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LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user arfatk
Canada
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

Date of experience: April 18, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Arfat, for sharing your feedback and rating us five stars!

Thumbnail of user shaunal36
Indiana
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Very easy to navigate and very helpful with imputing information

Date of experience: October 26, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Shauna, for trusting us with your new resume!

Thumbnail of user jeaninned
California
1 review
0 helpful votes
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July 6th, 2016
Verified purchase

Peter helped me and he was so nice and professional.

Date of experience: July 6, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jeaninne:

Happy to hear this! We are thrilled to hear that Peter offer you an excellent experience with our customer service and was able to help you out. Thank you for this good review and please feel free to contact us if you have any questions or concerns in the future.

Best Regards,
LiveCareer

Thumbnail of user avinashb10
India
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Great, really a effortless thing to build a professional resume.

Date of experience: September 30, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user micheles43
New Jersey
1 review
1 helpful vote
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March 23rd, 2016

They charged me forty dollars without even telling me and refused to refund me.

Date of experience: March 23, 2016

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Greetings Michele S,

We are very sorry that you had this experience with our services Mrs. Michele S. We will be more than glad to assist you with your concern. We take every feedback very seriously. We have sent you a private message so we can assist you in a secure manner with a proper resolution.

Regards
LiveCareer

Thumbnail of user brendab1401
New York
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

It was nice and easy and it guides you every step of the way

Date of experience: June 14, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Brenda, for sharing your feedback and rating us five stars!

Thumbnail of user bettyd570
Michigan
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Excellent cover letter development! User friendly, step by step instructions.

Date of experience: August 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Betty, for sharing your feedback and rating us five stars!

Thumbnail of user ginag176
South Carolina
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

Not Happy at all. If I find my resume. I Will cancel my trial...

Reason I chose this business:

It Said Free BUT Is NOT...

Value
Quality

Date of experience: April 10, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Hey, Gina

We regret to know this, our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee.

Thumbnail of user markm4129
Pennsylvania
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Easy to follow guide to building a perfect, professional-looking resume

Date of experience: April 9, 2022

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you! We're pleased that you're happy with our builder.

Thumbnail of user bettyx77
Michigan
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

Simple and thorough with many style and content options available

Date of experience: July 18, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user leslyk3
New Jersey
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

Website is very easy to navigate. The drag and drop feature is VERY helpful.

Date of experience: March 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Lesly, we’re happy to hear that it was as easy as 1, 2, 3!

Thumbnail of user emmak165
Louisiana
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

I love the fill in. I just clicked and it added all the information

Date of experience: June 22, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Reviews like this really make our day, Emma, thank you!

Thumbnail of user allisonr165
Oklahoma
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

So far so good! Dont like the subscription thing though.

Date of experience: June 21, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user alexisp162
Illinois
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Date of experience: November 18, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user cherylj369
Massachusetts
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Date of experience: November 7, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user tunmisea
Texas
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Excellent experience so far. The resume builder is the best.

Date of experience: August 2, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jesusm240
California
2 reviews
0 helpful votes
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June 28th, 2021
Verified purchase

Seamless and yet brilliant design and aid in function. Beautiful!

Date of experience: June 25, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user vickid175
Florida
1 review
0 helpful votes
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January 30th, 2020
Verified purchase

I dont know where to get my resume or save it to a file so i can add it to my application

Date of experience: January 29, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

We’re ready to help make this better for you, Vicki. Shortly, you will receive a direct message so we can look into what’s happening for you.

Thumbnail of user cathys339
Ohio
2 reviews
0 helpful votes
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February 28th, 2020
Verified purchase

Love the resume templates and the ease of entering information

Date of experience: February 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Cathy.

Thumbnail of user evelyns212
Florida
1 review
0 helpful votes
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October 7th, 2020
Verified purchase

Date of experience: October 6, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Evelyn, we're always open to new suggestions for improvement!

Thumbnail of user dhrubar
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

We will see until i am getting the job that i am looking for

Date of experience: March 26, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user garnetc6
Michigan
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Where is my resume. I cant download or email it, i cant even find it to view

Date of experience: January 4, 2023

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Hello, Garnet. We're sorry that you experiencing this kind of issue! We want our customers to have the best experience and feel happy with our products and services.

We would love to see if we can find any solution to your problem.
Please get in touch with our designated customer support team when you have a chance. Our agents will be happy to assist you with anything related to your account.

Contact: https://www.livecareer.com/contact-us

Thumbnail of user guadaluper63
California
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

It makes it so easy to use I love that it guides you to make your resume.

Date of experience: May 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user carln13
Idaho
1 review
2 helpful votes
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July 31st, 2015

Don't subscribe to this website, they will steal money from your bank. Stay away from this website.

Date of experience: July 31, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Carl N.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me if you have any further issues. Please email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Thumbnail of user mattb77
California
1 review
0 helpful votes
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February 28th, 2015

I am trying again and the site is sticking with a time clock. Is the site down?

Date of experience: February 25, 2015

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for the feedback, we absolutely hear your concern and we’re ready to help, please contact us for further assistance, Matt.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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