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Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
5,596 reviews
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,
Not bad but slow to process... thanks... I do like my new glasses
Easy and clear process throughout resulting in a perfect execution.
Wonderful fast service. Lenses arrived on time and are perfect.
I total enjoy my new eye glasses they did a great job
Easy, wonderful experience. Wish I had been using Lensabl for years!
Lensabl makes the entire experience effortless start to finish. It could not have been easier.
Simple and fast. Very efficient. The new lenses work well. I'll come back. No doubt about it!
This is just what I was looking for will order prescription type next time
My glasses came back very well exactly the way I'd hoped they be. Thanks a lot!
These lenses for my Bose frames are exactly what I wanted!
Another great experience getting lenses in my glasses
Highly recommended. It is very convenient that you do not have to see and deal in person.
Thanks! I was pleasantly surprised by my new glasses.
Ann on the customer care team was super helpful and always there to help me!
Pls fix this. Been waiting for my order and now I got a completely different frame!
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The new lenses make me crossed eye, look great tho, and only took a few weeks
:/
I didn't get the order. Please confirm that it was shipped.
Took over a month for them to ship crooked, misaligned lenses. Do not use Lensabl!
Quick easy affordable got everything that I want it
Absolutely badass the clarity is amazing thank you very much
The service was good, but I cannot read with my new glasses. Disappointed.
Very easy and the final product is great. Would definitely recommend.
Gain trust and grow your business with customer reviews.
Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.
Upgrade your vision today at lensabl.com
