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Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
So glad to have my glasses & I am loving the blue light filter!
Agent helped with complicated order. That says it all (who needs 59 characters)
Shopping great -- entering prescriptions TERRIBLE
Wanted just lenses - local opticians unreasonable
Local opticians want outrageous amounts of money for using my excellent expensive frames
I loved your work. It greatly improved my Bose frames to everyday wear.
Absolutely a pleasure, highly impressed, brilliant staff will definitely do it again
Everything went smoothly. The prescriptions were filled perfectly.
All went as promised... shipping, tracking and quality of work.
It took a little longer than I was expecting, but I'm satisfied with the results.
Everything went as planned. I was satisfied with the order.
Better than new and now I can enjoy the sunshine with prescription glasses.
Easy process, quick turnaround. I'm very satisfied.
These guys stand behind their product. If there's ever a glitch, they will fix it. Love my glasses!
Malísima espere un mes para agarrar mis lentes no me dieron el color que escogí a los 7 días de recibido y regresado dijeron que no tenían el color no se tardan 7 días a mi me tomo un mes y dias seria mejor que le dijeran a uno lo que va esperar son los ojos cuesta ver gracias
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great! Xxx. Xxxxxxxxxxxxffffffffffffffffffff
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Couldn't be happier. I'm impressed with the quality and service
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Good goood good good good good good goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Hello, Taylor! Thank you for the glowing 5-star review! Your satisfaction is what keeps us going, and we can't wait to have the opportunity to serve you again soon.