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2024 CUSTOMER CHOICE AWARD

LiveCareer

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Overview

LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 61.5%
Positive
8
Neutral
0
Negative
5
View ratings trends
11
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How would you rate LiveCareer?

Reviews (8,739)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (582) credit card (172) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (20)
Thumbnail of user kathleenp415
Maryland
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

It's amazing. My resume looks much better than it did before.

Date of experience: July 27, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user katherinem359
Washington
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

Date of experience: July 26, 2020

Thumbnail of user mnauelk
Manuel K. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user andreah31
New York
1 review
0 helpful votes
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June 3rd, 2014
Verified purchase

Made it very easy to make my resume and gave me great ideas

Date of experience: May 31, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Andrea H.,

We are so happy that we could help you with your resume. We wish you the best of luck in your job search!

Best regards,

Anna

LiveCareer

Thumbnail of user edwardx12
New York
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Excellent way to build your resume, user friendly software, would highly recommend service

Date of experience: June 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Edward, you made our day with your review!

Thumbnail of user pamelav168
Montana
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Concise word choices. Made it easier and faster to complete this daunting task.

Date of experience: June 28, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for your review, Pamela, glad we were able to help.

Thumbnail of user edithb19
Minnesota
1 review
0 helpful votes
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September 27th, 2015
Verified purchase

Good resume assistance, false advertising from free to so much a month,

Date of experience: September 27, 2015

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Edith B.,

We are glad to be of assistance. However, I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Thumbnail of user larryp19
Idaho
1 review
0 helpful votes
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May 30th, 2014
Verified purchase

Learned some extra things that allowed me to present in a professional way.

Date of experience: May 27, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

It’s good to know you that you were able to utilize our tools to help you create a professional looking resume. Thanks Larry!

Thumbnail of user mariol17
New York
1 review
0 helpful votes
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May 30th, 2014
Verified purchase

Excellent site, made building a resume very helpful and stress free

Date of experience: May 26, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Thanks Mario for that wonderful feedback. We are glad that you find our site hassle-free and real helpful! We wish you the best of everything!

Thumbnail of user marthag523
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Date of experience: March 30, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user susanr26
New York
1 review
1 helpful vote
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June 21st, 2014
Verified purchase

Excellent service. Was able to cancel my account very easily after I landed a new job! Thank you!

Date of experience: June 18, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Susan R.,

Congratulations on your new job! We are glad to be of help and wish you all the best!

Best regards,

Anna

LiveCareer

Thumbnail of user deentret
Ohio
1 review
1 helpful vote
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June 20th, 2014
Verified purchase

Cool templates but text was all screwed up when I downloaded my resume and cover letter.

Date of experience: June 17, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi DeEntre,

I’m very sorry that you encountered formatting issues. I sent copies of your resume and cover letter in PDF and Word document format to your email address.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues.

Best regards,

Anna

LiveCareer

Thumbnail of user lisar38
Tennessee
1 review
1 helpful vote
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June 19th, 2014
Verified purchase

This site is super! Easy to use and great customer service

Date of experience: June 16, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Lisa R.,

We’re glad that you find our site easy to use and had a wonderful experience with our service. Best luck in your job search!

Best regards,

Anna
LiveCareer

Thumbnail of user stephanm16
New Jersey
1 review
0 helpful votes
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June 30th, 2014
Verified purchase

Great, it helped me land a job in 2 weeks, and my resume looks awesome now.

Date of experience: June 27, 2014

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Glad we were able to help with your resume, Stephan.

Thumbnail of user ranadaw
New York
1 review
1 helpful vote
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June 14th, 2014
Verified purchase

Date of experience: June 11, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Ranada W.,

Congratulations on your new job! We are so happy that we were able to help. We wish you more success in your new career!

Best regards,

Anna

LiveCareer

Thumbnail of user sharonew
Florida
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

Date of experience: February 13, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Sharone, for sharing your feedback, we’re excited to hear you feel that way about our builder.

Thumbnail of user charliep11
New Jersey
1 review
0 helpful votes
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June 13th, 2014
Verified purchase

Made getting a new job very easy... streamlined the whole process
And turnaround was top notch!

Date of experience: June 10, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Charlie P.,

Congratulations on your new job! We are glad that we made the process easy for you. We wish you all the best in your new career!

Best regards,

Anna

LiveCareer

Thumbnail of user markd73
Belgium
1 review
0 helpful votes
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June 13th, 2014
Verified purchase

Easy to use and very helpful in me getting the JOB!
Thanks

Date of experience: June 10, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Mark D.,

Congratulations on your new job! We are glad to be of help. We wish you more success!

Best regards,

Anna

LiveCareer

Thumbnail of user williamt1441
North Carolina
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Too early to tell, but thanks for asking and following up

Date of experience: September 16, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user simonai5
Canada
1 review
0 helpful votes
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June 28th, 2021
Verified purchase

Date of experience: June 23, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user carolinew440
Nigeria
1 review
0 helpful votes
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January 13th, 2020
Verified purchase

Good service, though assist in choosing choice of words to put on the cover letter.

Date of experience: January 13, 2020

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

That’s what we like to hear, we’re always here to help with your resumes and cover letters, Caroline.

Thumbnail of user petero427
Michigan
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

This site is so easy to use and helped me build an excellent resume

Date of experience: June 19, 2021

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user francesw18
Georgia
1 review
0 helpful votes
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July 22nd, 2014
Verified purchase

Very helpful! The different formats are invaluable.

Date of experience: July 19, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Frances W.,

We are glad that you found the service helpful. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Thumbnail of user jocelynm6
Wisconsin
1 review
0 helpful votes
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July 9th, 2014
Verified purchase

Awesome, easy tool to create customize your resume. Definitely recommendable!

Date of experience: July 6, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jocelyn M,

We are glad that you liked the service. We appreciate your recommendation. We wish you the best in your job search!

Best regards,

Anna

LiveCareer

Thumbnail of user christinel13
Nevada
1 review
0 helpful votes
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July 5th, 2014
Verified purchase

Very helpful and easy to use. Will, no doubt, recommend it.

Date of experience: July 2, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Christine L.,

We are happy to be of help. Your recommendation is very much appreciated. We wish you career success!

Best regards,

Anna

LiveCareer

Thumbnail of user jasminew1
New York
1 review
0 helpful votes
  • Send Message
July 5th, 2014
Verified purchase

Date of experience: July 2, 2014

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Jasmine W.,

Congratulations on your new job! We love to hear our customer’s success stories. We wish you all the best!

Best regards,

Anna

LiveCareer

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 13 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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