LifePointsReviews 744

Stole over £200 worth of points which I had been saving for my 50th. They discriminate against disabilities. I have health issues and a few personal problems and as completing surveys when having a horrendous flare up was not top priority, when I explained this they did not care and I would say this is bordering discrimination. Avoid the site especially if you are saving points for something special because they will just whip it away. They don't even send you are warning of what they will be doing

As you can see they pretend to care but I sent a private message back advising that I already raised a ticket and they haven't replied to my response to this...just confirms how awful they are. Anyone reading this please avoid.

These people are cheats, the app is a scam. I finally made enough points (after 50% of the surveys they suggested would take 5-10min just to tell me I was not eligible) to get a 25$ amazon card and as soon as I asked for my card they shut down my account for 'suspicious activity'. I had not cheated or rushed. They don't have to tell you why they are clawing back your 'earnings'. Don't waste your time with this app, it is a scam.

I have been a member of life points for 3 years. I had answered all the survey questions seriously and to the best of my knowledge.

Recently, lifepoint deleted my account and accused me of not being truthful with my answers. If I am not truthful, life points should delete my account 3 years ago. I have read other reviews and many people faced this issue as well. It is impossible so many people are being untruthful.

No point wasting time to email their customer support service as they cannot tell you which survey did you not answer truthfully.

My advice: Please do not sign up with life points. You will be doing survey for free.

I hope companies will stop engaging them to do survey.

I have waiting for almost a month for payments from LifePoints. LifePoints claims that they paid me through venmo. I have no receipt of deposit from them. And Venmo nor Quee has not received any redemption points or any deposits. LifePoints even closed my account claiming I violated something with absolutely no reason. I sought after my payments and they closed my accounts. They claim to hold high standards and moral ethical company. What they are doing is not right. To lie and not pay me for my time and working on their surveys is not ethical or legal.
These are the emails are the typical responses I have received each time from LifePoints. And obviously I still have not been rewarded with payments. Points 1,725 = $17.25. To me that alot.
This is a typical email response from my numerous messages I've sent to LifePoints.

We have escalated your issue internally and are tracking that for you. Once we're able to, we will be sure to update you with additional information or resolution.
Thanks for your patience and understanding.
The LifePoints Team

That's all I get.
Very unhappy and extremely disappointed with this entire experience. LifePoints is not a ethical company
Beware

Lifepoint canceled my membership when I got 550 points. This raises suspicion that they are trying to evade payment. It is not real. This is unacceptable.

I have been a member for many years, since global test market days and up until recently nothing too negative to report. Until this issue, I have always redeemed points for vouchers and there has never been a problem. Until I connected my PayPal account and requested funds. I had accumulated over 80 000 points worth over $700 AUD over months and many hours. Not having used PayPal before, I decided to redeem $300AUD and make sure it all went through fine. This occurred with no problems so I then proceeded to redeem the additional $ 400. This is where the problems surfaced. I now see this has happened to so many others. As you can view the redemption went through and according to notification was being processed with funds to be in my PayPal account within 5 days. I went to log onto the Lifepoints site a couple of days later and could not, messaged the help centre and then came the response I have as per the T&C been deactivated. I have been completing surveys for over a decade with this company and never had an issue or claim that I was answering in anyway but honestly, until now. Message the help centre and dispute this action only to receive the attached message. Have continuously tried to get answers but to no avail. To get that amount of $ I would have completed well over 500 surveys and no issue! Not to mention, I would think thousands of completed surveys over the years. Go to cash out and there is all of a sudden a problem with my responses and integrity apparently. Something is not right! So be aware you might go fine for an extended period of time but there is every possibility that they will deactivate you without warning or regard and take whatever you have EARNED in the meantime. Offer no legitimate reason and will not give one when asked. I wonder if the companies that this organisation represent would feel that Lifepoints is acting with integrity?

