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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
The searches are difficult to find the relevant information I'm looking for, i. E. keywords
Date of experience: November 17, 2020
Haven't done a resume for quite a while appreciate the cues & assistance to complete
Date of experience: October 5, 2019
Hi Kathryn,
Thank you for taking a moment to share the positive experience you had with our resume builder!
Fee jumps out at he end when you think you are on a free service
Date of experience: February 3, 2020
Our basic access accounts allow users to create and download a plain text version of your resume and cover letter using our examples and tips, Vanessa. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Great program! Let me make sure I get my resume before I go over board.
Date of experience: May 17, 2021
Thank you for sharing your feedback and for giving us a great rating.
It would be nice if the errors on an resume and where
These errors are.
Date of experience: July 29, 2021
Thank you, Theresa, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Very easy to use and I like that you updated my resume to be marketable.
Date of experience: March 23, 2022
Glad we were able to help you the best possible way. Thanks for rating us!
It was pretty painless and sparked some creativity as I was pulling my resume together.
Date of experience: March 23, 2022
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!
Thanks for the livecareer, I was be able to find a job that I wished for so long. Two thumbs up!
Date of experience: August 5, 2014
Hi Raylynne T.,
Congratulations on your new job! We wish you more success in your new career.
Best regards,
Anna
LiveCareer
Ok, was just about to patronize u guys. But i m not liking wat i m seeing, so, backing out. Adios!
Date of experience: November 1, 2013
We appreciate you sharing your experience with us, Tony. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us
So very helpful. At first, I had no idea where to start or what to say. Now I have a resume!
Date of experience: June 20, 2021
Thank you for sharing your feedback and rating us five stars!
This site is a scam If they did not have a link to click to agree to the upcharge it is illegal. Call you credit card company. SCAM SCAM SCAM
Date of experience: April 12, 2012
Dear Doug,
We assure you LiveCareer operates in accordance with all legal standards. Our subscription prices and policies are clearly stated in the details of the subscription underneath each price option.
If you have any questions regarding your subscription our customer service team is available 12 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
LiveCareer
LOVE IT. Made a great resume in less than 30 minutes and was way easier than I thought
Date of experience: February 8, 2013
Thank you Craig! I know that time is valuable and we’re happy that we’re able to save your time with our Resume Builder. We're glad that we made it easy for you to create a resume.
WARNING! SCAM ARTISTS! CROOKS! THIEVES! NEVER USE Livecareer.com!
I used Livecareer.com once assuming the one and only transaction was complete.
In September of 2015, I purchased a resume template from Livecareer.com for $2.00.
I downloaded the template and used it to create a resume for my step-son, thinking I was helping him in a most loving and caring way. I made the resume and thought the transaction was concluded. Recently I was reviewing my Visa bill and discovered that Livecareer.com has been charging me $39.80 a month for the last 5 months (I was only on the site once to make that one resume.) They are not up front regarding the monthly renewal. In fact, I would never have purchased the product if I had known about them and their unscrupulous practices. I have since then searched the internet and have found many, many others who were scammed monthly fees by Livecareer.com. I called Livecareer.com and was told that the two week subscription ( I was unaware of) automatically rolls over into a monthly subscription. I was on the site ONE DAY. When I was making my purchase this monthly subscription was not evident. Why in heaven's name would I want to purchase a monthly subscription to do my resume over and over again? I am NOT stupid, but felt that way when I discovered the credit card charges. I called the company and was told to re-read the fine print! Customer service reps must have had many calls regarding this, they have their lines memorized! If they cared at all about the customer they would return fees that were charged to people's accounts! I think Livecareer.com steals money from honest people trying to better themselves.
I will surely make sure everyone I know does not use their services.
I would like this money back, but more importantly, I want this company out of business because of their scam they call a business. Now I am trying to work with my credit card's customer service to get this issue resolved and my money transactions negated. By the way, there was a language barrier at the start of the conversation. As we continued the service representative (and I use that term loosely) became more and more fluent and understandable. Was she trying to scare me away at first by being hard to understand?
I wonder. I asked to speak with her supervisor. She said her supervisor was in a meeting and could not be disturbed. Later in the conversation she said he was out of town. Later she said he would be out of the city for a week.
In summary, WARNING... Live career.com = SCAM ARTISTS, CROOKS, AND THIEVES.
Date of experience: January 8, 2016
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
I apologize if you did not have the best customer service experience, we are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues, you can check you inbox since I already send you a private message to see if I can be of further assistant or you can email us at customerservice@livecareer.com.
Best regards,
LiveCareer
Had an issue of being charged with things that I was not aware of and Mary took care of it!
Date of experience: September 16, 2016
Hi Sean:
Thank you for that great review, we really appreciate it. We are happy to know that Mary was able to resolve everything for you. Please feel free to contact us, if you need anything else in the future.
Best Regards,
LiveCareer
I like how I can purchase for a month to update my resume then cancel until I need it again.
Date of experience: July 8, 2021
Thank you, Greg, for taking the time to rate us, we suggest that you contact our Customer Service Team to see if we have any plans available best suited for you as we always have different discounted offers!
Over easy to use. Dont like its in google drive I want to convert to word and an having trouble.
For a continuing education class.
Date of experience: May 2, 2023
Thank you for sharing your feedback with us and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Super easy and helped me to be able to better express all of the skills that I have to offer
Date of experience: January 19, 2022
Thank you for sharing your feedback and rating us five stars!
This been helping me get thru what i need for my job and i love using this page thank you
Date of experience: December 18, 2020
Thank you, Heity, for sharing your feedback and for giving us a great rating.
I had a great experience and I loved the pricing range for this Excellent!
Date of experience: April 13, 2022
Amazing to hear! Thank you for sharing your feedback and rating us!
Live career is excellent for career guideline. I took help from the site. Thanks
Date of experience: December 18, 2016
Hi Osman, thank you for that great review! We are happy to know that you found our site to be very helpful. If you need anything else, just contact us, we’re here for you. Thanks!
I want to add website / social link to the phone #, email, address section
Date of experience: November 20, 2021
Thank you, Jennifer, for sharing your feedback and for giving us a great rating.
The website was easy to navigate and use. And it provided useful relevant content.
Date of experience: February 3, 2022
Thank you for the review and for rating us four stars!
Tried for the first time, nice one. Got pro version lets see the usage
Date of experience: May 2, 2022
Thank you, your feedback is much appreciated. Hope you have a great experience with us!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Loved the site! Very easy to use.It helped me to get my dream job!
Date of experience: June 3, 2014
Hi Susan M.,
Congratulations on your new job! Thanks for loving the site, we appreciated it so much!
Best regards,
Anna
LiveCareer
Great experience! Got several interviews within the first week and a job within two!
Date of experience: June 1, 2014
Hi Courtney P.,
We are so happy that you had a great experience! Congratulations on your new job!
Best regards,
Anna
LiveCareer
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
We appreciate the honest feedback, Mechell!