Levi's

Online Purcheshed Levis Jeans from Levis official Site (Order No- IND*******). Worst customer Care service experience. They Don't reply any query regarding refund of customers
After 13-14 Days of return, From Levi's Customer Care side, no REFUND.
This kind of fraudulent things /Cheating they doing now a days.
I want my refund money ASAP.

Ordered e gift card for 3/31. I did the order on 3/29. When I did not hear that the individual I purchased it for got it, I contacted Levi customer service. Oh they couldn't tell me what happened, but referred it to Corporate! Right a stall tactic. Days went buy and I kept asking for a refund, since I got an email saying it was delivered, and an email providing a confirmation number. Nope-no card. So here it is 4/5,23 and I called their Customer Service number.After a very heated conversation with someone I could barely understand, I had to threaten sending to our attorney since I wasn't getting a refund.
I got an email saying it was processing. So I asked how can I use the gift card? It says in the email it can be used in store and online. Well it was only an email with a card number and amount. I asked how cn I use this in store? Customer Service says, oh you can only use it on line. There was no way I could use it at all! Finally after a 30 minute heated conversation with the same CS rep, they tell me they will send refund in 7-1o days.Well ir still hasn't shown up in my bank account. Waiting...

I bought 2 pairs of pants here for my dad, but had to cancel the order because I wanted to add another pair. I had to call in to cancel, wanted to re-buy the pants online, but for the discount I guess I had to do that over the phone. The lady over the phone proceeded to take my order, asking me, "Is it the 20% or 30% discount?". I try to be honest as much as possible, so I said "20%", but MAYBE don't let me know 30% is available when you're only giving me 20%?
A week later, the order arrives, & we received 2 pairs of pants. I email them to let them know we ordered 3 pairs, & that this whole situation is just really unfortunate because my parents are leaving the country "on the 23rd" & won't be back for months. They send me an email letting me know that they're shipping the pants overnight. It should ship out on the 23rd & we're to receive it on the 24th. Should ship out on the 23rd. When I just said that my parents leave on the 23rd. I email them, saying, "I appreciate the effort, but they leave on the night of the 23rd. Thanks anyway." They reply, "You are very welcome! We are glad we were able to assist."
Dense? Negligent? Incompetent? I don't even know. I can only guess that $100 worth of stuff isn't a decent amount to spend at that site. Maybe you need to meet a minimum, in order for them to truly value you as a customer.

I had cum with My wife to shop in commercial street I had very good service from Suzain she had very good communication skills she made me buy a lot of things from your Store she was very helpful by the name of Suzain Thkyou

Had brand new levis rip, tried to get in touch but no one answered. I have a feeling that they don't give a hoot about the product or customer's

Ordered 2 pair of pants over a month ago 2 weeks later my order was cancelled by the company and I still have not received refund

Bought one pair of jeans. They are gorgeous. The quality is really cool as well as teh feeling when wearing it.

Bought a jacket and it fell apart within 2 years Not a fan of the stretchy material. I will not be buying any more jeans

This is the last pair. Every pair fades or falls apart within 6 months. The quality is getting so crappy. No more Levi for me I guessing

The best website by far! In finding great prices on these jeans rock! They are absolutely amazing, and the quality still has the mules

I am 46 and these levi's make me look 26. I had no alternation done to my body. I feel extremely sexy and my husband, well you know the rest!

My brother who was using levis already told me that Levis Jeans are really comfortable and long lasting. Levis is absolutely a nice brand on Jeans.

When I ordered levi canceled by order and blocked by IP address. I am not a criminal. Poorly run online store.

I love Levi's. Nice, affordable jeans, and I can find exactly what I'm looking for! All people can buy it.

I prefer to buy jeans here. Things are very comfortable and look stylish, and the quality is always the highest.

Levi's customer service & policy is fraud.
Don't refund to the customer, if customer not purchased any item

In Levi DFO Brisbane I was served by Cam who was so professional, helpful, polite and cheerful that I would recommend anyone to shop there to be served by him he went over the extra mile to help

Kind of confusing to understand the sizes of the pants. It a guess and check kind of thing not big on the experience

Jeans started falling apart after 3 months. Not really satisfied with the quality of purchased items.

Wonderful jeans, Comfort, I like Levi's brand jeans very much, I recommend Every one Levi's jeans, Colours are also goods in Levi's and best quality

Wat een bijzonder trieste klantenservice.

1. Ik vraag om hulp voor het kopen van een broek, sta vervolgens binnen 5minuten buiten met een broek waarvan ik bij thuis komst merk dat hij totaal niet zit.

2. Ik wil de broek de volgende dag terugbrengen, maar kan alleen een tegoedbon krijgen. Er bestaat zoiets als een herroepingsrecht, maar Levis denkt zich hier niet aan te hoeven houden.

3. Ik wil de bon online besteden vanwege de lockdown maar dit kan niet? Na lang smeken maken ze dan uiteindelijk een uitzondering.

4. Ik koop een nieuwe broek online, maar ook deze zit niet.

5. Ik wil deze broek terugbrengen bij een fysieke winkel zodat ik hem gelijk om kan ruilen voor een nieuwe, maar ik krijg te horen
Dat ik deze broek alleen maar bij een DHL punt kan omruilen en kan hem dus niet omruilen voor een nieuwe broek.

6. Ik stuur de broek terug bij een DHL punt en wil vervolgens een nieuwe broek bestellen maar nu doet mijn code het niet meer en Levis heeft niks laten weten over een eventuele nieuwe code.

Wat een dieptrieste bedoeling is het zeg, fiks je processen alsjeblieft een beetje. Jullie doen echt maar wat namelijk