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Lensabl has a rating of 4.0 stars from 5,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Really fast this time. That's my seventh pair of eyeglasses and or lenses from Lensabl, and I'm very happy with them all.
Website is very straight forward and easy to use. My glasses were done very quickly. Price was lower than other comparable sites
Prompt response from customer service for my question.
Received my glasses with replacement lenses in promised time frame. Overall very good quality.
The lenses were not shaped correctly and it the frames have been bent out of shape.
Would appreciate a resolution on this.
I still haven't received my shades. They said it got rejected and will be sent out in 3 days. Its been over a week and still didn't get an update.
I ordered my contacts and my daughters from 2 different places at the same time. Hers came over a week earlier.
My Rayban frames broke and you all replaced them without a fuss. I'll always go to Lensabl for my replacement glasses.
I had a small issue with my order but the customer service did everything to make sure I was 100% satisfied!
Good tools to find the right frame, great price, excellent turnaround time! Will be getting my glasses here in the future
Overall experience was good. The glasses are a bit too big for me. I guess I'll keep them as a backup
Very pleased with the craftsmanship and quality of Lensabl's lenses. Will use Lensabl for all of our families eye glass needs.
Ability and experience to replace lenses.
Great! The process was fast and simple.my son also used your service and we are very impressed. This company is innovative.
I am very happy with the way the prescription turned out in my glasses. Would not hesitate to refer your company
Excellent experience from beginning to end. Thank you. Appreciate the new case and lens cleaner and cloth as well! Very professional.
Did a great job on my difficult prescription even after Initiating saying you would not be able to fill my request.
Thanks everyone at Lensabl for taking the time to fix my glasses. I'm extremely satisfied with the new lenses. Highly recommend!
After hours of searching for custom lenses to fit my raybans, i found lensabl. Best service and always communicating. Perfect fit.
I'm very pleased with my new progressive lenses. They are on par of what I've received at my eye doctor's office.
Easy to order, glasses arrived with amazing lenses. I was worried with a progressive prescription but the on-line measuring worked perfectly.
Everything Else with my order was fine but i have not received a reply about another pair of glasses i purchased
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I placed the order and had no issues at all. Only thing that I found to be lacking was shipment notification.
Flawless execution if you ask me, I'm very happy. Easy and Intuitive steps, quick one week turnaround.
Sign me up again.
Great job on these lenses. I was hesitant to go back to you after some problems with my previous order (approx. 1 year ago) but I'm glad I did.
I am very happy with the quality of the lenses and they fit great into my existing sunglasses. Only downside is it took over a month to do it.
I didn't receive a shipping notification. In fact when I logged in, the status was that my lenses needed to be redone for the second time because they didn't pass QA. But in actual fact, they had shipped two days earlier.
It was the first search option that came up
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Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Thanks Adrian! We are so glad you found us. Let us know when you're ready for your next pair.