LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Overall, he was very helpful and informative. I really appreciated it!
Date of experience: May 20, 2016
Guidance is useful for job description and helpful hints
Date of experience: July 4, 2022
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Better than most resume builder sites. Keep up the nice work
Date of experience: March 31, 2021
Thank you for sharing your feedback and rating us five stars!
Date of experience: January 13, 2022
Thank you for sharing your feedback and rating us five stars!
Thank you for helping me to get back online with my resume!
Date of experience: February 9, 2020
You are most welcome we are always happy to help, Diane.
Date of experience: July 10, 2021
Thank you for sharing your feedback and rating us five stars!
Awesome - super service. Quick, precise and friendly.
Date of experience: June 2, 2016
Hi Cressida:
We are so happy you had an “Awesome super service”. We strive to deliver the best customer service experience to you. If you need anything else in the future, please feel free to contact us.
Best Regards,
LiveCareer
Hector was the best. Cancelled my subscription and even got me a refund.
Date of experience: June 2, 2016
Hi William:
Thank you for this awesome review! We are really glad to hear that Hector was able to provide you with excellent customer service. Please feel free to contact us if you have further questions or concerns.
Best Regards
LiveCareer
Recently spoke with my perfect cv member and found him very helpful. Thanks
Date of experience: May 23, 2016
Greetings Kamran A.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Livecareer
It was great talking to Victor and he helped me solve my queries.
Date of experience: May 22, 2016
Greetings Sam d.
We are glad to be of help. We wish you the best in your career search.
Best regards,
Livecareer
Was very easy to use, Had allot of response from resume. Now hired at a company.
Date of experience: May 22, 2016
Greetings Gilbert M.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Livecareer
Excellent format, wording, and guidance. Highly recommend!
Date of experience: January 9, 2022
Thank you for sharing your feedback and rating us five stars!
Really user friendly and update resume with suggested templates
Date of experience: July 9, 2021
Thank you, Faiz, for the amazing review!
It was good until the "free resume" turned into having to pay but it's cool.
Date of experience: January 9, 2022
Thank you, Julie for your feedback.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
It was very easy to use and I created a nice looking resume quickly.
Date of experience: January 10, 2022
Thank you for sharing your feedback and rating us five stars!
The resume builder was fantastic, and I got a job in less than 2 weeks!
Date of experience: March 22, 2015
Jennifer B.,
Congratulations on your new job. We are glad that you liked the site. We wish your more success in your new career.
Best regards,
Anna
LiveCareer
Made creating resume a great experience and well worth the nominal fee.
Date of experience: December 5, 2021
Thank you, David, for sharing your feedback and for giving us a great rating.
I appreciate the "Resume Strength" feature. It helped
Date of experience: December 5, 2021
Thank you for sharing your feedback and rating us five stars!
Great tool easy to use and very useful tips; I highly recommend it.
Date of experience: June 28, 2021
Thank you for sharing your feedback and rating us five stars!
Didn't know this was for a fee until I had invested 2 hours in the process.
Date of experience: February 15, 2020
Thank you for sharing your feedback, Laurie!
Our site is free to use, upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
Date of experience: February 16, 2020
Thank you for sharing your satisfaction with us, Claude!
More info about job matches and jobs in Canada would be nice.
Date of experience: February 17, 2020
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Alfredo.
Very easy, helped me come up with different ways to describe the previous jobs I've had! Thank you!
Date of experience: February 16, 2020
You are very welcome, it was our pleasure to help you with creating your new resume, Riley.
False advertisement. It's highly advertised as free resume yet it forces you to pay.
Date of experience: May 19, 2022
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services. Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://www.livecareer.com/contact-us
Mari was very helpful and am happy with my service... Mary Christmas in advance
Date of experience: December 5, 2017
Hi Ousman,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hello Tiara L. We are happy to hear that you received the support that you were looking for. Feel free to contact us at customerservice@livecareer.com if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Livecareer