LensablReviews 5,966

I have used Lensabl twice before and got great service and a quality product back. When I got my new prescription I used them again. This time, when I tried on my glasses, I saw double. I went to the prescribing doctor and he said the prescription was too strong and lessened it. I asked him if they would fill it for me and he said most companies that fill them will. Just tell Lensabl your prescription changed and there should be no problem. After some difficulty contacting them, (no phone number, but they did try to call me and didn't get me...) I was told that they could only offer me a 25 % discount on the refill. I think they should either have redone the lenses or given me at least half off. Now I'm out $277 and stuck with glasses I cannot see out of.

The Lensabl experience with Stoggles was pretty good. Bought the Stoggles, were delivered to me, then I had to ship them to Lensabl, then there was some kind of manufacturing glitch which delayed the lenses (but they caught the problem, nod to them), then ship to me. Would be a lot easier if the Stoggle ppl send the frames to lensable, or better have lensable stock the Stoggles - there's only one size, in only a few colors.
But other than the 'living life thru a fisheye lens experience' with the progressive prescription lenses - my first time with them - the prescription seems to be spot on and the lack of line is less tiring for many things (tho awful for working with a screen). And the Stoggles are great for protecting the eyes. They were delivered just as I was doing some angle-grinding on wood that normally gets small bits of sawdust in my eyes; with the Stoggles, no such irritation.
This site upgraded my star rating - I gave them 4 stars, the site apparently upped it by one.

I was very happy to receive my order within a reasonable amount of time and the prescription was good. However, I paid extra for the fog resistant coating and they fog like crazy. I work at a hospital and specifically got Stoggles for the anti-fog lenses and because we are required to wear eye protection with coverings on the top and sides. I had hoped lensabl anti-fog coating would be on par with Stoggles, but it apparently either doesn't work or they forgot to put it on my lenses. Such a disappointment as I spent $200 for a new pair of lenses (not covered by insurance) when I will have to go back to wearing my non-prescription goggles at work. I can't work if I can't see.

TERRIBLE Quality Control, EVEN WORSE customer service.
Needed glasses for spring interviews so figured I would give Lensabl a try. Ordered lenses in January 2021 with an estimated completion time of up to 2 weeks. After several weeks of waiting, I was notified that due to a lab error they needed to remake the lenses so there would be a delay. After waiting 45 days, I received the lenses, made INCORRECTLY. Sent a picture to customer service who took several days to respond and instructed me to return the lenses, which I did the same day. Over a week later, I received an update that the lab would not make the lenses, now claiming it was a different frame. Again I resent a picture proving they were the same, and asking what they could offer me for their mistakes and extremely slow turn around (3 months after order). Customer service never so much as replied, instead returning the frames, now with the demo lenses put back in.

In the many years I have gone to Lenscrafters, the single time they made a mistake not only did they make an additional new pair of lenses at no cost, but issued a full refund for the order. Don't waste your time with Lensabl and just go to Lenscrafters - they will make your lenses correctly in 24-48 hours, and actually treat you like a valued customer.

This was the first time trying an online service for my frames. I will use Lensabl again next time I need lenses for my frames.

I never write reviews, you guys. Seriously. But I am so thrilled about these lenses, the service, the ease of communication/logistics with Lensabl, and their online platform. WELL DONE. I got my lovely (expensive) frames filled with my updated prescription, and new sunglass lenses for my sunglasses that were previously not prescription. Benefits of getting old, I guess. Lensabl made the process SUPER EASY and all I had to do was fill out what my prescription was and attach a copy of the prescription to the order, and they shipped me two boxes, once for each of my frames. Off they went, and back they came, over the course of about 14 days! Thank you for giving me updated vision in some of my freshest frames :)

So I spend most of my day doing schoolwork and playing videogames, I owned a pair of blue light glasses from HyperX and I loved their quality and frame and the I was no longer experiencing dry eyes or fatigue, I also have needed glasses for years my last prescription was in 2014. So I got a new Rx and came here through HyperX's website and boom, they reflect blue light phenominally! I got the Premium Crizal Prevencia AR coating and In could not be happier I can finally see things again.