LensablReviews 5,832

Had a pair of designer frames my twin sister gave me but couldn't get used to the bifocals. Hadn't been able to find someone to make new lens for frames that weren't their own until I saw a Groupon for Lensabl. As soon as I got my new prescription, I sent it with my frames and photo measurements to Lensabl. The process was relatively simple, and I was able to get a box from the company to send my glasses in. With my groupon, the cost was very reasonable, and I received my glasses back with progressive lenses in 3 weeks with a very nice case and lens cleaner kit included. I'm very happy with them including the fit and would be quick to recommend Lensabl to my family and friends.

Love my new glasses, which cost me far less than my eye doctor would have charged! Very easy process, just print a shipping label and drop them in the mail. Quality control detected an issue with my lenses halfway through their production, and the entire process had to be restarted, which added to my wait time, but who can complain about attention to detail? After all, your glasses are something you definitely want to be right! Plus, I received notifications about the status of my order every step of the way, which was nice. I'm a satisfied customer, and am sure I will be using your service again. Thanks!

I was skeptical about sending away for my lenses since I had do it before with another company but was pleasantly surprised out the outcome. Not only were my lenses made with exactly what I asked for but the communication once received and worked on was excellent especially when they came across an issue during the quality check before sending them to me. I appreciate that a lot and am very pleased with my new lenses in my favorite frames. Thank you for a wonderful experience!

I ordered replacement blue light lenses back at the beginning of January. I expected around a 1-2 week turnaround time. Then it became February, and the progress tracker for this order had sat at "Ready to Ship" for over a week. So I reached out, and they told me there had been an issue with quality control checks, and the lenses had to be sent back to the start. Would have been nice to have been told this when it happened, but I was kept out of the loop. Then it became March, and nothing had changed, except that about a week ago I noticed the progress tracker had some statement to the effect of "your lenses didn't pass quality control and were sent back" below it. So I reached out again and expressed my frustration. A new customer service rep investigated, and then yet another gave me a very stock response of "We're sorry your order was delayed, processing takes 4-7 business days, yours had to be sent back because it didn't pass quality control." Well? That should have been 2 weeks, not 2 months without any contact.

On top of this? I had a very nice case I stored these glasses in. Lensabl threw that away and gave me their own, which doesn't even fit in my backpack's glasses pocket because for some reason it's triangular. So on top of a $230 lenses purchase and a 2 month wait, I know have to buy another glasses case because of some bull$#*! branding. I will not be recommending Lensabl.

Glasses sent looking for Gray 20% shading with dual vision - bifocals. Took several weeks, with little communication, got back glasses with rose shading and Bifocal taking up over 1/2 of the lenses. Contacted Customer Service yesterday evening when I received the glasses - waiting for response. See picture below.

The frames are nice and it you're ordering the standard lenses, then it's good value. I don't recommend ordering the Anti-Fog lenses. They are horrible. They are only Anti-Fog on the inside. The outside of the lens still fog, so it won't solve the problem when you wear a mask. You would have to wear them halfway your nose to solve the issue which is very annoying.
So I don't recommend getting the anti fog lenses. The extra price isn't worth it.