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Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Horrible! Can't use them... distance and mid range are too strong... not progressive
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Scratched lens was replaced under replacement plan.
From start to finish the process was easy and updates were given. Would definitely recommend
Fantastic quality, better than my eye doc. Super clear lenses, great job!
My comfortable frames with new Rx lenses arrived and I am totally blown away at how easy it was!
I had frames that were comfortable, needed new lenses.
I'm thrilled with them.
Simple process - great communications - second pair will be on its way next week
Replaced my scratched lenses and shipped securely back.
Easy transaction, glasses are great! Never though I would get replacement lenses.
Glasses came back and looked much better than expected
I would like lensabl to contact me by phone ASAP. The glasses were never delivered.
Good communication but glasses came not as ordered so a waste of my money
This was an easy process and came back very quickly.
Very pleased with my experience and not having to pay a fortune for new frames.
The turnaround time for my order was too slow - about two weeks start to finish.
An inexpensive and quality way to upgrade the frames you love
These guys stand behind their product. If there's ever a glitch, they will fix it. Love my glasses!
The lenses are not made anywhere near correctly. Very poor job at quality control. Want a refund.
Glasses are perfect and nice quality, but took 7 weeks to complete order!
It took more than a month and numerous follow ups from my side until glasses received.
Good work i really like the lenses that were sent to me.
Took a while to get them back but once I did they were perfect. Exactly as ordered.
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
