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LiveCareer has a rating of 4.2 stars from 8,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
This company responds to reviews on average within 13 days
Live Career is new dimension in easy, effective resume building!
Date of experience: May 15, 2021
You should tell us before we complete the cover letter that there is a charge
Date of experience: May 25, 2022
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer. https://www.livecareer.com/contact-us
Never told me i had to pay finished making it felt trapped. Seemed like a scam
Date of experience: May 14, 2021
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Your agents are very helpful, courteous and professional.
Date of experience: August 4, 2016
Hi Ida H.: Good to know how pleased you are with how you rate your customer service experience with us. Thank you for that awesome feedback. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards, LiveCareer
I've used this program for years! I absolutely love it!
Date of experience: October 2, 2020
Thank you, Ameera, for being a long time subscriber of ours!
This is my very first resume! Thank you for your assistance!
Date of experience: May 13, 2021
Thank you, David, we appreciate you detailing your satisfaction with our builder.
Date of experience: December 10, 2021
Thank you, Vauhgn, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
This site will charge you $40 for one resume. I regret ever signing up with them.
Date of experience: August 28, 2015
Hi Eata D.,
I’m very sorry that you have had this experience with our service. We offer an initial amount for 14 days access, which auto- renews into our monthly service if not cancelled. Customers can create unlimited resume and cover letters for each position they are applying, and there are features to print, email and download. A monthly subscription avoids interruption on the service. Customers can cancel at any time.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
Made 20 years of experience easier to control in a resume format.
Date of experience: August 14, 2020
Just what we like to hear, Sheryl!
Very user friendly. I liked the content suggestions.
Date of experience: April 5, 2021
Thank you, Richard, your feedback is always welcome!
Easy to use with exceptional professional results!
Google search led me to site.
Needed a resume fairly quick.
Date of experience: August 11, 2020
Thank you, Tom, for sharing your feedback and for giving us a great rating.
Date of experience: August 10, 2020
Easy and intuitive. Time saver with great value! Thank you!
Date of experience: April 28, 2022
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
YOu should have other payment option than just card, like Paypal
Date of experience: November 12, 2021
Thank you for sharing your feedback and for giving us a great rating.
Good service. Would have appreciated a heads-up about the payment though.
Date of experience: July 11, 2020
Thank you, Bill!
Quick, simple & easy. I'd recommend this program to friends and family.
Date of experience: March 11, 2020
Thank you for taking a moment to share your satisfaction with us, Lisa!
Thank you for this. It's been 28 years since I've had to compile a resume.
Date of experience: April 5, 2022
Amazing! Thank you for the glowing review!
Quick and resourceful. I really like the format offered.
Date of experience: May 20, 2021
Thank you for sharing your feedback and rating us five stars!
Easy to navigate. Only had issues w/ the job section.
Date of experience: March 26, 2022
Glad to hear that you had a easy way to navigate our website and also, we're truly sorry to hear that you had issues, If you still need help, please contact our customer service team directly so they escalae this for you. https://www.livecareer.com/contact-us
The best tool! Wish I would have known about this sooner! Such a great resource and so easy to use!
Date of experience: June 17, 2020
Thank you for sharing your satisfaction with us, Lisa!
Straightforward, easy to complete, and a great quality product.
Date of experience: October 11, 2021
Thank you for sharing your feedback and rating us five stars!
Enjoyed it; wish fields would suggest more pre-built sentences.
Date of experience: March 9, 2020
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Eric.
Very delighting experience, thanks for making it so easy and super user friendly, 5 cheers :)
Date of experience: March 10, 2020
You're very welcome and thank you for your glowing review, Lakshmi.
So easy to use and the Resume looked great!
Very Professional.
Date of experience: March 7, 2020
Way to make our day, reviews like yours keep us going, Susan.
Date of experience: May 26, 2020
Way to make our day, reviews like yours keep us going, Ashley thank you!
Date of experience: March 11, 2022
Thank you for sharing your feedback and rating us five stars!
Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Thank you for sharing your feedback and rating us five stars!