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Lensabl has a rating of 4.0 stars from 5,723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Everything was so easy to get my lenses for my stoggles! I highly recommend lensabl. The packaging was superb and my lenses are perfect
Awesome! Easy, prescription pic uploaded, box arrived to ship to them, I tracked it and arrived perfect!
My new lenses are great. My favorite frames are now like a brand new pair of glasses. Thank you Lensable.
This is my 2nd order with Lensabl. My 1st experience was great and this time it was just as pleasurable.
Their site makes it simple to place your order. Clear instructions and helpful visuals. I really enjoy their mailer. I can drop it in the mailbox and go.
Great job, Lansabl! Love them, as usual, except the fact they didn't inform me they received my. Impeccable job. Love them, Thank you.
Jovelyn kept me informed of the progress of my order, and I am very pleased with the results of the final product.
I was very pleased with my glasses they was able to do something everybody else said they couldn't do
The bifocal lens was well above my pupil. The glasses are unwearable. Lenses at bifocal line are crooked.
I needed a lot of help with the process, on line. Rhianna gave me a lot of help and was really great with response time and help.
Found frames sent in perscription.
They sent a box u put frames in box and sent couple days later boom there back with your perscription lenses
Very impressive. I don't know what to expect and was wowed by the efficiency of the process and the quality of the outcome. Thrilled.
Customer service is amazing. Product is lovely. I couldn't be happier with this service. I am so happy I went with this company.
So glad to hear that Samantha! Thanks for being a great customer :)
On my vision in terms of the progressives and where the line is between the readers and the far sightedness
Great experience with replacing my slyk lenses with prescription lenses. The quality of the lenses look to be exceptional.
As always, perfect and timely. The lenses couldn't be better and the process was as smooth as can be.
The frames I sent in were Serengeti frames. The frames returned to me were a different color and were Nautica frames. What happened to my frames?
Can't see with my new glasses. The incompetents at Lensbl have no answer and won't offer a refund. Total waste of money. Never again!
3rd pair with Lensabl good job on some custom readers. Could have been a faster process but overall satisfied.
My blue reflective polarized sunglass lenses turned out perfect... progressive prescription... very fast turnaround! Thank you, Lensabl!
Good work; very pleased with the product. Would have liked them to be faster, but we are in another Covid wave, so understandable.
Well done! This is my third experience working with Lensable. I have been impressed each time. Great service and product.
Lendable did a great job custom fitting prescription lens on my sport frames.
Good communication throughout the order.
Thanks
Ordered sunglass lens in brown and the sunglasses show as purple... otherwise service was very good.
Fast, convenient and overall great experience. 1st time every replacing lenses on glasses but couldn't recommend more!
Thank you for trusting us with your glasses! We appreciate the recommendation!
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Thanks Charles! Thanks for placing an order with us and sharing your feedback. Putting lenses into cool frames is our specialty!