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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user kristil88
South Dakota
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

It was quick and easy and it took the stress out of writing a resume

Date of experience: January 26, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Thumbnail of user michaelb8550
Indiana
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I was struggling to get funds to make resume without income to pay for it

Date of experience: July 1, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your feedback and thank you for rating us.

We offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:

https://livecareer.com/resume/templates

We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.

We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.

Contact Us: https://www.livecareer.com/contact-us

Thumbnail of user jessem275
South Carolina
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Good so far I wish the payment options were listed before I started the resume.

Date of experience: June 26, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Jesse, for sharing your experience thus far, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!

Thumbnail of user sunij
Iowa
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

The wording in the job description takes all the head aches out of this process.

Date of experience: March 25, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Suni, for sharing your feedback and for giving us a great rating.

Thumbnail of user salliea14
Florida
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

It was awesome, accurate. Extremely helpful and easy to use and add to my resume

Date of experience: January 3, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Sallie, we love your feedback!

Thumbnail of user bongiwem2
South Africa
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Great working ethics but charging in the end not ethical without notice in the beginning

Date of experience: June 20, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Our website offers a basic access account completely free which allows you to download a plain text version, Bongiwe.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!

Thumbnail of user susang2230
California
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

It was easy fast to complete online and guidance to complete a resume. Happy results!

Date of experience: July 11, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user karenc3290
Arizona
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

In a bind needed a quick cover letter! It turned out great in 10 minutes.

Date of experience: October 13, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for sharing your experience and rating us five stars!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user herea3
Australia
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

It was easy to do and it's a great layout and would use it again

Date of experience: June 29, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user colint96
South Carolina
1 review
0 helpful votes
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October 22nd, 2021
Verified purchase

It was easy to use and I would recommend it to anyone that needs to build their resume

Date of experience: October 20, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user julieb54
Virginia
1 review
0 helpful votes
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July 12th, 2014
Verified purchase

Easy to use! Got a job within a week! Easy to cancel after I was done using it!

Date of experience: July 8, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Julie B.,

Congratulations on your new job! We are happy that you found the site easy to use. We wish you more success!

Best regards,

Anna

LiveCareer

Thumbnail of user josef154
South Carolina
1 review
0 helpful votes
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December 26th, 2019
Verified purchase

I was surprise of how efficient the system was. I had my resume done in mater of minutes.

Reason I chose this business:

Online best choice

Value
Quality

Date of experience: December 23, 2019

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your satisfaction with us, Jose.

Thumbnail of user karenh2118
Ohio
2 reviews
0 helpful votes
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March 21st, 2022
Verified purchase

The only issue is if your name is long you need to be able to change the font

Date of experience: March 20, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Thumbnail of user georgeq197
California
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

Quick and easy way to form professional and stylish resumes.

Date of experience: May 20, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user kabasom
Zambia
1 review
0 helpful votes
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March 2nd, 2020
Verified purchase

My experience was good.
Keep up the good work.
Thanks

Reason I chose this product:

They were easy to follow through.

Value
Quality

Date of experience: February 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We appreciate you taking a moment to share your satisfaction with us, Kabaso!

Thumbnail of user daisym5
Virginia
1 review
0 helpful votes
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June 13th, 2014
Verified purchase

I was able to access my resume and easily send to my job applications.

Date of experience: June 10, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Daisy M.,

We are happy that you found the service helpful in your job search. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user edwardk494
New York
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

A very easy to follow, guided process to creating a concise and professional resume

Date of experience: November 24, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Edward, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user brandonk13
Kentucky
1 review
0 helpful votes
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July 12th, 2014
Verified purchase

Awesome resume drafts. Very easy to use and customer service easy to deal with.

Date of experience: July 9, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Brandon K.,

We are happy that we made the service easy for you. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

Thumbnail of user kevinl47
Louisiana
1 review
0 helpful votes
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June 27th, 2014
Verified purchase

I found everything useful and easy to use i would definitely recommend to others

Date of experience: June 24, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Kevin L.,

We are happy that you found the site easy to use. We wish you career success!

Best regards,

Anna

LiveCareer

Thumbnail of user maryj81
Florida
1 review
0 helpful votes
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February 12th, 2015
Verified purchase

Very easy to work with. Will definitely recommend to friends.

Date of experience: February 7, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Mary J.,

We are glad that you found the site easy to use. Thanks for recommending us to your friends. We wish you career success.

Best regards,

Anna

LiveCareer

Thumbnail of user tameshae
Louisiana
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

I appreciate how easy this was. After answering a few questions it was easy

Date of experience: December 10, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thanks, Tamesha, we appreciate the feedback!

Thumbnail of user tiffanih26
California
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

I don't appreciate having to subscribe to your service to print out my resume

Date of experience: May 5, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for reviewing our services ad our apologies that you feel that way about our services. We always want our customers to have the best experience and feel happy with our builder.

Also, we'd love to take this chance to explain some information about our products and services.
When you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee; if you are not satisfied with the result during the first 14-days, once those days are up, we do not process any refunds.

For more information, please refer to our Term and Conditions page.

We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.

Contact Us: https://livecareer.com/contact-us

Thumbnail of user sivakumarn7
Canada
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

It's really simple step by step process guided till the end of the task..

Reason I chose this business:

I landed up there with the social media advertisements and worth a try.

Date of experience: March 29, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for this great review! Happy to have you as a customer.

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user wendyc20
Arizona
2 reviews
0 helpful votes
  • Send Message
July 19th, 2014
Verified purchase

Excellent easy to use and very professional and great price

Date of experience: July 16, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Wendy C.,

We are happy that you liked our service.We wish you best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user carriej74
Virginia
2 reviews
0 helpful votes
  • Send Message
December 13th, 2021
Verified purchase

Date of experience: December 9, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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