- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Lensabl has a rating of 4.0 stars from 5,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
The product was excellent, and the prescription was spot on. I really love the time and care they took with my prescription safety glasses.
My second time using Lensabl and my second time loving what they do. Will be back for a third when needed!
I filled in my prescription, included a picture of my face with a ruler on my head, and received a nice pair of glasses in about a week!
Lensabl was great to deal with and the quality of my replacement lenses are also great. This is my second set of replacement lenses from Lensabl.
I had smudges on both of my lenses. I contacted the company. They were very helpful with the return of my lenses to replace them with new lenses.
My lenses had smudges on them. I contacted customer service. They were very helpful with processing my return of my lenses and getting me new lenses out.
I looked the finished product. My glasses fit perfectly. The experience was painless and I loved the price.
I am in love w/ these glasses! So happy to finally have prescription sunglasses and I can listen to whatever I want, whenever I want!
For my next pair of my glasses I would like the leans more darker when I driving. And when I outdoor.
This is the second time I used your service. First one was delivered right within time. Second one was way late
Was not easy to find the status of my order. I went online, ready to enter my order number, but could not find a way to determine my order status.
Agent was helpful and knowledgeable.
Prescription was right on and the tint on the sunglasses was great also. I'm very happy with the job done.
Great! Once all my information was received, I received my glasses in a timely manner. My glasses are Simply beautiful
Good results. Extremely slow. If you need it quick, don't use this method. Otherwise, glasses are fine. Cost is reasonable.
The process was very long.
Very Good customer service, Good products many options.
Order arrived as described with all requests as attached with the order..
Replaced tinted lenses in my glasses I kept my original frames great job of copying original lenses. I recommend Lensabl!
Easy to use, quick to deliver. Bought a pair of computer readers and a pair of progressive sunglasses. All good!
The way lenses are fitted in the frame is not good at all. Lenses Edge are out side the frame boundary which doesn't look good at all.
My first time using this company, got my lenses replaced and everything was professional and on time.
They were everything, That I thought they would be. Love, Love Them, Wanted you to know that. Thank You.!
My right lens works for my left eye and my left lens works for my right eye. M very disappointed that I waited 2 weeks for this
I've had several pairs of frames replaced with prescription lenses, and they've always been high quality at a reasonable price
Service is quick, quality is high
Hi, Jane!
Thank you for your review! We're delighted to hear that you've had a positive experience with quick service and high-quality prescription lenses from Lensabl. Providing top-notch service and quality is a key part of our commitment to our customers.
We appreciate your loyalty and trust in our service. If you have any more eyewear needs or questions in the future, please don't hesitate to reach out. We're here to assist you and ensure a smooth experience. Thanks again for choosing Lensabl!
The problem i face is that many things I see are concave. Like my phone i see it that it is not straight but concave. Which should not happen.
The order process was easy and good selections. Once i ordered the status and updates were good. And the glasses I received were really nice.
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Hi, Barry!
Thank you for your review and feedback. We're pleased to hear that you're satisfied with the final product and find the cost reasonable. We understand that the turnaround time may not have met your expectations, and we apologize for any inconvenience that may have caused. We continually work to improve our processes and appreciate your input. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we'll do our best to assist you in the future.