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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
It was great till I cancelled and still got charged 34.95. Money I can't get back
Date of experience: October 24, 2016
The format was user friendly.
It helped form what I wanted to describe/highlight I. My resume.
Good ratings
Date of experience: May 30, 2021
Thank you for sharing your feedback and rating us five stars!
My experience with live career was great and I landed a great job because of it.
Date of experience: September 1, 2014
Hi Warren F.,
Congratulations on your new job! We are so happy that you had a great experience with us. We wish you the best in your new job.
Best regards,
Anna
LiveCareer
Better if it allows formatting to make the resume one page, now the space is wasted
Date of experience: January 15, 2021
Thank you for sharing your satisfaction with us!
Easy to use and very helpful with the suggestions for a more professional look and feel.
Date of experience: March 7, 2020
We're always here to help whenever you might need us, Kassy.
Very easy to use. It only took me an hour to make a professional grade resume.
Date of experience: March 13, 2013
We are glad that we made it easy and convenient for you to create a professional looking resume Dawson!
Very simple to do. All the help in setting up a resume was very much appreciated.
Date of experience: August 24, 2021
Thank you, Adam, for sharing your feedback and rating us five stars!
Very user friendly (able to import word doc resume) with many template styles to choose from
Date of experience: April 6, 2015
That’s what we like to hear, we’re always here to help whenever you need us!
Ease of use, good wording, easy to go back and forth, from one section to another
Date of experience: March 30, 2021
Thank you for sharing your feedback and rating us five stars!
Easy to use and I like the current format. Now time to see if companies do!
Date of experience: April 24, 2022
Thank you, we’re happy to hear that it was as easy as 1, 2, 3!
Silly me, I didn't realize there was a fee. I am happy with the service though.
Date of experience: November 5, 2021
Thank you for sharing your feedback and for giving us a great rating.
The site was easy to use with helpful suggestions to help you create a better resume.
Date of experience: November 20, 2014
Hi Tricia L.,
We are glad that you found the site helpful. We wish you career success!
Best regards,
Anna
LiveCareer
Since it has been many years since I did a resume, this was very user friendly.
Date of experience: September 28, 2021
Thank you for sharing your feedback and rating us five stars!
It was simple and quick. Lots of options, and great sounding prompts. Very helpful, thank you.
Date of experience: February 26, 2020
You're welcome always it was a pleasure to help, Pernell!
Completely mislead to believe this was free, only paid because of time invested to creating it.
Date of experience: March 16, 2022
We're sorry for the misunderstanding. To use our builder it does charge you, but we do offer free downloadable templates that you can edit through Microsoft word or another server of your preference.
The experience was easy and painless, but it could use more flexibility for Skills and Strengths.
Date of experience: March 8, 2021
We're thrilled to hear that you enjoyed your experience with us, Craig!
Appropriate words, all words stuck at your mouth can be filled in with ease. Thank you.
Date of experience: September 23, 2019
Thank you Raj! We're happy to hear that we could be of assistance and thank you for the 5 stars!
It was quick and easy and I'm looking forward to positive feedback from my job applications
Date of experience: December 4, 2021
Thank you for sharing your feedback and rating us five stars!
My experience has been amazing. Receive ideas on how I can make my resume more attractive.
Date of experience: April 30, 2021
We're thrilled to hear that you enjoyed your experience with us, Phumzile!
I love the fact that this is so helpful with wording, which I am terrible at
Date of experience: June 22, 2021
Thank you for sharing your feedback and rating us five stars!
This web page was so helpful in helping create my resume and I am so grateful.
Date of experience: January 26, 2020
We’re always happy to help, Barbara.
Wish there was a way for you to show progression at a company in the resume.
Date of experience: October 12, 2021
Thank you, Bradley, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Quick and easy! Thank you and I will recommend this site to people in the future.
Date of experience: November 23, 2020
Thank you, Tamar, your feedback is much appreciated!
Nice site, but this is a SCAM! They advertise this as a FREE service when this company registered their site with the major search engines. Then they count on the fact that you put time into your resume, and when you get to the final step, then they jab you with a charge, and get you hooked on a subscription that many people are not able to cancel unless they come on here to vent their frustrations for being handled badly.
FREE IS FREE! If you are going to charge on the FINAL step, then SAY SO on the first page! Its Pretty disgusting to do to people - Yes people need to read the fine print, but this company has NO business advertising as FREE! I see the same customer support rep on here, hiding behind the BS about their disclaimer, which is NOT up for easy viewing. You have to actually look for it, and when you are on a supposedly FREE site you dont expect to get smacked at the last step with a fee, of which the kind where they hope you dont realize they have you on a subscription and then they can charge you blind. People are not getting help from the Live Chat or customer service email support, so people have to take it to this site, and then the company all of a sudden cares since they dont want other people to think they are hiding behind a website and charging as they please once they get your credit card info. This is basically a semi-legitimate SCAM! No customer support agent hiding behind their CROOKED terms of service, can justify this ridiculousness!
DO NOT USE THIS SITE! YOU HAVE BEEN WARNED! THIS COMPANY NEEDS TO CHANGE THEIR POLICIES, AND PUT THE TERMS UP FRONT FOR EASY VIEWING, AND ALSO STOP ADVERTISING AS FREE. GOOGLE AND YAHOO, AND COUNTLESS OTHER SITES ARE FREE TO VISIT AND NAVIGATE AS WELL. LOOK ON MS OFFICE ONLINE AND DOWNLOAD A TEMPLATE AND MAKE YOUR OWN RESUME! DONT WASTE YOUR PRECIOUS TIME WITH THIS SCAM!
Even just 1 Star is WAY too much for this site! You have been warned! Thankfully I didnt give these scam artists my Credit Card number, but I still feel the need to come here and warn people about this nonsense! There are other sites that do the same thing, but its powered by the same service (Live Career) and is no different!
Tip for consumers:
Stay Away, and just download a template from MS Office Online for FREE (for REAL). It takes more time, but you get a better result, and you dont have this SCAM of a company wasting your time!!
Date of experience: March 13, 2015
Hi Matt C.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team. Please contact me directly if you have further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
Very simple and easy to make my resume, I apricated the help with word choices and spell check
Date of experience: February 12, 2021
We appreciate the feedback, Alex!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi Tyron,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution