Did some surveys amassed enough points to cash out a gift card, and suprise suprise like everyone else my account was terminated due to a violation of their rules.
What's funny is there is nothing really in their rules of service at all except for, your account will be suspended if you don't use it for certain amount of days.
This site is clearly a scam and I suggest you do as I am doing and report them for stealing data.
Only a member for three days and they've already suspended my membership before that I was beginning to think they were the best survey site building up $10 worth of points a day. I know for a fact I havent violated terms of use cause I take my time with surveys and answer truthfully. But I see this is obviously a scam that has wasted my time for three days and i was counting on that little bit extra money to help me out goodbye Life i wont be back you only get one chance with me
Hi Ryan,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
In fairness to them, they have other available redeeming options now unlike before it's only by US Check. Around 50 points being the highest reward which is quite low as compared to other companies thereby making redemption quite slow. Don't post message to them through Facebook as they rarely answer & late replies via email.
My experience with LifePoints so far is exciting, really engaging & very satisfying. Exciting in a way that you'll get to anticipate each time surveys come in. If it's not a fit for you then better luck next time, but this time, they give you points for answering a few questions. They make you feel your opinion really matters because of this community that they have where you can share your feedbacks, show support and also possibly win rewards. LifePoints customer service is amazingly very helpful & they won't stop until your concerns are being addressed.
Many thanks for this great review, Jaean! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
The LifePoints Team
It took a lot of effort and time, but in the end they proved me right and said that i was correct!... luckily I can now collect my reward/money again from Lifepoints. So to other survey respondents, if you have difficulties in getting paid... please try and continue to claim your earned reward from Lifepoints and hopefully it will pay off for you as well.
Hi Marc,
We're sorry that you haven't had the most positive experience with LifePoints.
Our Support Team escalated your request (Ticket #7516787) and will get back to you via email as soon as they have an update.
Best Regards,
The LifePoints Team
I ordered a reward of €10 from lifepoints after taking several surveys. I can proof that i never received my reward via paypal. I sadly never received my money!. I complained about this and they just kept saying that i got my reward!. Be carefull with lifepoints because you might not receive money for your work.
This site has continuously promised compensation for surveys. However they never follow thru. I am tired of the theft of time. Their worthless tech support. I have been complaining for days. They do it again. Do not join this site. Instead use survey junkie
Many thanks for this great review, Margaret! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
The LifePoints Team
The surveys are usually quick to complete so it's not going to eat up a big chunk of your day. The points add up for good rewards, here and there marketing companies will pay cash but that's not often.
How do I redeem points won? Confusing when you converted from the previous survey company and why the conversion was made. Were my points transferred? I don't feel that I can redeem points I have earned so far. More information needed to make participants feel they are being repaid correctly and ease of conversion should be thoroughly explained.
I've not redeemed any points yet and so therefore I cannot give an opinion on this. But hopefully it's as straight forward as it was with MySurvey and just as rewarding with the same amount of companies as before?
I have been on the Lifepooints website for a couple of months. I wasted my time doing the surveys, I made $10. The next time I accumulated enough points to cash out, I couldn't, and when I reached out to customer service I was to,d that my account was deactivated and my rewards had been forfeited because I was not doing the surveys according to their terms. So in other words, while I wasn't getting paid, I was doing the surveys correctly, but wasn't when my rewards were due. Don't waste your time!
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.
LifePoints has a rating of 2.1 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 343rd among Work At Home sites.
Hi Danny,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team