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Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Great service, website was very easy and response from customer service was prompt.
Delicate work. Transitions work Great. Glasses are doing well.
They did Good work. Thanks to a Groupon, it was a good value.
Everything was amazing, was very smooth with the sending and receiving the glasses!
Three times…three times they remade my Rx and it's still not right.
Loved it, Glasses are exact. Loved the cleaning kit.
Took them forever to get them to me. I can't see out of them. Total waste of $420.
I received in a great package and i love it! Great work.
Price and how it works
They did exactly what they say they were going to do. A+
The virtual try on was spot on. The ordering was easy. I love my new specs!
I paid for my frames and lens. I only received the lens. Where are my Bose frames?
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
First time ordering glasses on internet. The glasses came out great. The cost was great
Easy & amazing!
The look better than the original ones.
The process was easy and was quick.
I had an older pair of glasses relensed. They work great. I pwill use this service again.
The service was slower than expected but the explanation as to the delay was satisfactory.
Referred by Bose Tenor Frames.
My prescription is for distance and I got sunglasses for reading and I can't see the distance.
Everything went as planned and as described. Easy and efficient experience!
The delivery time was quite good as was the quality and the price was, finally, reasonable.
The price was right.
The turn over was quick
The lenses work fine
Cost and Simplicity
Very good, fast, accurate, good protecting packaging
I needed to put lenses on my new frames
It was great, thank you for making it easy, appreciate it
Convenience
The price was right and the return of my glasses was prompt and the workmanship was great
All the process was easy and the product received was perfect.
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
Hi, Jacqueline! We're thrilled to hear that you're loving your eyewear! Your satisfaction is our ultimate goal, and we're here to ensure that you have the best possible experience with our products. If you ever need anything or have any questions, don't hesitate to reach out. Thank you for choosing us!