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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
I was unsure if it would check the grammar pints for me
Date of experience: June 22, 2021
Date of experience: September 5, 2014
Hi Mindy D.,
We are glad that you found the site helpful. We wish you career success!
Best regards,
Anna
LiveCareer
Well i thought it was free but had to pay for my cover sheet.
Date of experience: December 18, 2022
Hello, Elizabeth.
Thank you for rating us and sharing your feedback; we're always happy to hear it. Please know that we completely understand your concerns, and we apologize for the confusion.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.livecareer.com/cover-letter/templates
We also provide a full access account for a small fee that grants you 14 days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days; once those days are up, we do not process any refunds. For more information, please refer to our Terms and Conditions page.
We hope this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or our services.
Contact Us: https://www.livecareer.com/contact-us
I love your website. It's very user friendly and well thought out. Let me know when you are hiring!
Date of experience: January 14, 2020
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck, Tanya!
Does anyone know if their offices in London really exist? I might pay them a visit.
Date of experience: October 20, 2013
We appreciate you sharing your experience with us, Dot. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us
It has been really helpful and I enjoy the different features. More templates will be great.
Date of experience: September 9, 2020
Thank you, Yimesha, just what we love to hear, please let us know if you need any help in the future.
This was a great experience with LiveCareer. Very user friendly and kind of fun to use!
Date of experience: September 21, 2014
Hi Heather E.,
We are so happy that you enjoyed our service. We wish you the best in your job search
Best regards,
Anna
LiveCareer
I like the different options given for resumes and cover letters.
Date of experience: May 2, 2021
Thank you for sharing your feedback and for giving us a great rating.
All of the customer service representatives were most helpful. Thank you
Date of experience: September 12, 2014
Hi Stephanie N.,
We are so happy that you had a good experience with our customer service. We wish you career success!
Best regards,
Anna
LiveCareer
I highly recommend LiveCareer. Did my resume and got a higher position.
Date of experience: September 22, 2014
Hi Takia R.,
Congratulations on your new job! We are so happy for you. We wish you all the best in your new position.
Best regards,
Anna
LiveaCareer
Getting my cover letter as so easy! Thank you Live Career.
Date of experience: June 30, 2020
Thank you for sharing your feedback and for giving us a great rating.
Good website to create resume. Super easy. No complaints here.
Date of experience: April 6, 2022
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
Very helpful, lots of examples! Definitely will go back to use it again!
Date of experience: October 23, 2014
Hi Eva C.,
We are glad that you found the site helpful. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Excellent descriptors of job skills. Well worded and accurate for role.
Date of experience: October 6, 2021
Thank you for sharing your feedback and rating us five stars!
Excellent customer service. Templates easily navigated with great success.
Date of experience: September 29, 2014
Hi Deborah S.,
We are so happy that you found the site and customer service great. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
This website is great, I definitely recommend for anyone needing to upgrade their resume!
Date of experience: September 27, 2014
Hi Tonya F.,
We are so happy that you liked the service. Thanks for recommending our site to others. We wish you career success!
Best regards,
Anna
LiveCareer
Difficult to format exact page break without exiting multiple times.
Date of experience: September 29, 2021
Thank you for sharing your feedback and for giving us a great rating.
Live Career made the daunting task of building a resume very easy!
Date of experience: February 24, 2021
You made our day with your review, Ray, thank you!
Date of experience: September 25, 2021
Thank you for sharing your feedback and rating us five stars!
Very simple yet thorough and detailed resume building process!
Date of experience: March 12, 2022
Thank you for sharing your feedback and rating us five stars!
Extremely helpful job descriptions and very easy to use.
Date of experience: May 12, 2020
Way to make our day, reviews like yours keep us going, Gina thank you!
Date of experience: November 18, 2020
Thank you, Donna, we're excited to know that you liked it!
Amazing resume builder. 6 figure salary here i come
Date of experience: January 23, 2020
Thank you for your glowing review, Sarah.
Very easy. Quick. Lots of different templates to pick from.
Date of experience: January 2, 2022
Thank you, Justin, for sharing your feedback and rating us five stars!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you, Mary, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!