- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Lensabl has a rating of 4.0 stars from 5,723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Everything was great except for the amount of time it took, I am going to try them again with another frame.
I have had trouble replacing lenses for really old glasses. These fit well and the prescription is fine.
Affordable from the start. Local eye glass center wanted over $500 for 2 lenses and Lensabl was 2/3 that price. Very happy sigh overall experience.
Bad from the start. Ignored all emails about order statues took several months for my glasses no customer help or service
Had a few communication errors but it was all remedied in the end. Great company, excellent service.
Very good work. Fast and inexpensive which is A+. Will be recommending this company many times over.
Process took too long.
Lenses arrived smudged
Price was not cheaper than other options
Overall unhappy
Glasses were completed as ordered. Took far longer than advertised. About a month. Poor follow up on my email inquiries.
This is the second pair of glasses I've gotten through Lensabl. Everything has just been great. Very satisfied...
Lensabl filled a prescription with glasses I had purchased. My vision is clearer than it has ever been.
Just received my new pair in the box. Love it. Gucci frame plus lens for less than $200. Who would guess that.
My experience with le Lensabl has always been the same, very smooth, attentive, polite customer support and amazing quality. Highly recommend!
Other than the lens taking a really long time and then having to be remade before shipping it went well.
You sent me lenses. No frames. It's $#*!ing ridiculous. I want to cancel my order and go buy from a reputable company!
Glasses came with very dirty lenses. Won't be coming back. Spoke to someone in customer service and they were nice.
There was a problem at your end, with badly prepared lenses. But you fixed it, and the glasses were excellent.
Turned some funky sunglasses into regular glasses and got my old pair of prescriptions updated also.
Experience went smoothly, just how described in their advertising. Was delighted to open up and see my refurbished frames.
Not great. Still waiting to hear from customer support. I ordered frames and lenses. They sent me an empty box. Where are my eyeglasses?
Easy to deal with, customer service is great. Got my order filled just as I assumed it would be. Glasses came back perfect
Very easy. Only minor issue is I wish it were a little bit faster. Other than that though, pretty great.
I'm not a first time customer with Lensabl. I'd recommend them over any brick and mortar eyeglass place.
The glasses are great so far, but it's very difficult to get in touch with people. No phone calls or live chat only email. Really slow.
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
