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Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Great service and great quality. All of my needs were met and there was little hassle on my end
Good service, a little slower than I expected, but still good
Great way to replace lens only when you have frames that you really like and don't want to replace.
Checking on order status via chat, quick and convenient.
Prefer to keep my current frames.
Efficient, easy, and quick. Kept you informed every on every step.
Very easy process and step by step instructions made ordering simple.
Bose sunglasses sent me to Lensabl to order prescription glasses
Amazing job on the glasses and easy to navigate the system when purchasing my glasses.
The work took a little longer this time, but they got it right this time.
I ordered gradient lens sun glasses. My lens are almost clear Not what I expected
Everything went well and it was great! There were no mishandling and I loved it
It was on an instagram ad and I tried it out
So far, the glasses fit me and I have no problem seeing with the glasses.
They responded in a timely manner and answers my questions as well.
I heard that it was cheaper to buy online than to buy directly from the doctor’s office.
Took too long and they put the wrong lenses in the frames. Sent two frames
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This is the third set of glasses I have had the lenses changed., The work is always good.
Overall wonderful experience! I'm so happy with my glasses.
Hi, Kimberly!
We're thrilled to hear that you had a wonderful experience and are happy with your glasses! Your satisfaction is important to us, and we appreciate your positive feedback. If you ever need assistance in the future or have any questions, please feel free to reach out. Enjoy your new glasses, and thank you for choosing Lensabl!
You guys did amazing making my lenses and now i can see thank you guys so much guys!
The sunglasses were done with precision! Thank you!
Gave a discount.
Hi, Richard!
You're very welcome! We take pride in our precision when it comes to lens placement. Thank you for choosing Lensabl, and if you have any more eyewear needs in the future, don't hesitate to reach out. Enjoy your sunglasses!
Positive and faster turnaround this time. My glasses are perfect
Hi, Melissa!
We're delighted to hear that your experience with Lensabl this time was positive and that you're happy with your glasses! If you ever need any further assistance or have more eyewear needs in the future, please don't hesitate to reach out. We're here to help!
Was very fast and easy to purchase and got here very quickly $#*! well.
My frames popped out within hours of getting my glasses
Awesome. Once again you came thru well. My glasses came out beautiful. Thank you
I've been using Lensabl for years. Always satisfying, always quality.
The glasses and lenses look great and are installed well.
Easy transaction. Easy to use final product by very nice
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Hi, Jessica! Thank you for sharing your positive experience with us! We're delighted to hear that the process was smooth, fast, and affordable for you. If you ever need our services again or have any further feedback, please don't hesitate to reach out. We look forward to serving you in the future!