After reading other people's reviews of Life points I totally agree! Waste of time!
I thought that it was something I did wrong but it ends up it wasn't only me that was being scammed.
Shut me out after 2 weeks when I spent ages setting up my profile and completing surveys. Turns out my membership did not meet their "quality standards" and I wasn't providing "honest and consistent survey responses"?!
I challenged this and got an equally negative response from them (pics attached).

Their Customer service help desk is no help at all

Do not waste your time signing up. My only regret was not cashing in on my points when I had the chance. Total SCAM!

ADDIT October 3rd 2023: I have now been asked by Benjamin B (Lifepoints representative) to open another ticket with the zen desk which I did. The response I received was a carbon copy "word for word" response of the response I received last time?! (See attached image) They couldn't even add any new information. I am therefore adding this to my review. It's pretty poor customer service and a complete waste of my time.

I will not be pursuing this matter further as my time is extremely valued and rewarded with all the other survey websites I am happily part of.

I love this app from now on because it is not face or so because someone will think that it is fake like

I tried to log on and now it says that there is a temporary error but when I tried to email the help desk, I wasnt able to do that wither!
I had about 9,000 points but you cant get that out until you have $25.00 in points. I emailed them from my email but dont think I will hear back from them.

Like many before me have said, my account was closed after just a couple of surveys. When I reached out, they stated it was due to the quality of my responses. I had answered all surveys honestly, taking my time. Did not make sense to me, and after searching, found so many others have the same experience. Seems like they are looking for info without paying out rewards. Don't waste your time.

Only a member for three days and they've already suspended my membership before that I was beginning to think they were the best survey site building up $10 worth of points a day. I know for a fact I havent violated terms of use cause I take my time with surveys and answer truthfully. But I see this is obviously a scam that has wasted my time for three days and i was counting on that little bit extra money to help me out goodbye Life i wont be back you only get one chance with me

It's a complete SCAM. You'll waste hours of your time, maybe get 1 $25 giftcard, then after you waste more time getting points, they'll tell you you didn't answer honestly and close your account with no proof or reasonable response. Plus you have to wait 5-7 days to get the reward.

Ipsos is WAYYYYYY better and you get rewards right away and for less points.

Just after 3 words you'll get no more surveys best way to scam newbs.
I would never suggest a web like this.

After gathering enough points to redeem, they suddenly locked my account. For those people posting positive reviews; BEWARE of your accounts being closed once of a sudden! The survey apps are all similar in FRAUD STYLE

Lifepoints have recently evolved into a scam, where they terminate your account suddenly to avoid paying out rewards. Wasted several months of my effort and 6000 points. Stay away from this survey panel unless you want to get scammed.

Don't waste your time on this site. Last week after accumulating 30,000 points they abruptly closed my account. When I contacted customer support they simply told me that my account was closed due to a violation and possibly not being truthful. When I responded and asked what the violation was, they replied stating they would not disclose how they conducted their investigation and stated their decision was final and all accumulated points were forfeited.

I try the code that "gifted" sent me https://portal.gifted.ph/gcash. "202THECODEXX". I follow the intructions

I have been a member of Lifepoints panel for many years, and never had a problem until recently. My membership was deactivated, and a specific reason was never given other than that my membership was flagged for a violation of terms and conditions, which was not specified. A request for more specific reasons was met with a rather accusatory response, indicating that a review of my membership indicated that I could not be reinstated due to the still unspecified violations of terms and conditions. Don't waste your time with this panel and if you happen to be a member now redeem your points as soon as you can.

I earned enough to cash out on a 5 dollar gift card and all of a sudden I could not access my account I'm locked out I never received my 5 dollar gift card nor a response back after several emails to customer service. I spent alot of my valuable time and they got all my personal information and I never received my gift card. This is a scam once you cash out they lock you out of your account and don't respond.

Don't use them. They steal your points. It was good in the beginning and then their site always malfunctioned and stole 1100 points. I emailed them several times and they pretended to help. They don't. They strike them. Don't use them. They are corrupt and I deleted my acct.