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Lensabl has a rating of 4.0 stars from 5,723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
My favorite frames are terrific, refurbished. It was expensive though. I could have bought a new pair!
Sensible crafted beautiful lenses for my vintage Matsuda wire frames, handling them with utmost care. Return shipping was fast as well
Efficient process, affordability, and way to control the expenses of acquiring prescription eyewear.
Ordered new sunglasses with an existing frame that I liked. The responses for more information was prompt and helpful.
Lenses are great.
Quick turnaround on my order, good communication, fast and secure shipping.
Will recommend!
Wow! Better than expected! Fast delivery and can see clearly. Plus the audio works perfectly! Thank you!
Very old pair of frames that I loved and wanted to use as sunglasses, my dreams came true! Lensabl did a wonderful job.
I would not suggest getting progressive lenses from lensabl as they cannot adjust according to frames
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This is the second pair of glasses I'd filled through Lensabl. Each time they came out perfectly, service was efficient and quick.
Customer service Was phenomenal answered all my questions I would definitely recommend anybody to Lensabl! W
I finally received my glasses. Fit id good, lenses are clear and accurate. The reason you have only 4 stars is it took a long time to get them.
Convenient as everything is done online. It was a little time consuming to obtain photos for the frame and lens measurements.
I had the best experience. Megan was amazingly. She went above and beyond. You need to hire more people like her.
Great service and fast replacement on high index, progressives, transitions lenses for my Oakley frames which seem to last forever
Receive my glasses with very neat packaging. Overall experience was great and will definitely order again in the future.
The amber transition lenses are beautiful, process is very convenient. Status updates and shipping estimate accuracy could be improved.
Super fast, excellent work, so much cheaper than going to a fancy, over-priced optometrist... saves hundreds...
It's like having a new pair of glasses. I turned an old frame into sunglasses, and they are now my favorite.
Previous lenses were uncomfortable to see through; replaced promptly when I asked with no issues. Replacements are much better.
These were my first pair of big girl glasses. I absolutely love them. Customer service at Lensabl is fantastic!
I'll think twice about going with Lensabl again. Took much longer than what they stated to get my glasses back.
They accomplished what I thought was impossible - to put prescription lenses in Oakley frames. Thrilled with the results!
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
