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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Live Career was a great place to create a Resume with lots of helpful tutorials.
Date of experience: August 4, 2014
This site is so helpful. I wish I knew it existed a long time ago!
Date of experience: March 7, 2013
Thank you for your review, glad we were able to help.
This was easy to use, especially for filling out my resume for the first time.
Date of experience: December 12, 2020
Thank you, for sharing your feedback and for giving us a great rating.
Should let people know it isn't free before they spend all this time writing it
Date of experience: June 1, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, John.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
My experience was awesome! From the online to the customer service call with Ali. GREAT!
Date of experience: June 16, 2016
Hi Vernell:
Hi Vernell:
Thank you for this amazing review! We are thrilled to hear you had an excellent experience with our product and our customer service. If you have any questions or concerns please feel free to contact us.
Best Regards,
LiveCareer
Their billing methods are deceptive and once you are caught, there is no way out.
Date of experience: May 2, 2015
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Hi Sylvia K.,
I’m very sorry that you have had this experience with our site and did not get the best customer service experience. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Our record shows that your subscription has already been cancelled on May 2 by one of our representatives. As a courtesy, I have refunded a prorated amount of $29.85. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
Was very easy! The end results look great! Everybody loves the way my resume looks.
Date of experience: October 1, 2014
Hi Demitrius D.,
We are glad that you and others liked how your resume looks. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Very helpful in solving my problem. Very courteous young lady that helped me. Thank you!
Date of experience: June 2, 2016
Hi Janice:
Thank you for your awesome review! We are thrilled to hear that you had an excellent experience with our customer service and that we were able to resolve your issue in a quickly manner. Once again, thank you for your positive feedback and please feel free to contact us if you have further questions or concerns.
Best Regards
LiveCareer
Easy to build a solid looking resume with a lot of great recommendations and formatting.
Date of experience: June 4, 2020
Thank you for your review, Gavin glad we were able to help.
Alexis was extremely helpful and pleasant. He quickly solved the problem and provided a refund.
Date of experience: June 24, 2016
Hi Janet:
Thank you for this review! We are glad to hear that Alexis was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
The job site was very professional help me design my resume I'm very happy with
Date of experience: February 25, 2020
It’s awesome to know how pleased you are with how your resume turned out, Dennis.
This made writing my resume 100 times easier you wont believe how great this works
Date of experience: September 23, 2021
Thank you for sharing your feedback and rating us five stars!
Provide multiple choice of skill and ability for clients that save a lot of time
Date of experience: December 20, 2019
We truly appreciate your kind words, happy customers always make our days brighter, Andy.
$1.95 subscription became a $50 scam within a two weeks. Then they reimburse only $29.95.
Date of experience: June 2, 2015
Hi Amanda S.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We charge a monthly subscription of $39.80, not $50. There are instances that if the card issuer is in Canada, it may convert to CAD.
The prorated refund that we processed was given as courtesy credit.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
It was a good tool to help me organize and put a new resume together.
Date of experience: August 29, 2016
Hi Mary:
Thank you for that 4 star review! We are glad to have been of great help to you. Please feel free to contact us if you need further assistance.
Best Regards,
LiveCareer
My experience with livecareer was awesome.It really helped me a lot in creating my resume.
Date of experience: May 27, 2016
We are glad that you had a great experience while using our service Navdeep. Feel free to contact us if you need further assistance on any concerns or doubts you may have regarding your account.
Best Regards,
LiveCareer
There was a grammatical error, but I fixed it. Other than that it is great!
To have a more professional cover letter and resume
Date of experience: March 31, 2023
Thank you for sharing your feedback and for rating us! Happy to help you always!
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It has been a great experience and much more relaxed creating a resume with livecareer
Date of experience: August 29, 2021
Thank you for sharing your feedback and rating us five stars!
She was really helpful in terms of solving my problems thanks for being so helpful
Date of experience: December 11, 2016
Hi Bobir, thank you for that awesome review, we greatly appreciate it. We are glad to know that our Customer Care Expert was able to resolve everything for you. If you need anything else, just contact us, we’re here for you. Thanks!
You guys made my resume so much better and it was easy to do it.
Date of experience: September 28, 2021
Thank you, Stephen, your feedback is much appreciated!
There were several templates to choose and inserting the information into the template was easy.
Date of experience: March 26, 2021
Thank you, Michelle, for sharing your feedback, we’re excited to hear you feel that way about our builder.
Never had to do a resume, so it was hard. But walked me through it..
Date of experience: February 8, 2020
That’s what we like to hear, we’re always here to help whenever you need us, Howard!
Very easy to manage, gave great wording for someone that's not that great with them!
Date of experience: September 26, 2020
Thank you, Gloria, your feedback is very much appreciated!
Easy to set up a resume that I can then adapt to each job posting.
Date of experience: April 20, 2021
Thank you, Joel, we’re happy to hear that it was as easy as 1, 2, 3!
Very helpful. I was in a crunch to update a resume from 15 years ago.
Date of experience: January 11, 2020
Glad that we were able to help, Kathy!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hi Tammy B.,
We are glad that you found the site helpful. We wish you the best in your career search.
Best regards,
Anna
LiveCareer