• Lensabl

2021 CUSTOMER CHOICE AWARD

Lensabl

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Overview

Lensabl has a rating of 4.0 stars from 5,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses, and great job. Lensabl ranks 2nd among Eyeglasses sites.

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This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 79.7%
Positive
456
Neutral
40
Negative
76

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5,596 reviews

343
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How would you rate Lensabl?
Top Positive Review

“Easy and efficient”

Mike D.
10/18/24

What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.

Top Critical Review

“Disappointed”

Alissa Q.
9/26/24

The glasses that I ordered are not useable. I'm INCREDIBLY disappointed and frustrated. Due to my light sensitivity, I decided to save my money and order a pair of prescription sunglasses. I ordered the top notch everything, and they're not useable. Also, it took an incredibly long time to receive the sunglasses. The interactions with Lensabl was a shame. Customer service isn't difficult. Kind, isn't hard. As I previously stated,

Reviews (5,721)

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Reviews that mention popular keywords

customer service (920) prescription lenses (305)
Thumbnail of user marioa187
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Easy to order. Could have been a faster delivery. Will recommend

Thumbnail of user carlh361
1 review
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July 28th, 2021
Verified purchase

Horrible. The Freddy Kruger of lenses. Why does it take seven weeks to be so bad?

Thumbnail of user michaelk2579
1 review
0 helpful votes
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January 16th, 2021
Verified purchase

This is the simplest, easiest and fastest way to get new lenses

Thumbnail of user haileyw30
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

I paid extra for blu light and can't really tell, other than that they are nice tho

Thumbnail of user earlj198
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

I love the sun glasses, but it took too long to get them.

Thumbnail of user christopherb1344
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

Not much more to say beyond "New lenses. No hassle."

Thumbnail of user rajineshb
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

I got my lenses fixed and everything done accurately as per the prescription

Thumbnail of user rebeccac798
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

It took forever to get lenses and then they were wrong.

Thumbnail of user brandonh385
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Good, but they did not replace the nose pieces on one set. I sent two sets of glasses.

Thumbnail of user jenp128
1 review
1 helpful vote
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September 20th, 2020
Verified purchase

Great quality and easy ordering. Quick shipping to Hawaii too!

Thumbnail of user danield699
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

Lenses fit in perfectly, I can see. What else is there to say? Phenomenal.

Thumbnail of user dennisa386
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

Outstanding prescription sunglasses by Lensabl took a little time to get them but worth the wait.

Thumbnail of user robertb4972
1 review
0 helpful votes
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June 20th, 2021
Verified purchase

Great customer service. Fast shipping. What else needs to be said.

Thumbnail of user rachels734
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Impressed by the quality, customer service and promptness. Highly recommended.

Thumbnail of user shivp19
1 review
1 helpful vote
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February 11th, 2021
Verified purchase

It took over seven weeks to get my glasses. That is not acceptable.

Thumbnail of user lisab1888
1 review
0 helpful votes
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September 18th, 2020
Verified purchase

I'm so happy I found you guys/girls! This is my second pair of repaired glasses!

Thumbnail of user mariak339
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Awesome prescription lens for my old sunglasses. Very happy with service and product :)

Thumbnail of user johng3808
1 review
0 helpful votes
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June 12th, 2021
Verified purchase

Great to deal with! Kept me posted on my order throughout the entire process.

Thumbnail of user lauram1495
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

I am very pleased with my prescription sunglasses! They are amazing!

Thumbnail of user habibm4
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

My monitor glasses came back quick and precisely made.

Thumbnail of user johnw4197
1 review
0 helpful votes
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June 11th, 2021
Verified purchase

Their responded quickly to all questions and turned around my job timely

Thumbnail of user edw231
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

Easy. However, why was there an extra set of loose lenses in the box

Thumbnail of user akidal
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

Love my new glasses! Fit was amazing speedy delivery.

Thumbnail of user paulb2552
1 review
1 helpful vote
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February 4th, 2021
Verified purchase

I ordered lenses with a yellow tint [50%] but received clear.

Thumbnail of user mikel1107
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Quality work! Will continue to use Lensabl for all my custom lenses.

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From the business

Get the high-quality lenses you need, in your own frames, all by mail starting at just $77. We also sell designer frames, contacts, and provide low-cost vision benefits with Lensabl+.

Upgrade your vision today at lensabl.com

Company Representative

Thumbnail of user clarked2
Jason B.
Typically responds within 12 days

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