great job and I have no problems!
They were quick to answer my questions and get me what I needed to send my glasses back for a re do. It took 2 months to get them back.
Initial tracking problems. Could not determine where glasses were in the process.
Company representative could not answer my questions.
Very easy... fill out the form - send in your old glasses - and your old frames come with new lens...
Real easy to pick and choose lens that I wanted and I liked how convenient it is for me to ship my old glasses to them and back rather quick
The process was super easy. They ship out the box for your frames and provide step by step instructions.
I sent my old frame and asked to have my lenses replaced. The process was very easy and now I am a happy customer. The price is the best part!
Lensabl offers quick turnaround and quality lenses at very competitive prices. Super quick shipping. Good communication and customer support.
Very pleased with my overall experience. Very convenient ordering glasses from home and the turnover time was very quick!
It seems like the prescription as to the amount of prism was not followed. I see double, but slightly. It is not acceptable.
Have had 4 progressive lenses done here. They get the zones in the right place and the lenses seem to hold up well.
Easy to order and half the price that the optometrist charges Cant beat it and you get quick service on top of that!
Whole process was very transparent on what stage it was it. Super easy to get lenses fixed and the product was top notch.
Cheap, lens replacement that could fit warby parker frames
I had a few questions and every email I sent was answered quickly and completely! Start to finish, the entire experience was great!
My order was completed and shipped in a fast manner. I received my glasses recently and I am so happy with the upgrade!
I absolutely like them! Thank you for taking your time and sending them back with original lenses and a nice case and cloth.
Had the prescription lenses replaced in my favorite round wire frames. Everything went smoothly and the view through the new lenses is perfect.
They were quick to fix my sunglasses and they answered all my questions quickly, will definitely continue to prescribe my sunglasses with lensabl
Hi, Daniel!
Thank you for your kind words! We're delighted to hear that you had an excellent experience with Lensabl and that you are happy with your repaired sunglasses. We're here to help with any of your prescription needs in the future. If you have any more questions or require assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again!
I sent in an old frame to be fitted with my new prescription and they did a great job with quick turnaround... thanks... I love my new old glasses!
Quick turnaround. Fit is great. The only thing is that the Transition lenses don't get as clear inside as I would like.
Otherwise all is well.
Thank you for completing the order. However where is my original glass case? It was brand new and designer and it is not in my package.
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Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
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Hi, Nicole!
We're delighted to hear that you had a positive experience with Lensabl for your progressive lenses! Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for your kind words!