LensablReviews 6,018

I was a bit concerned when ordering prescription lens for my Bose Rondo sunglasses, but as it turns out I had nothing to worry about. The service all along was fantastic and personal, and when the sunglasses arrived with the new lens I was over-the-top satisfied! The lenses were perfect! -- as clear as my normal prescription glasses. I put them on and immediately went for a hike in our local Colorado mountains. This is a trail I hike nearly every day, but on this day the view was breathtakingly invigorating. All thanks to my new lens from Lensal!

I am a nurse battling a pandemic with many other first responders. When I wear my glasses, they are easily knocked askew with the PPE I must wear for protection. I purchased a pair of goggles to wear for protection but they don't fit over the glasses and would not fit inside the PPE even if they did. I decided to have my prescription lenses placed in the goggles. Thank you Lensabl! They fit perfectly, protect my eyes from droplet contaminants and fit inside the CAPR helmet that I must wear to take care of isolated patients. Kudos! And thank you!

I received my new lenses and they were not what I ordered. I asked for progressive lenses and instead I received lenses with in-line bifocals. I cannot even see out of them. It took your company over a month to get my lenses. This is not want I ordered and I am asking for a full refund. This is my first experience with your company and maybe my last. If I am not given a full refund on my money, then I will do pursue other options.

I thought I would give a try and order new lens in my existing frames that I had, which I loved! One was the gradient sunglasses, they seem fine! My other glasses are my daily wear ones, I don't know what happened to the frames, but they are totally different, they don't sit on my face like they did, and the lens seem a tad off! I was very happy with the ability to print off a shipping label & mail in, and when they arrived I knew they were there & that is helpful. But, I got a notice that some quality check had not been met & had to redo them, with a notice that in three days possibly would be done, well the three days turned into a lot longer & had no idea what was going on, I had to contact customer service, did get a reply, but a better notification system would be nice! Glasses came back boxed nicely, I don't know if I will be able to use my one pair of glasses!

New lenses arrived after 3 weeks. It was difficult to understand the progress of my order the website didn't update for nearly two weeks even though it said "shipping in 6 days" once my frame had been received. The lensabl app for measuring sh and pd was difficult to use. Thankfully though the glasses seem to be of good quality, the process could be improved

The quality of the lenses and frames, as well as the styling, is just beautiful. Just as beautiful as prescription glasses that cost me much more money in the past. Thank you! The clarity of my vision with these is unsurpassed, it's so nice wearing them! My only slight complaint is that it took a bit longer than I had hoped to receive them. Luckily, I had a "back up" older pair to wear (I lost my "good ones."). If you can manage to make them come more quickly, then you'd get 6 stars!

Thanks, Lensabl! Not the cheapest new glasses, but I can wear my old, all time favorite glasses again. Wohoo! The process was easy. Send them a pic of the new script. Put the old glasses in the box they send. Get your new old glasses back a few weeks later, with a really cool case and lens cleaner. Happy customer!

I received the product (lenses) that I wanted, but I received them after a month. I prefer to have quality over speed, but in this instance I think Lensabl over-promised. It is almost as if they did not have the lenses I wanted in stock.

I got an email late yesterday saying that the frames I sent in were broken by them during service. I was very upset by that. They were vintage frames and I would like to know how badly they were damaged. I requested that they be sent back but still haven't gotten a response. I have emailed twice and commented on an Instagram post by the company. Today I see they deleted the comment and have not responded to me. You would think they would want to make things right. Beware of this company.